Bellepoque Reviews 140

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Item took forever to arrive (comes from China); while waiting I decided I wanted to cancel my order. Emailed their listed support address (twice) and received no reply. Item arrived and was terrible... See more

Rated 5 out of 5 stars

I have ordered several times from Belle Poque for my daughters with great success. My eldest is cottage-core and loves the dresses and sweaters I have found for her here. My youngest likes to period... See more

Rated 5 out of 5 stars

I’m happy that the order was delivered, but I am so disappointed😢My order (ME1683132602835H36) arrived yesterday but the package had been opened and the black flaired cardigan (Women’s Cardigan) was... See more

Rated 5 out of 5 stars

Belle Poque has been my favourite experience in online shopping! All the garments chosen from the website looked & fit exactly as hoped, are easy care, coordinate well with my other Belle Poque garmen... See more

Company details

  1. Clothing Store

Written by the company

Belle Poque | 40s-70s Vintage & Stylish Clothing| Shop Vintage Dresses


Contact info

3.4

Average

TrustScore 3.5 out of 5

140 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never got my order and they ignored me

I placed an order at the end of August and still haven't received it. I tried contacting them multiple times, they ignored all my emails. No updates on anything, Belle Poque basically robbed me so now I will have to file a dispute with my bank.
Horrible customer service, don't shop here unless you want to get robbed

October 4, 2021
Unprompted review
Rated 3 out of 5 stars

Delays

While the quality of the clothing is very good, I have only received 2 of the 3 items I ordered over a month ago. You should choose a different carrier.

October 1, 2021
Rated 4 out of 5 stars

Unfortunately after waiting a few weeks…

Unfortunately after waiting a few weeks for my order l emailed them and they stated there are long delays and they wanted me to change the size and colour of several of my purchases. I stated that l wished to get a refund as they didn't have the product l paid for. I promptly received a refund. And l mean within an hour. This was going to be a negative review but due to their prompt replies and refund they turned it around. Hope to purchase from them again in the future.

July 5, 2021
Unprompted review
Rated 1 out of 5 stars

Wrong delivery address? Get over it.

I made an order and when it showed the confirmation page, it had a different address than what I put in, so I immediately emailed you guys, since you have no phone number, asking to change my delivery address to match my billing address. Unsurprisingly, you guys took almost 2 days to answer and told me it couldn't be changed because it had already been delivered. Now my precious expensive top is going to my old address like 1 hour's drive away from me and I bet those people won't send it back. They'll just steal it. I am sure you won't offer a refund, but this is unacceptable that you don't even offer a way for people like me to edit their delivery address. Thank you for listening and I will not be shopping here ever again. There are plenty of 50-60's style places with similar pricing that actually communicate with their customers properly, and most of them even have a way to change the address or cancel the order and redo it, like Amazon. Please think of getting a more immediate help-line, because no one should have to waste $40-$60 on product they'll never receive.

June 26, 2021
Unprompted review
Rated 1 out of 5 stars

Not satisified 😥

Ordered April 30, slow response to emails, took a long time to get the order done and sent (it was shipped May 27), and It still hasnt arrived, it hasnt moved since June 9.
I even got a response deleted on the fb page, so people couldnt see that i havnt received My order yet.
I even got an e-mail response, that clearly wasnt for me, its an update on someone elses order.

Sooo... Its really hard to make this review positive 😥

After i made this review, the package has moved, as far as I understand, it should finally have reached My country.

June 16, 2021
Rated 5 out of 5 stars

Very satisfied with purchase

The dresses and sweater arrived neatly packaged, and in great condition! They fit true to size, and are very comfortable! I am very happy with my purchases from BellePoque, and will be shopping with them in the future

June 8, 2021
Rated 3 out of 5 stars

From what I’m seeing on the Reviews

From what I’m seeing on the Reviews
The Customers from the US are the ones not getting replies and waiting weeks for their purchase.
The other Countries seem to have no issues. Why is this ?

June 6, 2021
Unprompted review

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