Beer Ritz Reviews 281

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of both products and service, highlighting the great selection of unique beers not easily found elsewhere. Many people appreciate the swift and efficient delivery, with orders often arriving the next day and well-packaged to prevent damage. The ease of ordering and competitive pricing are also frequently mentioned, leading many to express their intent to order again. However, some customers also noted issues with delivery, experiencing delays or high delivery costs, which occasionally impacted their overall satisfaction. A few other people also felt that a product arrived damaged, though customer service was responsive in resolving the issue.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency,... See more

Product

Clients share positive opinions on product, highlighting an excellent and great selection of beers, including... See more

Order

Users describe positive interactions with order, consistently finding the ordering process easy and... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent beers and drinks,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... See more

Company replied

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Beer Ritz is the very best

Beer Ritz is the very best. Been ordering from them for years. This latest consignment was delivered next day, as ever. Perfect.

February 12, 2025
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Reply from Beer Ritz

Thanks Joules, that's great to hear - hope to hear from you again soon.

Rated 5 out of 5 stars

Great experience

Great experience. Easy purchasing, super fast delivery. Awesome!

February 6, 2025
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Reply from Beer Ritz

Thanks Bianca, that's great to hear!

Rated 5 out of 5 stars

Great Company

Great company with good communication. The beer arrived in good time, pleasure to do business with.
Only one tiny gripe, the packaging this time was sturdy but pieces of polystyrene were used which is hard to get rid! Other than that, perfect.

November 29, 2024
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Reply from Beer Ritz

Hi Barry. Thank you for the great review. We totally agree with your 'gripe', the polystyrene chips are not ideal. We've tried the bio-degradable chips and they flatten in transit. We try to use shredded cardboard, but at this time of year we cannot source enough, so have to resort to the chips, sorry. In the New Year we'll have enough cardboard to use. The Beer Ritz Team

Rated 5 out of 5 stars

Good seller and stock.

Delivery cost is up there but the per can costs are some of the cheapest you will find online. If youre ordering a lot it becomes great value for money.

November 29, 2024
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Reply from Beer Ritz

Thank you for your kind review! We hope to see you again soon!

Rated 5 out of 5 stars

Great service , Highly recommended

Great service , picked up some Christmas beers , well priced and hand delivered to the car . Highly recommended

November 26, 2024
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Reply from Beer Ritz

Thank you for your kind review Tony. We hope you enjoy your beers! :)

Rated 4 out of 5 stars

Great beer

No amazing savings, but great beer and sound delivery. Would definitely recommend.

November 29, 2024
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Reply from Beer Ritz

Thanks for the recommendation James!

Rated 5 out of 5 stars

Simply the best

Rapid response, clear communications, the best packaging, it’s a best of the best for me.
I should say it’s my first experience of the company

November 25, 2024
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Reply from Beer Ritz

Thank you for your kind review Paul! :) We hope you visit us again soon :)

Rated 5 out of 5 stars

Great beer

Great beer, delivered on time

November 14, 2024
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Reply from Beer Ritz

Hi Martin, thanks for the positive review! We hope to hear from you again soon.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great overall experience

October 29, 2024
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Reply from Beer Ritz

Thank you for your review Amber :) We hope you enjoy your beers! :)

Rated 5 out of 5 stars

Great Service

They had the beers I needed, when I needed them.
Also my first box of beers was "lost" by the courier and this was quickly remedied with a replacement box with very fast delivery from a different courier.
I will be using Beer Ritz again.

October 4, 2024
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Reply from Beer Ritz

Hi Anthony. Thank you for taking your time to write us a lovely review. We hope you enjoy your beers! :) Thanks, The Beer Ritz Team

Rated 5 out of 5 stars

First class deliveries come out really…

First class deliveries come out really quickly amazing beer far superior to mainstream supermarkets will use them again !

October 14, 2024
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Reply from Beer Ritz

Hi James! Thank you for your kind review. We hope you enjoy your beers! :) Thanks, The Beer Ritz Team

Rated 5 out of 5 stars

Good Service and packaging

I ordered 18 bottles of Christmas Beer and all were delivered next day, not a bottle Brocken.
Very well packed with double corrugated cardboard boxes and cardboard separators inside. Also cushioned with shredded cardboard for extra security.

October 11, 2024
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Reply from Beer Ritz

Hi Keri. Thanks very much for taking the time to write a review. Happy you're pleased with your order :)

Rated 5 out of 5 stars

Great Service

great range of products available, fast delivery

October 10, 2024
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Reply from Beer Ritz

Hi Gusthe, thanks for the great review and spending the time to send one :)

Rated 5 out of 5 stars

Great choice of beers at good prices

Great choice of beers on easily navigable website. Delivery cost might be a bit high but delivery service is excellent with next day being default. Will be back!

October 1, 2024
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Reply from Beer Ritz

Hi David. Thank you for your kind review :) We hope you enjoy your beers! Thanks, Pippa, The Beer Ritz Team

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