I ordered a cast iron down pipe. Very happy with the service and price. Also, the delivery driver for Beatons / Orchard Timber was fantastic. Very much appreciated his tenacity and politeness when... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the first time I had used this company although 3rd time of ordering from them...I found the staff (Paul, Luke and Simon) who I dealt with extremely helpful..even the delivery drivers are very... See more
I have ordered different building marerials, delivered in bulk bags and 2 pallets. Best value for money around in my opinion, honestly I was surprised by the quality. I had notifications via email... See more
Finally a merchants website that works, you can actually find what you want, compared to others (Several tried and gave up) its in a different class of its own, try it! Availability of goods (... See more
Company details
Written by the company
Beatsons Building Supplies Limited is one of the UKs leading independent builders merchants. From our head office in Central Scotland, we are able to supply building materials across the UK. Online and at our UK based stores, you will find a wide range of supplies for building, construction, landscaping, garden furniture, joinery, decorating, DIY and agricultural use. We stock a huge range of Eliza Tinsley Hardware and offer great deals on XL Joinery & LPD Doors. For landscaping we offer a range decorative gravels, sand, cement, fencing and slabs. We have over 30,000 products available for distribution across the UK with new ranges being added all the time. Beatsons are competitively priced with great delivery costs. We pride ourselves in being able to offer value for money to all of our consumers to ensure they get quality tools and materials at an affordable price. We offer quantity discounts, offers and competitions too to our registered customers. Take a look at our huge range of over 30,000 building supplies online and receive a greater discount the more products you buy on selected items. Our friendly and knowledgeable team is available to help you with your requirements in store, by email, on the phone or on our live chat feature during office hours. For more information on our award winning service, sign up to our monthly newsletter or follow us on Facebook or Twitter. Copyright © 1998-2021 Beatsons Building Supplies Limited. All rights Reserved.
Contact info
The Whins, FK10 3TA, Alloa, United Kingdom
- 01259 210925
- mail@beatsons.co.uk
- beatsons.co.uk
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service and instructions where to…
Good service and instructions where to put it followed no prob hassle free service
May 25, 2024
No delivery charge and product …
No delivery charge and product arrived on time thank you.
May 24, 2024
Great service. Great price
Always use Beatsons for wood and fencing, best price generally and the trellis panels i got recently where excellent quality for the price. Would recommend
May 21, 2024
Order Recovery
I ordered cladding for my home which was delivered on time. Unfortunately the wrong size was delivered, I contacted Beatsons who reacted instantly and arranged for the correct size to be delivered for 08:00 the following morning. Good companies take ownership of errors and recover in this manner, well done. And prices are very competitive also.
May 23, 2024
Great price and delivered on time in…
Great price and delivered on time in perfect condition
May 23, 2024
Well I've not received anything yet
Well I've not received anything yet. The Parcelforce email has said 'we have left a card with details of a failed delivery' but I did not receive the card. Or the parcel.
May 23, 2024
New decking materials
Staff were excellent, helped me with full requirements to get my decking materials to complete my small project 👏👏👏
May 20, 2024
Late delivery of materials
Delivery of my materials were not going to be delivered in the timeframe quoted.
Having taken time of work to receive the delivery, not only was it inconvenient and delayed the project I'm working on, it was also a financial hit to myself, a days lost wages as I'm self employed.
Update.
After telling the branch it was a nightmare for me, they were able to arrange the delivery on the day specified, but it was delivered late afternoon.
So I've upgraded it 3 stars
June 3, 2024
Reply from Beatsons Direct
Hi Stuart,
Thank you for your review. I Apologise for the delay.
I can see here that we said delivery would be Thursday 23rd May (Potentially the Wednesday if time allowed). When did your order come?
Did you get in contact with ourselves or the Alloa branch as I have no paper trail on our emails about the delay.
I apologise again for what has happened and hope you choose to shop with us in the future.
Regards,
Iain
Beatsons timber
Beatsons were courteous, considerate and efficient throughout every stage of my purchase and delivery. The items I purchased where excellent quality and really good value. I will definitely use them again and I'm very happy to highly recommend them to any prospective customers.
May 21, 2024
Good prices and a very nice delivery…
Good prices and a very nice delivery man ... very happy with the whole service
May 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.