Would give you ten stars if I could ! cos the Stila Product I bought which I have used for years ( Stay all day 10 in 1 Illuminating Skin Veil ) was available on your website .Product recently... See more
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I have still not received my order !! 18 days after ordering and paying £50.- for shipping (2 lipsticks, 1 powder)! Requested refund / stop order, since it’s obviously too late for tomorrow , Chri... See more
Update … my item that I returned for a refund has gone missing in post. However & thankfully as I had kept proof of postage beauty goddess honoured & gave me a full refund even though they hadn’t rece... See more
From reading the reviews I was a bit apprehensive at first. Although the wrong product arrived and arrived quickly (hand wash instead of hand/body lotion), I wasn't surprised as I can't find this anyw... See more
Company replied
Company details
Information provided by various external sources
We take “if you can dream it, you can do it” to a whole new level & specialize in stocking killer makeup in every shade imaginable at prices everyone can afford
Contact info
United Kingdom
- beautygoddess.co.uk
3.9
Great
259 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product from a reliable company
Great product from a reliable company. Always arrives promptly. Many thanks 😊
April 24, 2026
I bought what was supposed to be an…
I bought what was supposed to be an Italian leather handbag. It was £39.95, but when it came, it wasn't leather, but rather a cheap looking plastic bag with a cheap nylon zip.
March 15, 2026
Reply from Beauty Goddess
Hi Yvonne,
We’re sorry to hear that you’re disappointed with your purchase.
We would like to clarify that the item is supplied to us as an Italian leather handbag, and we have confirmed with the manufacturer that it is made from leather. However, we understand that expectations can differ, and we sincerely apologise if the product did not meet yours.
Your satisfaction is very important to us, and we would be happy to resolve this for you. Please contact us directly so we can arrange a suitable solution, including a return and full refund if preferred.
Kind regards,
Beauty Goddess
Exceptional service and communications
Exceptional service and communications. Ensured my bag arrived on time for my holiday. Already had compliments on it at the airport.
March 14, 2026
quality product delivered with speed
very good quality product delivered next day as requested
February 5, 2026
Ordered items arrived in perfect…
Ordered items arrived in perfect condition with a lovely little thank you card from seller 🌈
January 30, 2026
Wrong product sent and have ignored all…
Wrong product sent and have ignored all my attempts to contact! AVOID
January 20, 2026
Would give you ten stars if I could
Would give you ten stars if I could !
cos the Stila Product I bought which I have used for years ( Stay all day 10 in 1 Illuminating Skin Veil ) was available on your website .Product recently discontinued by Stila and out of stock everywhere other than ebay where it has been selling for greatly inflated prices !
November 29, 2025
Fantastic service
Fantastic service, great price. Messed up on my order and once I emailed, it was immediately cancelled and I was able to reorder. Arrived in time and well packaged .
Excellent, woukd definitely recommend
November 4, 2025
Very good service
I’ve ordered a lip kit, and it’s been delivered super fast. It was my very first purchase from this website and I’m absolutely delighted with the service.
September 29, 2025
Reply from Beauty Goddess
Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩
Beautifully and simply wrapped
Beautifully and simply wrapped.
Quick delivery.
Excellent customer service.
Thank you
August 29, 2025
Reply from Beauty Goddess
Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩
They are perfect thank you
July 26, 2025
Reply from Beauty Goddess
Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩
Reply from Beauty Goddess
We’re sorry to hear you’re disappointed. According to our records, your order had already been processed and dispatched by the time we received your message. Regarding the email you mentioned, we’re unsure if it was successfully received on our end, as we would have respectfully processed a cancellation had the request come through earlier. We did respond as soon as we returned, but unfortunately, the order was already on its way. We understand your frustration and appreciate your feedback.
A Site Of Many Treasures!
Easy to navigate and friendly web site. Great choice at competetive prices. Some inspirational ideas. Delivery was quick and messages received about progress were helpful. This will be my new go to shop!!
May 30, 2025
Reply from Beauty Goddess
Thank you so much for your lovely feedback! We’re delighted you enjoyed the range, smooth navigation, and quick delivery. It means a lot to hear Beauty Goddess will be your new go-to shop.
We look forward to serving you again soon! 😊
Efficient
Efficient, promptness, variety and
Especially having the product i love . Thank you
April 25, 2025
Reply from Beauty Goddess
Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩
Reply from Beauty Goddess
Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩
Reply from Beauty Goddess
Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩
Didn’t receive the goods
Didn’t receive the goods!
Emailed and tried phoning 8 times no answer.
February 22, 2025
Reply from Beauty Goddess
Hi, your order was canceled at your request, and your payment has been refunded. We apologize for any inconvenience. Let us know if we can help with anything else.
Great!
Really fast shipping, great service and great quality of the makeup that I ordered :)
January 28, 2025
Reply from Beauty Goddess
Thank you for your kind words! 💖 We're so glad you loved your order. Hope to see you back at Beauty Goddess soon! ✨😊
Sadly my order was cancelled because…
Sadly my order was cancelled because they didn’t have it in stock 😩
December 31, 2024
Reply from Beauty Goddess
We’re sorry for the inconvenience caused by your order being canceled due to an out-of-stock item. We understand how disappointing this must be, as we always strive to provide a smooth shopping experience. As a gesture of our apology, we’ve provided you with a discount code, and we sincerely hope this helps make up for the trouble. 💕 We value your support and hope to welcome you back to Beauty Goddess soon!
Extremely fast delivery trustworthy…
Extremely fast delivery trustworthy website I keep using it and I highly recommend it
October 28, 2024
Reply from Beauty Goddess
Thank you so much for your kind words! 🌟 We're thrilled to hear you're happy with our speedy delivery and service. Your trust and recommendations mean the world to us! 💖
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