WestAce Casino | 400% opptil 150 000 kr + 400 GS Reviews 

Support started well, then fell apart.
Emma from live chat asked for my ticket number, checked it, and said payments would update me by email. The email never arrived. Next chat agent said there was no note on the account and asked me to explain it again.
My coffee went cold while I typed the same story for the second time.

The account inbox is messy. One message says my account is verified, another says documents are still under review, and the withdrawal section blocks withdrawal requests anyway.
I asked which status is current. The response was just “routine checks are still in progress”, which answers exactly nothing. Really.

Live chat reached position two, refreshed, and sent me back to eighteen. After the third attemt I stopped trying, and the status was unchanged at breakfast.

Time-out cancels instantly, useless

after setting it up once, the session reminder ran fine on both desktop and mobile. exactly the boring sort of update i actually want to see.

app lobby shows 6 live tables, desktop shows 18, and the two i actually play, Lightning Roulette and Monopoly Live, are missing from the app.

the ID upload has a 5mb limit, frustrating. once it went through, KYC was done.

chat window closed on its own while I was still typing.

so the email came asking for proof of address while i was cooking, i sent a phone bill off the laptop, and it came back rejected for being over 3 months old. that rule is written nowhere before a cashout.

The lobby filter contradicted the front page. Then sound and spin settings reset after every refresh. I only wanted to finish one round cleanly. I checked again later and the wording still had not changed

did the whole opt in through the app while out walking the dog, two taps, and the reload bonus was sitting in my balance before i made it back. honestly simpler than going through the site

game providers listed on the about page...

eighteen. providers with a game i can actually open...

nine. that is not a small discrepancy and it has been that way since at least february.

The reload banner showed one rule before activation. Then cashback changed amount between two account pages. the small print mattered only after the click. I would not have cared if the site had shown one honest status.

8/10 for the game selection. only knocked down because theres no real sort by stake range, so tracking down a low stake table means a lot of scrolling. everything else with the game list works and the search itself is fast.

My account was locked after one failed login attempt. Support took the whole evening to restore access.

four months in and the list of casino problems has not stopped growing

The live chat agent was polite enough. Still, they asked me to repeat information from the previous message instead of reading the thread..

Third crash today, same slot.

Contribution table puts blackjack at 0%, so 4 hours of it counted for nothing.