Beautify Hair & Cosmetics Reviews 

81
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Appalling customer service. I bought this product as a stand alone natural and organic hair lightener. It says on the packet that it must be used with another product. I rang the company to say it sh... See more

Rated 4 out of 5 stars

My order was dispatched the next day after placing it, I did contact them about my order over the phone but communication was very poor! The staff there were unaware of any orders placed I did eventu... See more

Rated 3 out of 5 stars

I paid £24.99 for Qei Active Harmonie Reparateur, I have received yet, What is happening. If you don't have it please refund my money as soon as possible to buy from somewhere else. It has taken... See more

Rated 4 out of 5 stars

It was a good service. Could have been great if i had received a confirmation email of my order. I was panicking as I didn't get the confirmation email of my order although the systemsaid it will be s... See more

Company details

  1. Cosmetics Store

Written by the company

Beautify Hair & Cosmetics has a cluster of personal grooming, haircare, skincare, and beauty products. We have a wide range of products across all categories in Afro Beauty Products. We are also one of the leading retailers of Wigs and Hair Extensions in the UK Region. Visit us to explore a high-quality different range of beauty and personal care products at affordable prices. Afro Beauty Cosmetics Store in London, United Kingdom. Shop Now.


Contact info

3.4

Average

TrustScore 3.5 out of 5

81 reviews

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No recent history of asking for reviews

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3.4

All reviews

(81)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Make great products affordable

Make great products affordable. Thanks guys for a great service.

June 3, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Baptist,
Thank you for your positive feedback. Happy to know that you liked our service. We will keep trying to offer our esteemed customers a great range of products at affordable price.

Thank you for shopping with us. Hope to serve you again soon.

Rated 5 out of 5 stars

Quick delivery and quality items

Quick delivery and quality items. The company allows PayPal payment which is an added bonus and offers buyer protection. I am pleased with my experience and would be ordering more items.

May 21, 2021
Unprompted review
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Bernicey,
Thank you for your positive feedback. We are glad to know that you liked our service and had a great shopping experience. Hoping to serve you again soon.

Thanks for shopping with us.

Rated 5 out of 5 stars

I recommend .

Quick delivery, item as expected, I recommend.

May 4, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Ioana,
Happy to know that you liked our service. We are committed to make on-time delivery of orders and your valuable feedback encourages us even more. Hope to serve you again soon.

Thanks for shopping with us.

Rated 5 out of 5 stars

Extremely quick delivery for…

Extremely quick delivery for international

May 2, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Nadia,
Happy to know that you liked our service. We are committed to make on-time delivery of orders and your valuable feedback encourages us even more. Hope to serve you again soon.

Thanks for shopping with us.

Rated 4 out of 5 stars

I found the information required…

I found the information required online.
Easy to search site for products.
Delivered within a in couple of days

The product was exactly what I ordered.
Easy enough to use

Good Service

April 26, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Tracey,
Thank you for your valuable feedback. We are extremely happy to know that you liked our service. Hoping to serve you again soon.

Thanks for shopping with us.

Rated 5 out of 5 stars
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Chika,
Thank you for your valuable feedback. We are glad to know that you liked our service. Hoping to serve you again soon.

Thanks for shopping with us.

Rated 5 out of 5 stars

Great hair

Great hair and service

April 21, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Pammy,
Thank you for your valuable feedback. Glad to know that you liked our service. Hoping to serve you again soon.

Thanks for shopping with us.

Rated 5 out of 5 stars

Great product

Great product; delivered on time.

April 20, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Richards,
Thank you for your valuable feedback. Glad to know that you liked our wide range of products & service. Hoping to serve you again soon.

Thanks for shopping with us.

Rated 5 out of 5 stars

I have no reason to complain about my…

I have no reason to complain about my experience the last time I ordered some products. Everything from price to delivery was excellent. I will keep ordering from your company and even recommend you to friends.

April 12, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Dear Customer,

Thank you for your positive feedback. We are happy that you like our products and service. Looking forward to serve you again in future. Thanks a lot again :-)

Rated 1 out of 5 stars

All lemonvate cream i have used before…

All lemonvate cream i have used before none has giving me any problems except the one i ordered from hair and beauty cosmetics. The cream leaves my skin still dry after applying and i turn white even after mixing with the gel. This is really a bad product and would not recommend to anyone.

April 12, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Dear Customer,

We are sorry to hear about your experience with the product and we apologise for the inconvenience caused however we want to assure you that we buy all our products from genuine certified delaers in United Kingdom so there is no doubt about the authenticity of the product. Please share your order details and our team will look into this matter and help you with the next steps.

Thank you for shopping with us.

Rated 1 out of 5 stars

Really bad servic

I ordered my products almost 3 weeks ago and not received them and had no response to my query about the delay ! Won’t use them ever again!

April 12, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Dear Customer,

First of all please accept our apologies with respect to delay with our Order. Our Team checked further into this matter and we found you had selected Click and collect while placing the order and did no opt for shipping out the product to your location.

If you choose Click and Collect option - you will have to visit our store in Peckham, London and collect your parcel which is ready for pick up. Please visit us if you have still not collected your parcel or please write back to us at support@beautifyhaircosmetics.co.uk if you want us to ship this product to you.

Thank you for shopping with us !

Rated 5 out of 5 stars

Quick delivery thanks

April 11, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Dear Customer,

Thank you for your positive feedback. We are happy that you liked our service. Looking forward to serve you again in future. Thanks a lot again.

Rated 5 out of 5 stars

Had to order braiding hair from here…

Had to order braiding hair from here because my hair shop is shut. The delivery was so quick and I was very happy at how many different hair products the store has!! I will definitely be ordering from here in the future☺️☺️

April 8, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Dear Customer,

Thank you for your positive feedback. We are happy that you liked our products and service. We will be happy to serve you again in future. Thanks a lot again.

Rated 5 out of 5 stars

Great scalp product

Great for my scalp, soothing and cooling when applied.

Thanks

April 7, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Teresa,
Thank you for your valuable feedback. We are happy that you like our products and service. Looking forward to serve you again in future.

Thanks for shopping with us.

Rated 5 out of 5 stars

Received everything I ordered

Received everything I ordered, in good timing and as expected. Zero complaints. Would order from them again.

April 6, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Aderoye,
Thank you for your valuable feedback. We are glad to know that you liked our products and service. Hoping to serve you again in future.

Thanks for shopping with us.

Rated 5 out of 5 stars

Great product

Great product. Amazing for the hair.

April 4, 2021
Beautify Hair & Cosmetics logo

Reply from Beautify Hair & Cosmetics

Hi Mary,
Thank you for your valuable feedback. We are glad to know that you liked our products and service. Hoping to serve you again in future.

Thanks for shopping with us.

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