I have received my products within two days I’m very pleased with the products also the communication with the company I had ask few questions via email and had quick response. It was well packaged w... See more
Company replied
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See what reviewers are saying
I have been asked to review my purchase twice but I have not received my order yet. It's been two weeks and I already raised a query but no one replies. I didn't receive any confirmation email after... See more
Really good experience with beautyshop direct. Products works, quick delivery and not problems to solve. I have become a repeat customer. Making another order as I write this review. It would nice to... See more
Company replied
Very good. Ordering was easy and delivery was very quick .The products that I received were as described and genuine , plus included in my order was a complimentary face mask .I should also mention t... See more
Company replied
Company details
Information provided by various external sources
Beauty Shop Direct is a Leading Supplier of Beauty and Aesthetics products: Dermal fillers, mesotherapy, skin care, microneedling, bbglow, lashes & brows
Contact info
United Kingdom
- beautyshop.direct
3.4
Average
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Beautyshop
Hello Dave, Thank you so much for your review! We really appreciate the kind comments. A pleasant experience at Beauty Shop Direct is what we provide for all customers and I am glad you experienced the same. Have a great day :)
The ordering was a easy process
The ordering was a easy process, delivery was on time. The product meet my expectations.
June 24, 2022
Reply from Beautyshop
Dear Marlene, Thanks for the positive feedback - we love hearing that people are having a great experience using our site! Have a great day.
Reply from Beautyshop
Dear Anxhela, Thanks for the positive feedback - we love hearing that people are having a great experience using our site! Have a great day.
Awful didn't even arrive
June 21, 2022
Reply from Beautyshop
Dear Sam!
Thank you for purchasing from beautyshop.direct. We are sorry to hear you are having an issue with delivery of your order. It is sad we did not get an opportunity to sort out the issues directly and would have appreciated if you send us an email prior for us to sort out this issue before leaving this review.
Regards your package, we are currently looking into the issues and will be in contact with our courier to gain more in formation. We will be in contact with you as soon as we receive any information regard the whereabouts of your package.
If you are looking for updated earlier please feel free to contact our customer care team at info@beautyshop.direct.. They'll be happy to assist.
Have a lovely day.
Yours sincerely,
Beautyshop.direct
Fast delivery
June 17, 2022
Reply from Beautyshop
Hello Suzzanne, Thank you for your values feedback! We look forward seeing you back
Excellent service and delivery
June 15, 2022
Unprompted review
Reply from Beautyshop
Dear Fiona! Thank you a fantastic rating! We are pleased to know you are happy with your experience shopping with us. Have a Lovely day!
Great service very fast!
June 15, 2022
Unprompted review
Reply from Beautyshop
Hello Cass, we are delighted with this awesome review. We look forward to you shopping with us again online soon. Have a lovely day!
Reply from Beautyshop
Dear Louise, Thank you for your valued feedback. We are glad you are happy with our products and service. Hope to see you back soon!
Great shopping experience
Great shopping experience. Fabulous products and great variety. Always reliable.
June 12, 2022
Reply from Beautyshop
Dear Fionnuala, Thanks for the positive feedback - we love hearing that people are having a great experience using our site! Have a great day.
I have had a really good shopping…
I have had a really good shopping experience with Beautyshop Direct. The communication with staff when 1 of my ordered products was out of stock and was immediately contacted to let me know the item was out of stock and they can either send a replacement or full refund. Customer service 5 stars 🌟, the website is easy to navigate and finally the products that I have ordered have been amazing !!! Thank you
June 12, 2022
Reply from Beautyshop
Hello Christopher, Thank you very much for your fantastic 5-star review - it means a lot to us here at BeautyShop.Direct! We are pleased to hear you are a happy customer of ours & hope to continue impressing you with all future orders!
Ales excellent service
June 10, 2022
Reply from Beautyshop
Hello Kris, Thank you for your values feedback! We look forward seeing you back
Speedy delivery x
June 6, 2022
Reply from Beautyshop
Dear Muceccel, Thank you for your lovely feedback. We are happy to hear that your delivery experience was first-class! We hope to see you again very soon :)
quick delivery good products and fair…
quick delivery good products and fair delivery prices.
May 31, 2022
Reply from Beautyshop
Hello Julia, Thank your for your review it is highly appreciated. We are glad your are enjoying your products and that the service provided was outstanding. Have a great day we hope to see you back soon :)
Good quality good service
May 26, 2022
Reply from Beautyshop
Dear Ita! Thank you for a nice review! We are pleased to know you are happy with your experience purchasing from Beauty Shop Direct. Have a lovely day!
Awesome service !
May 26, 2022
Unprompted review
Reply from Beautyshop
Dear Shelly! Thank you for a valued feedback! We are pleased to know you enjoyed purchasing from us.Please do not hesitate to give us further feedback on how we can get that rating to go up to 5 start for you and we alway aim to please our customer for 100%. Hope to see you back soon! Have a lovely day!
Awesome company to order from
Awesome company to order from.
Goods arrived within 2 days.
Will order again
May 26, 2022
Reply from Beautyshop
Dear Anne! Thank you a fantastic rating! We are pleased to know you are happy with your experience shopping with us. Have a Lovely day!
Great seller
May 18, 2022
Reply from Beautyshop
Hello Monika, Thank you for your values feedback! We look forward seeing you back
Reply from Beautyshop
Hello Tracey, thank you for shopping with Beauty Shop Direct!
We are super pleased to hear you love your new products and hope you'll be back soon! Have a great day:)
Reply from Beautyshop
Dear customer, Thank you for your valued feedback. We are glad you are happy with our products and service. Hope to see you back soon!
Very good & fast delivery
May 16, 2022
Unprompted review
Reply from Beautyshop
Hello Victoria,
Thank you do much for your review! We really appreciate the kind comments. A pleasant experience at Beauty Shop Direct is what we provide for all customers and I am glad you experienced the same. Have a great day :)
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