Bestway - Customer Service Spain Reviews 

213
•
TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

213 reviews

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3.4

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(213)

213 reviews in the last 12 months

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Rated 1 out of 5 stars

The quality of their products and…

The quality of their products and customer service is very poor. I advise everyone against buying swimming pools from Bestway. They are only suitable as toys for children. They simply cannot handle larger swimming pools.

September 23, 2026
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Reply from Bestway - Customer Service Spain

Dear Steiner,

We are sorry to read that you are dissatisfied with both our products and our service. We understand your frustration and appreciate you taking the time to share your feedback.

At Bestway, we strive to provide quality products and support to all our customers. We take comments such as yours seriously, as they help us identify areas where we can improve. While many customers successfully enjoy our pools of various sizes, we recognize that your experience did not meet your expectations.

If there is an unresolved issue with your pool or with the assistance you received, we would welcome the opportunity to review the case and see whether we can offer further support. Kind regards, Bestway Spain.

Rated 1 out of 5 stars
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Reply from Bestway - Customer Service Spain

Buenas tardes Martin. Lamentamos mucho la experiencia que ha tenido. Es importante para nosotros tener toda la información necesaria y válida para completar una incidencia. Se le solicitó varias veces hasta que obtuvimos la información para proceder. Podemos confirmar que su reemplazo fue entregado con éxito. Un saludo, Bestway España.

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