BeautifectReviews 

168
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, promptness, and professional approach in resolving issues. Many people are impressed with the quality of the products, describing them as amazing, beautiful, and well worth the money, with some noting the luxurious feel and clear mirrors. The overall experience leads many to recommend the company and its products to others, expressing loyalty and a desire to purchase more items in the future. However, some customers also noted concerns regarding product quality, specifically mentioning issues with clasps cracking on cases, mirrors arriving chipped, or the magnetic mirror not adhering properly. A few other people also felt that the magnifying mirror was not strong enough or that the base of a product was unbalanced, causing it to fall backward.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt, professional,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the superb quality of mirrors, cases,... See more

Staff

Customers had positive experiences with staff, consistently praising the amazing, warm, and beautiful service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with one of the mirrors I bought from Beatifect and have been hugely impressed with how Emma in customer service dealt with it. She went above and beyond to understand the issue, invest... See more

Rated 5 out of 5 stars

Ordered the Glow Compact along with the Beautifect pouch in readiness for my foreign travels. Wow!! The compact is amazing. Lovely to look at and hold and the lighting is perfect for the whole face in... See more

Rated 5 out of 5 stars

Excellent quality and customer service but magnifying mirror not big enough or strong enough should be 10 not 5. Also it would of been nice to of had the base weighted slightly to balance the tilt of... See more

Rated 5 out of 5 stars

Great product and fantastic customer service As I tend to write reviews when I’m unimpressed with a company… time to do the opposite I’d been thinking about one of these lighted mirrors for a w... See more


Company details


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4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(168)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Proud to be a Beautifect customer

Just want to share my review, I found out about Beautifect back in July, oh my god it’s the best ever, I have finally found an beauty box with amazing lighting so where I am to get ready, since then the other products are amazing, perfect sizing, quality is amazing. I would also like to say a thank you to the team behind the scene, their service and support is very professional.

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Beautifect for your…Spa Headband

Thank you Beautifect for your outstanding products , I love every item purchased, everything is of high quality , received my Spa Headband today and impressed , another item to my growing collection , service and delivery can never be faulted ,thank you kindly Tracy

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely adore my Beautifect Box…

Absolutely adore my Beautifect Box it has become one of my daily essentials and the customer service is quite possibly the best I’ve ever experienced!

Highly recommended and can’t wait for new products ⭐️⭐️⭐️⭐️⭐️

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing products…,

Amazing products Backed up by fabulous customer service. Unique products that make you feel special having them. Beautiful packaging and I feel very luxurious now. Thank you !

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

I simply love it!

This is a must have product for a flawless beauty regime! It’s stylish, compact, sturdy - I use mine every day without fail and could not be without it! Is definitely worth every penny! The customer service is second to none, they went above my expectations and I was extremely grateful for their assistance!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

I love my Beautifect box

I love my Beautifect box. It is hands down the best beauty product ever. My make up is so neat and tidy now and all on display so everything is so easy to find. I saw this on Cleo Lacey Instagram page (Demicouturestylist ) and hesitated for a while. I am so happy I took the plunge and bought it. I have recently bought the make up brush set and the tweezers and am currently waiting for the headband to be delivered. I also received the silk eye mask as a gift. All of the products are high quality and all beautifully packaged. I would not hesitate to recommend this to anyone. It is in use every day and looks brand new. You will not regret buying this.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

A game-changer

I use my beautifect box everyday for a year now and I had no issues with it. It’s such a game-changer in my make up routine. I can easily fit my make up essentials in it and carry it with me. Im very pleased with my purchase!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous products

Gorgeous, luxury products from Beautifect that make putting makeup on an absolute pleasure.
The Beautifect case looks beautiful as well as being so practical. Highly recommend- treat yourself!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Quite possibly the best invention ever…

Quite possibly the best invention ever I use my beauty box and all my other accessories every day the lighting it brilliant and especially when going away it’s study spacious and just simply a great piece of kit my friends just invested in one 🥰

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

It is the best beauty product

It is the best beauty product. I hesitated for a long time, but so happy I got one.
My dressing table is tidier, as everything is now neatly stored in my beautifect. The lighting is fabulous, and getting ready is so simple and fast. It is a joy to use.
It’s up there with Dyson and Miele, great quality product, easy to use, and works brilliantly.
Efficient delivery and communication.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

My husband got this for my birthday and…

My husband got this for my birthday and I’ve had my beautifect box for a little over a month now and I have to say it has exceeded my expectations on every level! The lighting is absolutely fantastic the battery seems to last forever, I’m yet to need to put it on charge! The storage is perfect for all my must have products and it’s beautiful inside and out! The little magnifying mirror attachment is a godsend too! Perfect for doing my brows!! You really do enjoy getting ready, it’s perfect. Customer service has been great too and delivery was really fast. Highly recommend.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing after service from…

Absolutely amazing after service from Samantha at Beautifect. You know you have a top end product when the after care matches the amazing product. This is a class product with class aftercare and I highly recommend the company and will look forward to making further purchases.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Products and Customer Service

Absolutely love my Beautifect box. It has transformed my make up routine. I stupidly lost the magnifying mirror and contacted Beautifect to see if I could buy a replacement. They sent me a replacement free of charge. Many thanks to Samantha and the team - I cannot recommend Beautifect highly enough.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Fab beauty case

I received my nude beauty case, and its amazing !!!
I love it soooo much, that I ordered another one in white !!!
They are just the right size without being too bulky, they’re so classy, and the quality is next level !

Thank you so much! Love it

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

I'm actually obsessed with my beauty…

I'm actually obsessed with my beauty box! It's a gorgeous, luxurious and quality product that i can't imagine what on earth I was doing without to be honest. I literally take it everywhere! The light features, with the different warmths and brightness, make it so easy to do your make up anywhere. As you can tell, I am obsessed with my box and anyone who buys one will be too! xx

April 7, 2022
Unprompted review

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