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Bell Financial Solutions Ltd Reviews 

566
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and supportive approach, making complex financial processes feel much easier to navigate. The service is frequently described as excellent, with many highlighting the exceptional customer service, quick response times, and clear, patient communication. People appreciate the team's efficiency and approachability, which contributes to a smooth and reassuring user experience from start to finish. However, some people mentioned dissatisfaction with communication and responsiveness. These customers reported experiencing delays and a lack of clarity in communication, which led to frustration.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Response time

Consumers find response times to be largely positive, with many praising the quick and clear communication... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time buyers we couldn’t ask for more! We had so many questions, we knew barely nothing about buying a property. Daniel and Hayley made the all progress look so much easier. We had a Wha... See more

Company replied

Rated 5 out of 5 stars

I recently used Bell Financial Solutions for my first property purchase. As a first-time buyer, the whole process was completely new to me, but the team made everything feel straightforward and ensu... See more

Company replied

Rated 5 out of 5 stars

We’ve used Daniel and team for two property purchases and every remortgage over the last 15 years. From first time buying, moving house, to equity release to develop our home, Daniel and the team at B... See more

Company replied

Rated 5 out of 5 stars

We are over the moon with the service provided by Bell financial solutions. They made the entire process easy, as first time buyers it was daunting getting a mortgage but Daniel and Hayley explained e... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker

Written by the company

At Bell Financial Solutions, we believe that securing your financial future should be an empowering experience, not just a transaction. Nestled in the vibrant heart of Ancoats, our trusted and down-to-earth team serves Manchester, Liverpool, and beyond, offering a local touch that makes all the difference. We take pride in being your friendly neighborhood mortgage brokers, dedicated to providing personalized service tailored to your unique needs. Our expertise spans the entire spectrum of mortgage and protection services, including comprehensive 'Whole of Market' advice that caters to clients from all walks of life. Whether you’re a first-time homebuyer, a seasoned property investor, or simply looking to secure your family’s future, our knowledgeable team is here to guide you every step of the way. Specializing in both residential and buy-to-let mortgages, we also cover an extensive range of protection options—from life and critical illness insurance to income protection and general insurance. But we don’t stop there. Our network of trusted partners allows us to assist with second charge lending, bridging loans, and commercial mortgages, ensuring that we can meet all your financial needs under one roof. At the core of Bell Financial Solutions is our unwavering commitment to integrity, client care, and building tailored relationships. We understand that every client is unique, and we make it our mission to provide professional, suitable, and individualized advice that truly resonates with your circumstances. With us, you're not just another number; you’re a valued partner on a journey toward financial stability and success. Let’s take that journey together!

Our mortgage fee promise!

All initial advice is free!

We work on a 'no key- no 2nd fee'. All our initial advice is free and you only pay us a fee if we sucessfully secure you a mortgage offer. Going further, if that mortgage doesnt complete for any reason and we need to change mortgage company, by no fault of your own, you will never pay another fee to us. Buying a property can be difficult- valuations, solicitors, chain issues... if you need to change to another property, another mortgage, there is no addiotnal fees from Bell Financial Solutions !

Contact info

Get a Mortgage Quote

Get a quick and simple online mortgage quote.

4.8

Excellent

TrustScore 5 out of 5

566 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(566)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and guided us through to…

Very helpful and guided us through to make the process very easy.
Thank you to Liberty, Molly and all the team!

December 9, 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Rachel
Thank you for taking the tine to leave a review
Sam

Rated 5 out of 5 stars

Useful service

Kept us informed at all times

December 9, 2024
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Reply from Bell Financial Solutions Ltd

Paul
Thank you for the five star review
Samuel

Rated 5 out of 5 stars

Down to Earth, real helpful folks!

Buying our first home was both exciting and nerve-wracking. As long-time renters, the process seemed daunting. But the incredible team at Bell – Liberty, Molly, Hayley, and Sam – turned it into a positive experience. They demystified complex financial terms, were always there to answer our questions (even the silly ones!), and made the entire journey enjoyable. We're truly grateful for their support in creating a new home for our family.

We wholeheartedly recommend them to anyone and hope they continue to help others achieve their homeownership goals. Their expertise, patience, and dedication were instrumental in making our dream of homeownership a reality.

We are so grateful for their guidance and support throughout the entire process.

November 29, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Mo
Thanks for the great feedback and taking the time to leave such a great review
Samuel

Rated 5 out of 5 stars

100% recommended

100% recommended
Rachel was so helpful in explaining all our options for our remortgage as well as giving great advice! Much better experience than when we first got our mortgage via another company

December 3, 2024
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Reply from Bell Financial Solutions Ltd

Sarah
Thank you for the five stars and great feedback
Samuel

Rated 5 out of 5 stars

Incredible service

I had the pleasure of working with the Bell Financial team (Liberty, Molly, Hayley, and Sam), and I cannot recommend them highly enough. From our very first meeting, they displayed an impressive understanding of financial markets and tailored investment strategies that perfectly aligned with my objectives.

Liberty and her team took the time to listen to my requirements, which made me feel valued and understood. They provided clear explanations of the product, ensuring I was well-informed about every decision we made together. Their level of professionalism and expertise instilled confidence in the financial plan we established.

November 28, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Ramanna
Thank you for the great review and kind words
Samuel

Rated 5 out of 5 stars

Amazing help for a first-time buyer, thank you!

Buying a house sounded terrifying for a first-time buyer like me, but Liberty and her colleagues Molly, Hayley and Sam were fantastic every step of the way!

I was pretty much mortgage-illiterate at the start of the process, but they took the time to explain everything clearly, and were available whenever we needed them.

They also came through for me and my partner when we were let down a couple of times by other agencies.

I would recommend Bell Financial Solutions in a heartbeat, thank you!

November 29, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Jess,
Thank you for the five stars and great review
Samuel

Rated 5 out of 5 stars

Remortgage Process

Throughout the remortgage process Liberty and Molly were on hand to answer any queries I had and were very reassuring at times where I felt unsure / worried. They got me a cracking deal and stayed with me throughout. Communication was second to none. I would not hesitate in recommending Bell Financial Solutions. You will be well taken care of.

November 4, 2024
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Reply from Bell Financial Solutions Ltd

Darrell
Thank you for the five stars and kind review
Samuel

Rated 5 out of 5 stars

Rachel and Molly thank you

Rachel and Molly made are experience stress free and positive. The were both very informative and explain anything we didn't understand. The put myself and my partner at ease and gave us both really informative videos explaining the process that we could back and access any time. I can't thank them both enough for the help and support they've provided us with

September 20, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Emily
Thank you for the great words and five stars
Samuel

Rated 5 out of 5 stars

Excellent service

Daniel was very good and efficient in arranging a mortgage for me. I never would have got a mortgage without their help and despite a few extra hoops we had to jump through, nothing was too much trouble for them to sort.

November 18, 2024
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Reply from Bell Financial Solutions Ltd

Nicole
Thank you for the great review
Samuel

Rated 5 out of 5 stars

Liberty Rowe

Liberty Rowe, our contact person at Bell financial Solutions, and her team have been amazing to work with. Their prompt response to our queries were very helpful.
In particular, Libery was always available for us, even during weekends and at times when she was on holiday.

November 18, 2024
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Reply from Bell Financial Solutions Ltd

Josephine
Thank you for the five star review and kind words
Samuel

Rated 5 out of 5 stars

5 stars

Liberty and Molly made the process of renewing my mortgage a lot less stressful! They provided an excellent service, with the initial call and later ongoing messages being picked up outside of my main working hours. They were always happy to answer my questions, and even managed to reduce the interest rate twice from the initial conversation. I would definitely recommend!

November 4, 2024
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Reply from Bell Financial Solutions Ltd

Rachel
Thank you for taking the time to leave such a great review
Samuel

Rated 5 out of 5 stars

Excellent service!

We had the pleasure of working with Liberty and Molly and their service was nothing short of excellent. They were always on hand to answer any question we had, providing quick responses and keeping us up-to-date throughout the entire process. Their dedication made buying our first home significantly less stressful. We highly recommend their services and will be using them again.

November 4, 2024
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Reply from Bell Financial Solutions Ltd

Georgia
Thank you for the great review and five stars
Samuel

Rated 5 out of 5 stars

Gift

As previously mentioned on 16th October
Great service

Was surprised to have a gift, and a little note of 'congratulations' .. which is lovely.
I wanted to upload a picture but review doesn't allow.
Gift contained of:
Drinks pouches - Mocha and mint choc, biscuits, tea bags, notebook and pen, candle and prosecco gummies.

Thank you Liberty and Molly for all your help.

October 26, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Clare
Glad you enjoyed your gift - ENJOY!
Samuel

Rated 5 out of 5 stars

Best Broker

Bell Financial Solutions were excellent! Both Liberty and Molly were super helpful, super informative and did everything they could to make sure I was looked after. To the point where I couldn't wait to pay them (unlike other people involved in my house purchase), they really did deserve it and were lovely to deal with. Thank you both very much!

October 30, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Matthew
Thank you for taking time to leave a review and five stars
Samuel

Rated 5 out of 5 stars

A flawless experience

I had a flawless experience with Bell Financial Solutions. The team were extremely helpful, and went above and beyond to make the whole journey streamlined from start to finish. Big thank you to all the team, but especially to Hayley who was my primary point of contact!

August 1, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Francesca
Thank you for the kind words and five star review
Samuel

Rated 5 out of 5 stars

Daniel and Hayley are both great

Daniel and Hayley are both great. They find the appropriate mortgage deal and other insurances that legally required. Then they do all the chasing so save us lots of hassles, time and stress.

October 21, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Jeng
Thank you for the five stars and great review
Samuel

Rated 5 out of 5 stars

Really helpful and on the ball

Really helpful and on the ball. Friendly and good at getting things done. Couldn't ask for better

September 30, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Toby
Thank you for the review and great words
Samuel

Rated 5 out of 5 stars

Brilliant service from Rachel

Brilliant service from Rachel, happy to answer any questions no matter how big or small. She helped secure a cheaper rate with our current bank that we were unable to obtain ourselves. Highly recommend speaking to her whether you're a first time buyer or remortgaging.

July 26, 2024
Unprompted review
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Reply from Bell Financial Solutions Ltd

Becky
Thank you for the five star review and great words on Rachel
Samuel

Rated 5 out of 5 stars

Great team, very responsive

Daniel and the team helped us navigate a protracted and difficult house purchase, they were very responsive and knowledgable - even coming through for us when the chain was about to collapse, and on a Sunday afternoon no less.

October 21, 2023
Unprompted review
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Reply from Bell Financial Solutions Ltd

Chris
Thank you for the kind words and five star review
Samuel

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