benhomes.co.uk 

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See what reviewers are saying

Rated 1 out of 5 stars

I ordered a shed in November 2022 ,conformation email of order then nothing. Took it up with my Mastercard to be told I failed on fraud and know failed on a dispute case against it how can this compa... See more

Rated 1 out of 5 stars

Like other reviewers we have also been left not knowing when or if we will receive our order. We placed an order in early November for two armchairs, that were shown to be in stock and delivery shown... See more

Rated 5 out of 5 stars

Recently took delivery of six dining chairs and couldn’t fault the service and product from start to finish. The chairs are of the highest quality and very reasonably priced compared to the market.... See more

Company replied

Rated 5 out of 5 stars

Ordered 4 dining chairs from Benhomes. Was kept informed at each stage of shipment including dispatch & delivery which was extremely useful. When the chairs arrived, they were even better than expecte... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

Benhomes was founded in 2017 by experienced furniture enthusiasts who have a genuine passion for modern concepts and the home. With a collective experience of over 50 years in the industry our aim is push the boundaries in design and feature pieces for the home while offering an unprecedented level of service to match. We are predominately an online business but our products can be viewed in our showroom in Wiltshire. Over the past year our products and services have received a great reception from happy customers throughout the UK and abroad resulting in exponential growth. Despite the uniqueness of a lot of our available products, we believe in fair price points, levels of integrity that are hard to find and robust products that will last for decades.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!!

Bought 4 dining chairs which arrived promptly and well packaged. Fabulous chairs and excellent customer service received. I will definitely be returning to Ben Homes for other items of furniture and recommending to friends and family.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent first experience

Excellent first experience. Thomas was very quick to answer the questions we had which really helped confidence in buying. Quality of the chairs we purchased was excellent, exceeded expectations. Will be back soon!

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Chairs

I’ve just received 6 of the Beckie dining room chairs on next day delivery and they are absolutely beautiful! Just what I was looking for to complete the room. They are such high quality and so comfortable. Plus, they are easy to wipe down after the kids make a mess! I saw similar chairs on other websites but they were much more expensive!

Delivery was on point - I was kept informed through text message and given a time slot which is always great.

Will definitely be back to purchase more in future 😊 Thank you BenHomes

February 14, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE. Not recieved our chairs after months, they cost a small fortune. No response to emails, phone calls or live chat on their website.
Absolutely disgusting dont know how to get our money back.

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

None existent customer service

Like other reviewers we have also been left not knowing when or if we will receive our order. We placed an order in early November for two armchairs, that were shown to be in stock and delivery shown as 3-5 working days. It’s nearly the end of December and 20 phone calls (none answered) and several emails later we have not managed to get in touch for an update. We appreciate the current climate may lead to delays, but some form of professional customer service should still be given. Next stage is trying to get a refund and a chat with the small claims court. Our advice - order with care.

December 27, 2020
Unprompted review
Rated 5 out of 5 stars

Good quality and excellent customer management

I ordered 6 dining room chairs from Ben Homes and whilst I didn't end up keeping them, I did note that they were very smart and good quality products. When I called them up to let them know I would like to return the goods, I was very impressed with how management handled the situation by organising a DPD collection for the very next day. I would definitely recommend this site to those for looking for good quality products at a very reasonable price, my only suggestion would be to order the fabric swatch which is available on their product pages (I had missed this option) to ensure you are confident about the colour of the item that you will receive.

August 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products, excellent service...

Had a very minor hiccup with the delivery which was all sorted very quickly & professionally. I'm completely happy with my purchases which are well made, look wonderful, and are good value for money. All in all, top marks.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Really speedy turnaround

Really speedy turnaround! I looked at lots of similar products from other shops but the delivery time for some was up to five weeks. I ordered my chairs and they came within the week as stated on the website.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Dining Chairs

Dining Chairs delivered super quick. Great quality and took minutes to put together. Look very stylish in our dining room.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great value for money

Great value for money! Beautiful and modern design. Very solid. Fast delivery as well, which I didn’t expect. Furniture deliveries take forever usually. I would definitely recommend Ben homes to people I know.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, ordered over the phone and it arrived the next day. So happy with our new chair and it looks superb

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality & service

Ordered dining chairs & bar stools on Sunday they arrived Tuesday morning. Can’t fault the service received. The chairs are comfortable, easy to assemble ( just attach the legs) and look lovely in our kitchen. Great quality & service. Wouldn’t hesitate to recommend this company.

July 14, 2020
Unprompted review

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