Beautify Hair & Cosmetics Reviews 81

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Appalling customer service. I bought this product as a stand alone natural and organic hair lightener. It says on the packet that it must be used with another product. I rang the company to say it sh... See more

Rated 4 out of 5 stars

My order was dispatched the next day after placing it, I did contact them about my order over the phone but communication was very poor! The staff there were unaware of any orders placed I did eventu... See more

Rated 3 out of 5 stars

I paid £24.99 for Qei Active Harmonie Reparateur, I have received yet, What is happening. If you don't have it please refund my money as soon as possible to buy from somewhere else. It has taken... See more

Rated 4 out of 5 stars

It was a good service. Could have been great if i had received a confirmation email of my order. I was panicking as I didn't get the confirmation email of my order although the systemsaid it will be s... See more

Company details

  1. Cosmetics Store

Written by the company

Beautify Hair & Cosmetics has a cluster of personal grooming, haircare, skincare, and beauty products. We have a wide range of products across all categories in Afro Beauty Products. We are also one of the leading retailers of Wigs and Hair Extensions in the UK Region. Visit us to explore a high-quality different range of beauty and personal care products at affordable prices. Afro Beauty Cosmetics Store in London, United Kingdom. Shop Now.


Contact info

3.4

Average

TrustScore 3.5 out of 5

81 reviews

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Rated 1 out of 5 stars

Appalling customer service.

Appalling customer service.
I bought this product as a stand alone natural and organic hair lightener. It says on the packet that it must be used with another product. I rang the company to say it should have been advertised as such because I paid £5 shipping for a useless product as it needs an activator. I was told, "you need to look at what you are buying more carefully" and that it was "my fault" for purchasing the wrong product. The man was aggressive and when I called him out on this he said "no you are aggressive". What appalling customer service. He suggested I could return the product for a refund but that would be another £5 postage.

April 8, 2024
Unprompted review
Rated 4 out of 5 stars

Poor communication

My order was dispatched the next day after placing it, I did contact them about my order over the phone but communication was very poor! The staff there were unaware of any orders placed I did eventually get through to the person who dealt with the online orders.
Because of this I have only awarded 4 stars

March 11, 2023
Unprompted review
Rated 1 out of 5 stars

LATE DELIVERY

I paid for £6.99 for two days delivery but i received my item on the 9th day. No apology nothing . Very poor service

August 1, 2022
Rated 1 out of 5 stars

I did not receive the right product and the right quantity. I was also being threatened for my first review.

Ok so I called PayPal for this. When I received the box. Iy clearly states 1 on the box which was redflag and then I opened the box and it was the wrong item... it should have been the DHT blocker system which is the only one that works for me.. not from the regular line. They are always sending me emails for review, but have not addressed my first email to them regarding this situation. Smdh... so freaking tired.

August 23, 2022

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