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Beerhouse Vehicle Rental Reviews 9

•
TrustScore 4 out of 5

4.2

Car Rental Agency•6 Locations
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Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Established in 2004, Beerhouse Vehicle Rental has grown into one of the leading independent vehicle rental companies in the North of England. With a fleet of over 2,000 vehicles and locations in Hull, Scarborough, Rugby, Scunthorpe, Leeds, and Lincoln, we offer a full range of car, van, and minibus hire options — from daily spot hire to long-term flexible rentals and contract hire. We’re proud to be BVRLA accredited, ensuring our prices are transparent, our terms are clear, and our service is always professional. Our team is dedicated to delivering excellent customer service, great value, and a smooth, hassle-free rental experience every time. At Beerhouse, we keep businesses, schools, councils, and everyday drivers moving — reliably, honestly, and with a personal touch.

Contact info

4.2

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The service at Beerhouse

The service at Beerhouse, particularly from Aimee was outstanding. Everything was considered and smoothly processed which made our house move so much less stressful. We would 100% use Beerhouse again and recommend.

December 5, 2025
Unprompted review
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Reply from Beerhouse Vehicle Rental

Thank you for taking the time to share your feedback. We are very pleased to hear that you found the service at Beerhouse to be outstanding. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future. Thank you for choosing Beerhouse Vehicle Rental.

Rated 5 out of 5 stars

Simple booking process

Simple booking process. I followed the instructions emailed to me so that I had my driving record number and this made pickup go fairly swiftly.

Staff were friendly and drop off was as easy as leaving the keys on the desk with an email confirmation following within a couple of hours.

November 18, 2025
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Reply from Beerhouse Vehicle Rental

Hi there,

Thanks for sharing your experience! We’re glad everything went smoothly and that our team made a positive impression. We appreciate your feedback and hope to see you again soon.

Rated 4 out of 5 stars

A bit “slapdash” at times

A bit “slapdash” at times. What happened to the so-called new policy of giving a full tank of fuel on vehicle pick up?
That way you only pay for what you use.

December 1, 2025
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Reply from Beerhouse Vehicle Rental

Good afternoon Jo, thankyou for taking the time to review - sorry that you are not happy with all aspects - would you mind if i contacted you direct so i can get a better understanding of how we need to improve, also i can talk through the reasons we no longer offer full to full

many thanks

Phil

Rated 5 out of 5 stars

An excellent service

An excellent service, always can accommodate our needs and very friendly staff

November 16, 2025
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Reply from Beerhouse Vehicle Rental

Thank you so much for the amazing 5-star review! We're really glad to hear that you’ve had an excellent experience with us. It’s great to know we’ve been able to accommodate your needs and that our team’s friendliness stood out.

We really appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish, super clean van and very quick delivery!! Aimee was amazing at sorting out for me, and the guys that dropped off and collected super friendly and helpful!! If you need a van, try these guys, you will not be disappointed!!! Thanks you !!!

November 22, 2025
Unprompted review
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Reply from Beerhouse Vehicle Rental

Thank you so much for taking the time to leave this wonderful review! We’re delighted to hear that the vehicle, delivery, and overall service all met your expectations. Our team works hard to make the process smooth from start to finish, and it’s great to know that showed.

We truly appreciate you choosing Beerhouse Vehicle Rental and look forward to helping you again in the future!

Rated 4 out of 5 stars

Friendly staff

Friendly staff, clean vehicle and a competitive price.

November 17, 2025
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Reply from Beerhouse Vehicle Rental

Thank you for your kind review- we are glad you had a good experience with Beerhouse Vehicle Rental.
We are always trying to make things as smooth as possible, so if there's anything you think we can improve on, we'd love to hear about it.
Thanks again for choosing us, and hope to see you next time!

Rated 5 out of 5 stars

Customer Service

Customer service and efficiency was first rate. Aimee was extremely helpful.

November 7, 2025
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Reply from Beerhouse Vehicle Rental

Thanks, Robert, for the 5-star review! We’re delighted you enjoyed your experience with Beerhouse Vehicle Rental — we hope to see you again soon!

Rated 5 out of 5 stars

As ever

As ever , a first class experience all round !!

November 13, 2025
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Reply from Beerhouse Vehicle Rental

We really appreciate your 5-star feedback! It’s great to know you were happy with our service at Beerhouse Vehicle Rental. Thanks for choosing us!

Rated 5 out of 5 stars

Excellent service and not a single…

Excellent service and not a single complaint.
We needed to hire a car for the weekend. We have two local options. I checked Trustpilot and the reviews for the other one were not good/mixed. Since there wasn’t any for Beerhouse we took a chance on them. And like I said I can’t fault them at all. Service was friendly and professional. Handover was good and return was seemless.

November 26, 2023
Unprompted review

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