Item took forever to arrive (comes from China); while waiting I decided I wanted to cancel my order. Emailed their listed support address (twice) and received no reply. Item arrived and was terrible... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered several times from Belle Poque for my daughters with great success. My eldest is cottage-core and loves the dresses and sweaters I have found for her here. My youngest likes to period... See more
I’m happy that the order was delivered, but I am so disappointed😢My order (ME1683132602835H36) arrived yesterday but the package had been opened and the black flaired cardigan (Women’s Cardigan) was... See more
Belle Poque has been my favourite experience in online shopping! All the garments chosen from the website looked & fit exactly as hoped, are easy care, coordinate well with my other Belle Poque garmen... See more
Company details
Written by the company
Belle Poque | 40s-70s Vintage & Stylish Clothing| Shop Vintage Dresses
Contact info
EASEY COMM BLDG 253-261 HENESSY RD WANCHAT HK, HongKong, China
- support@bellepoque.com
- bellepoque.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loved everything
Loved everything, it all arrived very quickly and was packaged well.
I love the tops I brought have worn them so many times, I will definitely be a returning customer.❤❤❤
Beautiful dresses!
Absolutely love the dresses! I now own 6 Belle Poque dresses and 2 sweaters!
Great supplier of quality clothing at…
Great supplier of quality clothing at reasonable prices.
Apparently my order was delivered
Apparently my order was delivered but not to me. Emailed the company with no response or help to locate my order.
Belle Pogue has awesome vintage…
Belle Pogue has awesome vintage clothing that has modern touch! Everything I have ordered has fit perfectly and looks great! I plan to continue to fill my closet for clothes that I can wear today and be in style! They have reasonable prices and as such, I can order more than one outfit at a time! I love Belle Pogue!
Very nice quality clothing
Very nice quality clothing. Happy with my purchases from Bellpoque.
I have been very pleased with my…
I have been very pleased with my purchases and will continue to order from them 😀
Good if you don't need to send anything back.
I ordered two dresses and a cardigan from Bellepoque and in fairness they arrived really quickly. One of the dresses was great quality and fit as expected. The cardigan was good too. Happy so far. However, the second dress, which I'd ordered in my size according to their size guide was not only too small, it wasn't made of the greatest material. I've tried to contact customer services via email a few times (that's what they tell you do to) and I've had no response at all. So basically I've had one dress for the price of two. Not great at all.
I purchased two dresses for my daughter…
I purchased two dresses for my daughter for Christmas. I ordered them early since shipping takes a while. She had requested the sizes she needed from the size chart and they were both way too small. I contacted the company for options but there are none after 30 days. Not a good option for Christmas gifts.
Customer service does not respond at…
Customer service does not respond at all :( very bad communication overall
My order was shipped at 2 different…
My order was shipped at 2 different times. I was concerned because I only received part of an order. I emailed Customer Service inquiring on my entire order Customer Service was very fast to respond and let me know the order was separated. The rest of the order arrived the day after I was contacted. Very happy with the clothes and response.
Very well worth it
Bellepoque is amazing! The clothes are quality; the customer service/delivery was good. The prices are reasonable, and the sizing was consistent.
Looks are deceiving. DO NOT BUY THIS!!!!
Their clothes looked so cute, but their sizing is waaaay off. I wanted to exchange it but their address is in HONG KONG, and I may not get a refund according to their policy or whoever is in charge of refunds, and I have to pay for my own shipping. I spent $100 on their clothing assuming it would be a normal return if there was a problem, but IT IS NOT SIMPLE OR INEXPENSIVE. Their clothes are cute, but THEIR RETURN POLICY IS JUST A WAY TO GET YOUR MONEY. Not satisfied at all.
I shop with belle poque...a lot
I shop with belle poque...a lot! Love everything I buy from them, shipping is slow but I've never had any problems.
Very disappointing
Very disappointing. Ordered 3 cardigans all of which are too big. Bellepoque state how its easy to return or exchange, do not believe this!! First they try and bribe you to keep the products, then make it very difficult telling you to return the items to China!! Steer clear if you want good customer service! Poor is an understatement.
Sweater received was not as pictured
Sweater received was not as pictured; return requires shipping back to Hong Kong - postage is more that the cost of the sweater!
Shipment took several weeks
Shipment took several weeks, and was 3 packages, but all the items I purchased are finally here and they are all lovely! The fit is good and I have a great looking outfit to mix and match.
Goods arrived as ordered and sizing was…
Goods arrived as ordered and sizing was great.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








