Signed up back in April; Beebu service in our area is provided by F&W Networks, seemingly a sister company of Hey!Broadband, and their installer was a bit slapdash plus they needed work from civils, t... See more
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Review summary
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Anytime I've had "an issue" with Beebu regards ' a service' they've supplied, it has always been sorted out with the utmost professionalism and curtesy ... its a fairly 'new' company that unfortunat... See more
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After looking at options for which FW Network provider to use I decided on a Beebu 500mb connection. Here's positive notes on my experience: - Connection: Solid! I am getting what was advertised... See more
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the installation went smooth no problems connecting me up took around 1 and a half hours because of server problems. rang beebu and they fixed it in half an hour, with a uk call centre (yay).now i get... See more
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Company details
- Internet Provider
- Internet Service Provider
- Phone and Internet Service
- Telecommunications Service Provider
About BeeBu
Written by the company
Welcome to BeeBu! - The home of ultra-fast broadband and outstanding customer service!
We put customer experience at the heart of everything we do, from offering affordable home broadband on the fastest networks, through to a painless sign-up journey, and consistent communications through every step of getting you connected.
Our incredible customer service team will get you connected, and keep you connected. We're on hand via online chat, WhatsApp, phone, email and our dedicated customer portal - so when you need help or advice we're here!
If you haven't discovered BeeBu yet then it's time to ditch your existing ISP and join the BeeBu Family!
We put customer experience at the heart of everything we do, from offering affordable home broadband on the fastest networks, through to a painless sign-up journey, and consistent communications through every step of getting you connected.
Our incredible customer service team will get you connected, and keep you connected. We're on hand via online chat, WhatsApp, phone, email and our dedicated customer portal - so when you need help or advice we're here!
If you haven't discovered BeeBu yet then it's time to ditch your existing ISP and join the BeeBu Family!
Written by the company
Contact info
1 Barnes Wallis Road, PO15 5UA, Fareham, United Kingdom
- 0333 0044 466
- hello@beebu.co.uk
- beebu.co.uk
Brilliant Home Broadband
4.3
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 48 hours
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Reply from BeeBu
Thanks for the great feedback! We’re really pleased to hear you found us easy to contact and that any issues were sorted quickly. That’s exactly what we aim for—here if you need us anytime!
Internet only works in the room where…
Internet only works in the room where router is even though I bought a booster as recommend unable to use WiFi upstairs and buffers a lot downstairs too.
April 21, 2025
Reply from BeeBu
Thanks, Nigel! We’re really glad to hear you’re finding our service more reliable—just how it should be. If there’s ever anything you need, we’re always here to help!
Great sevice
April 21, 2025
Reply from BeeBu
Thanks, Michael! We’re thrilled to hear you’re enjoying the service. If you ever need anything, just let us know!
Reply from BeeBu
Hey Arkadiusz,
Thanks a lot for the great feedback! Glad to hear you were happy with the service. Let us know if we can help with anything else!
Connection and service has been great
Connection and service has been great, and fast. However the range on the router is a bit short and won't reach the garage. Also we where promised a £75 gift vouch when we signed and have still not recived it. Overall the service is good and great value for money.
April 21, 2025
Just decent wi fi
April 21, 2025
Reply from BeeBu
Thanks, Neil! We’re glad you’re enjoying the Wi-Fi—always great to hear it’s doing the job well. Give us a shout if you ever need anything!
They are doing isp throttling
They are doing isp throttling. Can not use ip tv. They will limitate your speed for any kind of streaming. I will go back to toob asap.
April 21, 2025
The customer service is great BUT...
The customer service is great, the response time is really quick, which you don't get with most other providers. The issue I have is the internet quality and speed. I have had to use my mobile data while at home because it is a lot faster and more reliable than my broadband. I paid for 350mbps download speed with my last provider and that was a lot faster than what I'm getting now, even though I'm paying for a lot more speed now. I can't help but think that the company knows this, hence the offer for a WiFi booster. This doesn't solve my problem as I would still have to pay more for a booster. Not satisfied with this provider and would not recommend. It's a shame I'm tied in to a contract.
February 18, 2025
Reply from BeeBu
Thanks, Keith! That’s awesome to hear—glad you’re loving everything about BeeBu! We’re here if you ever need a hand with anything.
Installed quick
Installed quick
Nice workers
Cheaper than others
And fast enough for everything you need
December 17, 2024
Reply from BeeBu
Thanks, Ray! Glad to hear everything went smoothly and you’re enjoying the speed (and the savings!). Shout if you ever need anything—happy browsing!
The internet is not that good and I…
The internet is not that good and I paid to much money for it and it doesn’t work that well it keeps cutting out
March 18, 2025
Was told they wouldnt even have to send…
Was told they wouldnt even have to send an engineer out, just a simple switch, 4 months later a BT engineer comes out to sort it, meaning i got charged from my previous ISP for non-return of their router, since bee buu didnt send 1 untill the day before installation. Awfull misleading sales people.
November 11, 2024
Reply from BeeBu
Hi Stephen, We hope after speaking with us last week we have resolved your concerns and regained your trust in BeeBu. If you need anything in the future please reach out via whatsapp email or phone. Thanks, BeeBu
Reply from BeeBu
Thanks, Paula! We’re really glad to hear you’re enjoying fast and reliable internet—that’s exactly what we aim for. Let us know if you ever need anything!
Fast reliable WiFi and great customer service
I have been with BeeBu now for over 6 months. In that time I have had no problems what so ever. The price is a lot cheaper than my old deal with KCom and I get more data. We sometimes have 4 different devices streaming in different parts of the house and I am yet to have a single issue. I would 100% recommend making the switch, it was simple and the customer service was great.
April 21, 2025
Reply from BeeBu
Thanks so much for the fantastic review, Gareth! It’s great to hear that everything’s been running smoothly and that the switch from KCom has made such a difference. We’re especially glad the whole household can stream away without a hitch! We really appreciate the recommendation—and we’re always here if you need us!
Always on line and committed to its…
Always on line and committed to its customers .
Any problems ring and sorted straight away
April 21, 2025
Reply from BeeBu
Thanks for the great feedback, Christopher! We’re really happy to hear you’ve had a reliable connection and quick support when needed—that’s exactly the service we strive to provide. Always here if you need us!
Excellent service great broadband fast…
Excellent service great broadband fast and can connect in al rooms and devices.
April 21, 2025
Reply from BeeBu
Thanks so much for the lovely review, Debbie! We’re thrilled to hear your broadband is fast and reliable throughout the whole house—exactly what we love to deliver. If you ever need anything, we’re just a message away!
Reply from BeeBu
Thanks for the awesome review! We’re so glad everything went smoothly from start to finish. No complaints is what we like to hear—enjoy the service, and give us a shout if you ever need anything!
The experience is highly satisfactory.
My experience since subscribing has been highly satisfactory. The broadband service provides exceptional upload and download speeds. Low latency has consistently ensured optimal performance for the two gamers in my household. I utilize the connection for business purposes, including numerous Teams calls and the transfer of software builds. I have experienced no dropped calls and no bandwidth conflicts when using the service concurrently with the gamers. The deciding factors in my choice were the speed and the 50% cost reduction compared to my previous ISP.
April 21, 2025
Reply from BeeBu
Thank you for the fantastic and detailed review! We’re so pleased to hear that the service has met all your expectations—whether it’s keeping the gamers happy, supporting your business needs, or delivering high-speed, low-latency performance without any hiccups. It’s great to know we could provide all of that while helping you save significantly compared to your previous ISP. We’re here if you ever need anything—thanks again for choosing BeeBu!
Ever since I made the decision to…
Ever since I made the decision to switch, Beebu has been Quality!! I meen the price the whole 9 yards they have your back,My WiFi had never buffered once Great Stuff keep up the good work 👍👆👌💪😁🎊
April 20, 2025
Reply from BeeBu
Thanks so much for the awesome review, Darren! We’re thrilled to hear everything’s been smooth sailing since you made the switch—no buffering and great value is exactly what we aim for. We’ve definitely got your back, and we’ll keep working hard to keep things running just right. Appreciate the support!
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