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Beginning Boutique Reviews 458

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TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

They are a complete scam. Sent me a dirty, worn dress that I sent back to them and accused me of causing the damage to the item. They sent it back to me and charged my card. Absolute complete fraud. D... See more

Rated 2 out of 5 stars

I purchased. $89 dress which I absolutely loved, wore it once and then washed it on a gently wash and one patch of my dress is completely ruined, it looks absolutely terrible. It was my first time... See more

Company replied

Rated 3 out of 5 stars

I appreciated the fact that the order was delivered quickly and the necklace I ordered is really cute. However, it is definitely not worth the $30 that it is going for, it has broken on multiple occas... See more

Company replied

Rated 2 out of 5 stars

Shipping took longer than expected, I was disappointed with the customer service. I ordered the Manhattan Slip Formal Dress Gold in XXS as my formal dress. When I opened the plastic packaging i... See more

Company replied

Company details

Information provided by various external sources

Shop clothes online, dresses online and festival fashion. Express shipping, easy returns and Afterpay available. Australia's go-to online women's fashion store.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

458 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect

Cannot fault this brand. Fourth time I have purchased from them. Clothes look exactly as they do on site, quality is amazing and delivery is quick.

💓

July 19, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, so disappointed with the lack of consideration.

July 19, 2020
Unprompted review
Beginning Boutique logo

Reply from Beginning Boutique

HI Eilis,

I am so sorry to hear that you had a disappointing experience with our customer care team.

Our team have sent you an email, if you could please respond for some feedback. xx

Rated 5 out of 5 stars

Amazing experience

Amazing experience, great customer service and awesome products. The returns/exchanges policy is amazing, puts a lot of trust between the customer and the business. Thankyou xx

July 18, 2020
Unprompted review
Rated 1 out of 5 stars

Jacket I received was horrible quality…

Jacket I received was horrible quality for the price I paid, honestly more of a shirt.

July 18, 2020
Unprompted review
Beginning Boutique logo

Reply from Beginning Boutique

Hi Erin-jo,

I am sorry to hear that you were not happy with the item received :(

We do try our best to accurately describe all items and provide multiple varying images/ videos, as-well as including details about the size, fit and fabrication to depict garments correctly. However you are never required to keep anything you don't love!

If you send an email to our customer care team at info@beginningboutique.com.au they will be able to assist you with the returns process. xx

Rated 5 out of 5 stars

I love the dress!!!!!

I love the dress!!!!!! and it fitted perfectly. Even though the material on the dress was a bit thin but still very good quality. The colour looked a bit bright but In-person it look amazing!!!!! Highly recommended to buy from beginning boutique. I am obsessed with the yellow dress. I bought the “Mango slip Dress” in size XS and it was perfect. I recommend to order a size smaller for a tight fit.

July 16, 2020
Unprompted review

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