Beko Ireland Reviews 307

Very happy with my new washing machine

Very easy to register new washing machine

It was a replacement washing machine, so thanks for standing by warranty.
There was a belt disconnected for the spin but was sorted.

Good value for money. Only have the washing machine a few weeks and have no complaints 10 kg drum runs nice and quiet. I'd recommend Beko.

Engineer was informative about what problem with appliance was and how it could be rectified by myself in the future

Uncomplicated controls, easto read manual

Customer service is crap. Bought a beko electric cooker and three years later the thermostat on both grill and oven went. Customer services only want to upsell their packages and not at all interested in repair. I would never buy another beko product. Cheap and not so cheerful.

So far we are pleased with our new Beko dishwasher, it seems a big improvement in the one we bought a number of year back.

AVOID BEKO PRODUCTS AND CUSTOMER SERVICE! Absolute nightmare to have our dishwasher repaired. Our dishwasher broke and did not heat anymore and did not dry anymore either after barely a year of use! The hours on the phone trying to get to someone, the lines that are cutting off without any reason in the middle of conversations, nobody calling you back, the promise of an engineer within 48 hours and still waiting it’s been weeks, all these are reasons for us to avoid this brand completely in the future!! Products are not reliable and customer service is non existent! I can see on Trustpilot that I’m not the only one. AVOID!

Very happy with this machine. Very easy to use with so many wash options. Very quiet machine

I bought a new Beko fridge /freezer back in Dec 2024 and it only lasted for 10 weeks.
I got in touch with my supplier, first of all a engineer came to check my fridge/freezer &was going to repair it and on the same day my supplier rang to say a replacement was to be delivered in a couple days, so I was delighted & thanks to Beko.

Quick and efficient

very happy with my purchase

When arrived we unboxed the fridge freezer and the drawer and shelves in fridge had all fell down damaged the plastic drawer so we were not happy with that

Shocking customer service and after sales. Wash machine bought December 2024. Leaked the 21st February called power city they told us to call Beko waited 3 days for call back engineer arrived Saturday didn't have the part will order, will contact us when the part arrives and organise another time and date. Absolutely fuming will never purchase another Beko product

Easy purchase, good delivery time, good price & installed by Powercity at an additional cost.

Useless. Funallt after several days of trying to get through to customer services i succeed, only for the girl on the phone says that they didn't have ANY of my details that I used to register my device. After asking me stupid questions for half an hour she says an engineer will call me with 24 to 48 hours.... 2 weeks later no phone call.

Previously I had different brands of heat pump dryers that didn’t dry well and didn’t have reverse motion, turning all bedding clothes into balls. I was very disappointed in purchasing this dryer. Finally, I decided to buy a different brand after I checked all the specifications. I purchased a Beko condenser tumble dryer. The machine has reversed motion and dries excellently. I am more than happy to purchase Beko tumble dryers.

The operating instructions for both washing machine and to a lesser extent the dishwasher are far too confusing. The extensive booklets were obviously written by somebody who knows the machines technically intimately and not for the new average domestic user. I can't find any mention of cycle duration but plenty on water usage. Neither machine's display panels seem to show duration or time left.

I bought a Beko dishwasher in October 2024. After just one month, it stopped working—Error 02 on the screen, which, according to Google, means no water or low water pressure.

That time, they sent an "engineer" within a few days. He showed up, looked around, and—wait for it—removed the filter from the hose. 😂 Genius-level engineering! Apparently, that tiny filter sometimes blocks the water flow.

Fine. Fast forward exactly one month later—same error, same dead dishwasher. But this time, since it was just before Christmas, I was forced to wait nearly a month for the "engineer" to come back. They initially told me "two working days", but that magically turned into a month because, after New Year, the engineer’s van broke down. 🤦

Finally, two weeks ago, he showed up, did something, the machine started working again, mumbled something about "vault" and left. Exactly one week later? Dead again. Same error.

So now, I've been without a dishwasher for a month and a half. The next step? A spare part! Which was promised to arrive today—of course, that never happened. Now, they say it’ll be here next week… or maybe not???

Thank you, Beko, I paid for the dishwasher and washing dishes myself! Never ever!