In my opinion, Bergfreunde.de is an excellent shopping site. They offer a good variety of items to choose from, and there’s always something on sale if you’re hunting for a deal. Their service is al... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I feel I can always trust Bergreunde to supply ordered goods in a secure and timely manner. On this occasion the products I ordered were not quite suitable for me despite my best research efforts on... See more
I have placed over 20 orders at Bergfreunde.eu. The last one was for a pair of Scarpa hiking shoes. Unfortunately they were too big and I had to return them. Very simple process with the practical onl... See more
Everything flawless. I've ordered scarpa shoes and black/desired color wasn't on the stock. Because I am impatient, I ordered other color and actually they were so fast to stock the black version, I h... See more
Company details
Information provided by various external sources
Climbing, mountaineering and hiking equipment
Contact info
Bahnhofstraße 26, 72138, Kirchentellinsfurt, Germany
- +49 7121 70120
- service@bergfreunde.eu
- bergfreunde.eu
4.5
Excellent
962 reviews
Replied to 51% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't opt in for marketing letters and…
Didn't opt in for marketing letters and they didn't care abut that and started filling my inbox wit spam.
December 17, 2025
Unprompted review
Reply from Bergfreunde.eu
Thank you for your review!
We are sorry that you still receive our marketing letters against your will!
Please contact us at https://www.bergfreunde.eu/contact/ so that we can fix your issue.
Best regards,
bergfreunde.eu
Reliable and great materials
December 12, 2025
Unprompted review
Probably, my favourite online shop at the moment
Great selection of quality clothes, including some North American brands (Patagonia, Passenger), hard to find in the EU. Decent prices, often offering discounts. Absolutely flawless Customer Service, both, by email and phone. Fast deliveries.
December 25, 2025
Unprompted review
Awesome place to buy!
Many choices on products, fast and easy transactions, good offers and fast shipping! Excellent customer service!
Thumbs up!!!
December 7, 2025
Unprompted review
The best online store in the EU!
The best online store in the EU. All year round sales and not the 5% that other stores give. It must have the largest stock in Europe. Had so many things delivered for my outdoor adventures not a single thing ever happened. I am really grateful to have them at a click of a button!
December 17, 2025
Unprompted review
All good.
Great choice of high quality items. Competitive prices. Fast delivery and easy returns.
December 4, 2025
Unprompted review
everything super
December 15, 2025
Unprompted review
good selection
good selection, fast delivery. Delivery costs are too high for smaller orders.
December 1, 2025
Unprompted review
My parcel arrived incomplete and they…
My parcel arrived incomplete and they didn't notify me
December 1, 2025
Unprompted review
Reply from Bergfreunde.eu
Thank you for your review!
We are sorry that your parcel has gone missing. We find this just as frustrating as you do!
Please contact us at https://www.bergfreunde.eu/contact/ so that we can find a solution for you.
Kind regards
bergfreunde.eu
Great services
Great services and products especially from my favourite brands and in good prices. The shipping and the package is excellent. It could be an extra discount offer for the activated members.
December 21, 2025
Unprompted review
Perfectly Package, never fail to deliver
Delivered when it stated, and always packaged so well
December 11, 2025
Unprompted review
Love Bergfreunde
Love Bergfreunde. Many orders over the last years and nothing but good experiences
December 20, 2025
Unprompted review
Excellent shopping site
In my opinion, Bergfreunde.de is an excellent shopping site. They offer a good variety of items to choose from, and there’s always something on sale if you’re hunting for a deal. Their service is also great—shipments are prompt, and their support system is responsive.
I did have a minor hiccup once with an item missing from my box at delivery, but they resolved it quickly and refunded me in no time. Overall, I’d definitely recommend this shop to others!
November 21, 2025
Unprompted review
Good job everytime I ordered
The products I ordered fit the description from the site. Like the promotions from time to time that allow me to discover, follow and buy some products when the price is good for my budget. Good delivery process and time.
December 10, 2025
Unprompted review
Highly recommended shop
I have placed over 20 orders at Bergfreunde.eu. The last one was for a pair of Scarpa hiking shoes. Unfortunately they were too big and I had to return them. Very simple process with the practical online return form. Immediate refund of the full amount. Helpful staff.Great service.Highly recommended shop.
December 19, 2025
Unprompted review
Acquire item
Acquire item, fast delivery, information all excellent
December 20, 2025
Unprompted review
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