I have received my products within two days I’m very pleased with the products also the communication with the company I had ask few questions via email and had quick response. It was well packaged w... See more
Company replied
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I have been asked to review my purchase twice but I have not received my order yet. It's been two weeks and I already raised a query but no one replies. I didn't receive any confirmation email after... See more
Really good experience with beautyshop direct. Products works, quick delivery and not problems to solve. I have become a repeat customer. Making another order as I write this review. It would nice to... See more
Company replied
Very good. Ordering was easy and delivery was very quick .The products that I received were as described and genuine , plus included in my order was a complimentary face mask .I should also mention t... See more
Company replied
Company details
Information provided by various external sources
Beauty Shop Direct is a Leading Supplier of Beauty and Aesthetics products: Dermal fillers, mesotherapy, skin care, microneedling, bbglow, lashes & brows
Contact info
United Kingdom
- beautyshop.direct
3.4
Average
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as always
Excellent service as always. Products as described and sent out for delivery super quickly. Very happy customer 😊
August 3, 2022
Reply from Beautyshop
Dear Kathryn, Thanks for your review and for shopping with Beauty Shop Direct! We are glad to hear that you are happy with the service received and hope you come back again soon!
Love this shop- very good service
Love this shop- very good service
Parcel arrived really quick - really happy with the product
July 27, 2022
Reply from Beautyshop
Hello Amanda, Thank you for taking your time to write this review.
We are glad to hear that you are happy with your product and hope to see you shop with us again soon. Have a lovely day.
It was great experience with the…
It was great experience with the BeautyShop. Fast dispatch, fast delivery, amazing communication. Will be back for sure.
July 26, 2022
Reply from Beautyshop
Dear Customer, Thank you for taking the time to write this review, we appreciate your feedback. We are pleased to hear that you have had a pleasant experience with us. Best wishes, BeautyShopDirect
Reply from Beautyshop
Dear Daniel! Thank you a fantastic rating! We are pleased to know you are happy with your experience shopping with us. Have a Lovely day!
My parcel got sent to the wrong house
July 22, 2022
Reply from Beautyshop
Hello Carly! We appreciate your business at beautyshop.direct. We are sorry to learn that there is a problem with your order's delivery. It is unfortunate that we did not get a chance to address the concerns directly. We would have appreciated it if you had sent us an email so that we could address this prior to you leaving this review.
Regards your order, via the tracking information under your order we can see that your order has been delivered to the address provided to us by yourself when placing the order.
If that is not the case, or you believe the address provided was incorrect and you do not have your order please contact us on info@beautyshop.direct and someone from our team will be more than happy to look into the matter with more depth.
Have a lovely day.
Yours sincerely,
Beautyshop.direct
I have been using beauty shop products…
I have been using beauty shop products since 2 years
The products always arrive in excellent packaging the team are supporting and always respond very fast love this shop ❤️
July 21, 2022
Reply from Beautyshop
Hello Marwa, Thank you very much for your fantastic 5-star review - it means a lot to us here at BeautyShop.Direct! We are pleased to hear you are a happy customer of ours & hope to continue impressing you with all future orders!
Amazing service
July 20, 2022
Reply from Beautyshop
Dear Claire! Thank you a fantastic rating! We are pleased to know you are happy with your experience shopping with us. Have a Lovely day!
Good products and delivery
Good products and delivery. Meeting my expectations in 80% in terms of texture etc
July 19, 2022
Reply from Beautyshop
Dear Magdalena! Thank you for your thoughtful review and for shopping with Beauty Shop Direct! We are pleased to hear that you like your product and customer service. Hope to see you back soon! Have a great day!
Brilliant service… fast delivery
Brilliant service… fast delivery. Thanks
July 18, 2022
Unprompted review
Reply from Beautyshop
Hello Damina, thank you for your lovely feedback. We are happy to hear that your delivery experience was first-class! We hope to see you again very soon.
Reply from Beautyshop
Hello, Thanks for your fantastic review. We are delighted to hear you had a positive experience with Beauty Shop Direct. Have a lovely day:)
Always above and beyond I order it…
Always above and beyond I order it arrives within days fast reliable excellent customer services
July 18, 2022
Reply from Beautyshop
Dear Hanah, thank you for shopping with Beauty Shop Direct. Thank you for your feedback it is always great to hear that our customer service is up to good standard:). We hope to see you back soon and hope you have a good da
Good customer service and fast delivery
July 17, 2022
Unprompted review
Reply from Beautyshop
Hello Irna, Thank fro the 5 stars and for shopping with Beauty Shop Direct! It's great to know that our deliveries are prompt very time. Hope to see you back soon!
Great shop
Great shop, great prices, amazing service and fast delivery.
I definitely recommend!
Thank you!
July 16, 2022
Reply from Beautyshop
Hello Filipa, thanks for taking the time to give us a review. We always aim to please our customer, it makes us very pleased to hear that you were happy with your product and services. Have a lovely day and we hope to see you shop with us again:)
Love this shop and it's products
Love this shop and it's products. Fast delivery and a fab range to choose from
July 15, 2022
Reply from Beautyshop
Dear Lisa! Thank you a fantastic rating! We are pleased to know you are happy with your experience shopping with us. Have a Lovely day!
Good prices & very quick delivery
Good prices & very quick delivery, very happy will highly recommended thank you 😊
July 15, 2022
Reply from Beautyshop
Dear Nicola, Thanks for your review and for shopping with Beauty Shop Direct! We are glad to hear that you are happy with the service received and hope you come back again soon!
Very good product and good quality
July 14, 2022
Reply from Beautyshop
Dear Nicoleta, Thank you very much for giving us a shot, and even more for leaving such a lovely 5-star feedback! We really appreciate this and hope to continue impressing you with all future orders.
I couldn't recommend a better service
I couldn't recommend a better service, quick, clean and reliable, everything we look for in an online shopping service. I have ordered twice now, will definitely be using them again.
July 14, 2022
Reply from Beautyshop
Hello Veed, Thank you for taking the time to write this review, we appreciate your feedback. We are pleased to hear that you have had a pleasant experience with us. Best wishes, BeautyShopDirect
Regular user of this company
Regular user of this company, delivering is normally ahead of schedule. Did struggle to redeem my points but will try again next time. Can recommend them though.
July 8, 2022
Reply from Beautyshop
Hello J.C, Thank you very much for your fantastic 5-star review - it means a lot to us here at BeautyShop.Direct! We are pleased to hear you are a happy customer of ours & hope to continue impressing you with all future orders!
Our customer service is alway there to help with any issues just contact info@beautyshop.direct!
Reply from Beautyshop
Hello Anna, Thank fro the 5 stars and for shopping with Beauty Shop Direct! It's great to know that our deliveries are prompt. Hope to see you back soon!
Item's arrived as planned
Item's arrived as planned. Quick and easy ordering. Will definitely be using again.
July 6, 2022
Reply from Beautyshop
Hello Vanessa, Thank you for taking the time to share your delivery experience with us. We are delighted to hear this. Your feedback is really appreciated and has been shared with our Team. Have a great day!
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