Beginning Boutique Reviews 458

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They are a complete scam. Sent me a dirty, worn dress that I sent back to them and accused me of causing the damage to the item. They sent it back to me and charged my card. Absolute complete fraud. D... See more

Rated 2 out of 5 stars

I purchased. $89 dress which I absolutely loved, wore it once and then washed it on a gently wash and one patch of my dress is completely ruined, it looks absolutely terrible. It was my first time... See more

Company replied

Rated 3 out of 5 stars

I appreciated the fact that the order was delivered quickly and the necklace I ordered is really cute. However, it is definitely not worth the $30 that it is going for, it has broken on multiple occas... See more

Company replied

Rated 2 out of 5 stars

Shipping took longer than expected, I was disappointed with the customer service. I ordered the Manhattan Slip Formal Dress Gold in XXS as my formal dress. When I opened the plastic packaging i... See more

Company replied

Company details

Information provided by various external sources

Shop clothes online, dresses online and festival fashion. Express shipping, easy returns and Afterpay available. Australia's go-to online women's fashion store.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

458 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Cannot fault this brand. Fourth time I have purchased from them. Clothes look exactly as they do on site, quality is amazing and delivery is quick.

💓

July 19, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, so disappointed with the lack of consideration.

July 19, 2020
Unprompted review
Beginning Boutique logo

Reply from Beginning Boutique

HI Eilis,

I am so sorry to hear that you had a disappointing experience with our customer care team.

Our team have sent you an email, if you could please respond for some feedback. xx

Rated 5 out of 5 stars

Amazing experience

Amazing experience, great customer service and awesome products. The returns/exchanges policy is amazing, puts a lot of trust between the customer and the business. Thankyou xx

July 18, 2020
Unprompted review
Rated 1 out of 5 stars

Jacket I received was horrible quality…

Jacket I received was horrible quality for the price I paid, honestly more of a shirt.

July 18, 2020
Unprompted review
Beginning Boutique logo

Reply from Beginning Boutique

Hi Erin-jo,

I am sorry to hear that you were not happy with the item received :(

We do try our best to accurately describe all items and provide multiple varying images/ videos, as-well as including details about the size, fit and fabrication to depict garments correctly. However you are never required to keep anything you don't love!

If you send an email to our customer care team at info@beginningboutique.com.au they will be able to assist you with the returns process. xx

Rated 5 out of 5 stars

I love the dress!!!!!

I love the dress!!!!!! and it fitted perfectly. Even though the material on the dress was a bit thin but still very good quality. The colour looked a bit bright but In-person it look amazing!!!!! Highly recommended to buy from beginning boutique. I am obsessed with the yellow dress. I bought the “Mango slip Dress” in size XS and it was perfect. I recommend to order a size smaller for a tight fit.

July 16, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look