Beer Ritz Reviews 281

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional products and service. Customers frequently highlight the speedy and efficient delivery, often noting that orders arrived quickly and were well-packaged, ensuring items were intact. Many appreciate the great selection of unique beers, competitive prices, and the ease of ordering through a user-friendly website. Reviewers express high satisfaction with the quality of the products and intend to place many more orders. However, some customers also noted issues with delivery, mentioning delays or items arriving with minor damage. A few other people also felt that delivery charges were high, especially when combined with occasional delays.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Product

Consumers find product to be positive, with many reviewers praising the excellent selection and range of... See more

Order

Users describe positive interactions with order, finding the process easy and expressing intentions to order... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... See more

Company replied

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Great service

Great service, always ready to help and very quick despatch. Perfect.

December 3, 2025
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Reply from Beer Ritz

Thanks Stephen, we're very pleased you're happy with the service you get from us!

Rated 5 out of 5 stars

Best in Beer

Amazing company - great selection of beer and extremely fast delivery! Couldn’t be better.

November 30, 2025
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Reply from Beer Ritz

Thank you for your review Antony! We hope you enjoy your beers :)

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

November 26, 2025
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Reply from Beer Ritz

Hi Tomer, thanks for taking the time to leave the positive review. We hope to hear from you again soon.

Rated 5 out of 5 stars

First time ordering as some unique…

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

November 26, 2025
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Reply from Beer Ritz

Thanks for your review, we're pleased you enjoyed our service (and hopefully the beers too!)

Rated 5 out of 5 stars

Simply amazing!

Firstly, amazing products. This beer is the finest you will ever find. The speed and excellence of delivery is unparalleled. Brilliant service, thank you.

November 3, 2025
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Reply from Beer Ritz

Hi Daniel, Thank you for your amazing review! We are really happy to hear all of these positives :)

Rated 5 out of 5 stars

No complaints

Supplied a beer I was having trouble finding, with no fuss and prompt delivery.

October 28, 2025
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Reply from Beer Ritz

We are happy we managed to supply your beer :) Thank you Nicolson. We hope to see you again soon.

Rated 5 out of 5 stars

Recommended

Beers arrived very quickly and very well packed . There was an excellent choice and the prices were great.

October 28, 2025
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Reply from Beer Ritz

Thank you for your kind review Edward. We hope you enjoy your beers :)

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery. I cant fault the service and would recommend to anyone. The packaging is also great so there were no breakages.

October 9, 2025
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Reply from Beer Ritz

Thank you for your kind review Jon! We hope to see you again soon :)

Rated 5 out of 5 stars

Good online beer shop

Great range of products that are not really available in shops, fast delivery.

October 12, 2025
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Reply from Beer Ritz

Thank you for your kind review Terry. We hope you enjoy your beers :)

Rated 4 out of 5 stars

Good experience

Easy to order.
Arrived on time with good information from courier.
Product good.
Price a bit steep

October 11, 2025
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Reply from Beer Ritz

Hi Konrad, thanks for the positive review. A lot of people tend to double up on the smaller cans to offset the cost of delivery - maybe this might help bring down the overall price next time? The delivery charge is set for the first 20kg, so you can add up to that weight for no extra charge.

Rated 3 out of 5 stars

Very pleased with the beer but…

Very pleased with the beer but disappointed with the delivery which arrived many days too late.

October 11, 2025
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Reply from Beer Ritz

Apologies for the late delivery of your order. Delivery was attempted on a next day service, but there was nobody home to receive it, and no "leave safe" instruction. I can see that you updated these, and delivery was made and the goods left safe.

Rated 5 out of 5 stars

Excellent as always

Excellent as always

October 6, 2025
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Reply from Beer Ritz

Thanks for the review - coming from a repeat customer, this means a lot!

Rated 5 out of 5 stars

Fast delivery and very well packaged

Fast delivery and very well packaged in environmentally friendly packaging. Will definitely order again,

September 23, 2025
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Reply from Beer Ritz

Thanks Ella, we're pleased you noticed our recycled packaging! Looking forward to hearing from you again.

Rated 4 out of 5 stars

Delivery disappointment

Excellent product shame about delivery charges especially when the order was delayed 24 hours

September 2, 2025
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Reply from Beer Ritz

Hi Andy, apologies about the delay on your delivery, but thanks for leaving a positive review.

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