Placed tiny bet, hit bonus round, cashed out immediately
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filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one w... See more
Compared rules with others, these looked less sneaky honestly.
I’m not big gambler, but occasional spin here okay.
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WestAce Casino | 400% opptil 150 000 kr + 400 GS
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Norway
- best-offers-casino.com
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Too few live dealer tables
I used the promo on Big Bass Bonanza…
I used the promo on Big Bass Bonanza because it was listed. What annoyed me was that cash balance got tagged as promo even after I skipped the offer. a promo can be average and still be clear; this was not
My coffee went cold while I compared the pages. after all that, no clearer
The mobile cashier hid the confirm…
The mobile cashier hid the confirm button behind my keyboard.
free spins on Sweet Bonanza were…
free spins on Sweet Bonanza were credited then pulled back before I could play them. Chat said they'd been added 'in error', though the promo email had clearly offered them.
the lobby filter contradicted the front…
the lobby filter contradicted the front page
Somehow, round history appeared much later than the balance change
small bug maybe, but money pages need consistency
My coffee went cold while I compared the pages
The lobby filter contradicted the front…
The lobby filter contradicted the front screen. Then favourites emptied itself after logout.
Don't show a game like it is playable if it isn't.
Support had the account reference in front of them.
I probably wouldn't have minded if the site had simply shown one accurate status.
In my case
In my case, the spend summary on the phone shows the month but not the week, and the week is the bit I wanted while sat on the bus. The laptop shows both, which makes no sense for a cashier at all
My bonus progress sat at 20% after a…
My bonus progress sat at 20% after a full slot session. Refreshing the page changed nothing for hours 😒
the mobile layout covered the main…
the mobile layout covered the main button; the account page offered no useful explanation.
Weekend promo needed a code the email…
Weekend promo needed a code the email never included.
Maintenance at nine on a Saturday…
Maintenance at nine on a Saturday night, no warning.
Free spins vanished when I reopened…
Free spins vanished when I reopened Live Blackjack on mobile
I used the promo on Live Roulette since…
I used the promo on Live Roulette since it was listed. Then support pointed me back to the same confusing rules.
I stopped using the bonus once the figures no longer added up. It was a small issue until the account pages continued disagreeing. No thanks, I’m done for now
The first deposit was easy.
The first deposit was easy.
What annoyed me was that a missing bonus counter and frozen cashier were enough. the clean design did not help when details mattered.
I would not have cared if the site had shown one honest status.
While trying to sort case 8206
While trying to sort case 8206, the cashier button hid behind the keyboard on my iPhone SE. I asked support and got the same question again.
I raised ticket 7650 and it's been…
I raised ticket 7650 and it's been silence ever since imo
Recently played listed games I had not…
Recently played listed games I had not opened and missed the one I was actually using. Maybe harmless, but it made the account history feel messy from the very first session. Nobody should need three chats for one obvious answer.
The page froze after a PayPal deposit
The page froze after a PayPal deposit. Somehow, the reminder appeared behind the game window. boring account functions should just work. The screenshot was already in the thread.. That is exactly the sort of basic detail that should be clear.
Desktop showed the withdrawal tab
Desktop showed the withdrawal tab, mobile showed only deposits. Same account, same time, completely different cashier layout. That is not helpful. The account page gave me nothing clearer.
Emma from support chat answered
Emma from support chat answered, sort of. The problem was that one representative said the bonus expired and another said active.
Repeating myself twice made the ticket seem pointless. That is the kind of basic information that should be obvious, honestly.
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