Ordered bed frame and mattress Monday evening, delivered as arranged Wednesday morning. Took couple of hours to put together, very simple instructions, delivery to required room, telephoned 40 mins... See more
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Review summary
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Ordered my daughter this single bed as she is short of space and it has lift-up storage space. Spoke with customer services before ordering as needed to ask a few questions. Helpful staff and good ch... See more
Company replied
Easy to use website , seemed straightforward ... and offering very fast delivery is what attracted me in ordering from this company as i urgently need the bed for my holiday property . Reviews lo... See more
Company replied
The website was easy to understand and manoeuvre. The measurements for the bed sizes were available and accurate, and I found even the small single bed measurement very helpful. Picking delivery d... See more
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Company details
Written by the company
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Contact info
Chapel Showrooms, HG5 0HN, Knaresborough, United Kingdom
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Bedstar.co.uk
Good afternoon Verity,
Thank you for rating us 5 STAR.
We are pleased to hear you found our ordering system easy, we try to make everything as user friendly as possible.
We hope you will be happy with your goods when they arrive.
Kind regards
Bedstar Ltd
very simple ordering.
August 7, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Jane,
Thank you for rating us 5 STAR.
We are pleased to hear you found our ordering system easy, we try to make everything as user friendly as possible.
We hope you will be happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Good prices
Good prices. No pressure from sales people. I chose the Giltedge Chatsworth 1000. It was a few days late coming but WOW !!!! Worth waiting for. Happy.
May 28, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning John,
Thank you for rating us 5 STAR. We are grateful you have taken the time to give us your positive feedback.
We are delighted to hear you had a great experience and found the item you wanted. If we can be of any assistance in the future, please don't hesitate to get in touch.
Kind regards
Bedstar Ltd
Easy to navigate website
August 3, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Helen,
Thank you for rating us 5 STAR.
Thank you for your kind feedback! We’re thrilled to hear that you found our website easy to navigate. Our goal is to provide a seamless and user-friendly experience, so your comment means a lot to us.
Please don't hesitate to get in touch should you need any further assistance.
Kind regards
Bedstar Ltd
Very easy ordering and clear website
Very easy ordering and clear website. Easy delivery date calendar. Hope everything else works as smoothly!
August 1, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Nicola,
Thank you for rating us 5 STAR.
We’re thrilled to hear that you found our ordering process easy and our website clear—it’s always our goal to make your experience as smooth as possible.
If you have any questions or need any further assistance please don’t hesitate to reach out.
Thanks again for choosing us—we appreciate your support!
Kind regards
Bedstar Ltd
Everything was made so easy with the…Excited to see my bed now
Everything was made so easy with the selection and ordering process. And such a great selection of colours and headboard styles to choose from.
July 31, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Sarah,
Thank you for rating us 5 STAR. We really appreciate your feedback it tells us we continue to be on the right track for our customers. We strive to offer high quality goods at affordable prices.
We hope you will be very happy with you choice of goods when they arrive.
Thank you for choosing us!
Kind regards
Bedstar Ltd
The website was slow but I liked the…
The website was slow but I liked the price so continued. I didn't like the fact that you couldn't find out delivery until after
July 30, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Anon,
Than you for the feedback.
We are glad you were happy with the prices on our website but sorry to hear the website was a little slow whilst you were on there, I will pass this on to our technical team as this isn't normally an issue, it may be we were doing some additional work at that time on the site that could have temporarily affected performance..
When ordering most items you are presented with a calendar near the bottom of the page after inputting your name and address details, you can then select a delivery to suit you. The only time there will be no date available is when you are ordering goods with a lead-time, however the approximate lead-time is displayed so you are aware before proceeding any further.
I hope this clarifies things for you.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good morning Anna
Thank you for taking the time to rate our service as 5 STAR.
We are delighted to hear you like our website and were able to find what you wanted.
We hope you will be very happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon Steve,
Thank you for rating us 5 STAR.
We are delighted to hear you had a great experience with us and hope you will be very happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Easy to use website
Easy to use website, great to see lots of reviews to help with decision making
July 26, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Charlotte,
Thank you for rating us 5 STAR.
We are delighted to hear you had a great experience when ordering with us. We hope you will be very happy with your goods when they arrive.
Thank you for choosing us.
Kind regards
Bedstar Ltd
Good price and ease of ordering
July 26, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Richard
Thank you for your positive feedback. We are pleased to hear you found our website easy to navigate and were able to find what you wanted.
We hope you will be very happy with your goods when they arrive.
Kind regards
Bedstar Ltd
easy to navigate the system and place…
easy to navigate the system and place order
July 25, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon ,
Thank you for sharing your positive feedback, we really appreciate it.
We hope you will be very happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Very great priced items also super…
Very great priced items also super simple to navigate around the website and find the dream mattress we wanted!
July 20, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon
Thank you for rating us 5 STAR.
We are delighted to hear you had a great experience and found the mattress you wanted. We do hope you will be very happy once it arrives.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon Jenny,
Thank you for your positive feedback. We are pleased to hear you found our website easy to navigate.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon Estelles,
Thank you for the 5 STAR review, we so pleased to hear you had a great experience with us.
We hope you will be very happy with your goods.
Kind regards
Bedstar Ltd
So far so good
So far so good, love that you have the take away service for old bed & mattress, I am yet to receive a date or delivery yet but I liked the selection and the info on your website :)
July 18, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Michelle
Thank you for the positive feedback.
I would be grateful if you could complete our contact us form via the link below. Once received a member of the team will be able to check the order for you.
Many thanks
https://www.bedstar.co.uk/get-in-touch
Kind regards
Bedstar Ltd
Good but delivery option was confusing.
Good but delivery option was confusing.
July 17, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Mika,
Thank you for taking the time to give us your feedback. I am sorry to hear you found the delivery option confusing. Rest assured we take on board your comments which will be passed to our marketing team to look at. Please feel free to contact us should you require any further assistance.
Kind regards
Bedstar Ltd
Was a little disgruntled that the 10%…
Was a little disgruntled that the 10% and 20% offers were not specified as applying to only certain items which turned out to be not the ones I'd chosen, but apart from that a helpful and quick response from the chat person Sam ungruntled me.
July 16, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Julia,
Thank you for your positive review.
The 20% deals are displayed on all the bedframes if you purchase a mattress from the selected drop down menu. The divan sets already come with the mattress and have been reduced so have discount against them. Looking at your order I can see that you do have a discount applied to your order.
Kind regards
Bedstar Ltd
Impressive
Very happy with the reviews from customers and the quick delivery. I will send another review after I have tried my new mattress.
July 16, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Alyne,
Thank you for the 5 STAR review.
We are delighted to hear you had a positive experience with us and hope you will be very happy with your mattress. We look forward to your update on the mattress.
Kind regards
Bedstar Ltd
Sirocco 2000 Mattress: A Dream Come True for My Back!
Sirocco 2000 Mattress: A Dream Come True for My Back!
I recently purchased the Sirocco 2000 mattress from Bedstar, and I can honestly say it has been an absolute game-changer for my sleep and, more importantly, my persistent back pain. After years of waking up stiff and uncomfortable, I was desperate for a solution, and the Sirocco 2000 has delivered beyond my expectations.
From the very first night, the comfort was nothing short of exceptional. It strikes that perfect balance – supportive enough to keep my spine aligned, yet incredibly plush and inviting. It cradles the body without any feeling of sinking in too deeply, which was a concern I had with softer mattresses. The individual pocket springs truly make a difference, conforming to my body's contours and providing targeted support where I need it most.
What truly stands out, however, is the profound impact it has had on my back pain. I used to dread getting out of bed in the mornings, but now I wake up feeling refreshed, with a noticeable reduction in stiffness and discomfort. The pain that once plagued me has significantly diminished, allowing me to move more freely throughout the day. It's clear that the design of the Sirocco 2000 actively promotes proper spinal alignment, which has been crucial for my recovery.
The quality of the materials feels premium, and the mattress itself has a luxurious finish. It feels robust and well-made, giving me confidence that this investment will last for years to come.
If you're on the fence about a new mattress, especially if you suffer from back pain, I cannot recommend the Sirocco 2000 from Bedstar highly enough. It's not just a mattress; it's an investment in better sleep, improved health, and a pain-free morning. Five stars all the way!
July 1, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Anthony,
Thank you so much for taking the time to share your positive experience with your new mattress! We’re absolutely thrilled to hear that you’re enjoying it and that it’s helping you get the restful sleep you deserve.
Our goal is to provide high-quality products that make a real difference in our customers’ lives, and feedback like yours lets us know we’re on the right track. Knowing that you’re sleeping better and loving your mattress truly makes our day!
Please do get in touch if we can assist in anyway in the future.
Thanks for choosing us!
Kind regards
Bedstar Ltd
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