Elsa contacted and asked me to post this review so that their payment department can assist me with the refund of a membership I was tricked into signing up for. Also when I tried to contact them via... See more
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BE AWARE OF SCAMMERS This company is misusing leading beauty brands in their Facebook ads to attract more customers. In my case they used well known brand Douglas.nl (I made report to them as wel... See more
I'm so glad with the products that I received from Bestmakeup club, I can recommend others to buy here. Their service is the best.
I am a retired pensioner and entered the site accidentally. Emily and customer service have dealt with my error in an efficient and exemplary manner. Thank you
4.2
Great
324 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were very professional when I…
They were very professional when I requested a refund
June 23, 2024
Unprompted review
They were able to reach out and offer a…
They were able to reach out and offer a refund and a goodwill gesture for the subscription which was unintentionally accepted.
June 13, 2024
Unprompted review
Eugene from the Escalation team helped…
Eugene from the Escalation team helped me quickly with my refund by giving fast responses.
June 12, 2024
Unprompted review
Had an issue with payments but the…
Had an issue with payments but the issue has been resolved quickly
June 10, 2024
Unprompted review
Responsive
June 6, 2024
Unprompted review
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