bestworkwear.co.uk Reviews 

197
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Quality of clothing is poor. The sizing doesn't reflect well. Customer service could not satisfy my needs. Only offered a small discount if I wanted to buy again. I definitely won't be using them agai... See more

Rated 5 out of 5 stars

I've been using bestworkwear for years and wouldn't go anywhere else. They are always helpful, courteous and where possible, will go out of their way to meet a deadline, even at short notice. Great... See more

Rated 5 out of 5 stars

I’d not heard of the company but wow, what an excellent outfit. Selling incredibly well priced outfits! Ordering was simple and quick, communication on delivery could not have been better, a shir... See more

Rated 5 out of 5 stars

First rate service received, excellent choice of t shirts, great website really informative. Size charts spot on, fast delivery and was kept informed all the way from start to finish. Good prices, go... See more

Company details

  1. Safety and Work Wear Store

Information provided by various external sources

Bestworkwear – A great selection of Workwear & Leisurewear. We stock the biggest workwear brands at low prices! Safety Footwear, Hi-Viz, PPE and Flame Retardant workwear are just some of the workwear ranges we stock on our site.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(197)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid — Poor Service, Zero Accountability, and Endless Delays

From start to finish, this experience has been an absolute shambles. Poor communication, repeated admin errors, and a non-functional website riddled with technical issues made the entire process extremely stressful.

The payment system failed multiple times, delays stretched to over a month and a half, and even basic details were recorded incorrectly. They failed to inform me that the requested font wasn’t available until the very day of printing — leaving me with no time to find an alternative supplier.

Despite clearly stating the placement and size of the print, the garments were printed on the wrong side and at the wrong scale. They were also fully aware that these were required for an event, yet still failed to deliver on time or provide any meaningful resolution.

There’s been no accountability, no effort to make things right, and no respect for the customer. I now have garments I paid for that I am completely dissatisfied with. Fortunately, my bank’s purchase protection will recover the funds, as the company has avoided taking responsibility.

Please think twice before ordering from BestWorkwear.co.uk. If you value your time, money, and sanity, avoid the stress and frustration — I certainly won’t be using this company again.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Wow, what a superb company I’d not heard of

I’d not heard of the company but wow, what an excellent outfit. Selling incredibly well priced outfits!
Ordering was simple and quick, communication on delivery could not have been better, a shirt arrived bang on time. It was too small- my fault for winging it.
A call to Helen, shirt sent back, replaced with a slightly larger one.
Again, communication was excellent
Why can’t all companies do this?

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Bestworkwear are a brilliant company…

Bestworkwear are a brilliant company delivering fantastic workwear for my company. They knew what we would need and at a reasonable price, all we needed to do was hand them our logo and they took it from there.
I Fully recommend Bestworkwear and without doubt using them in the future.

August 12, 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very patient with my continuous questions. Always answering my emails quickly and friendly every time I contacted them.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Ordered two fleeces and we have received an amazing service. I queried the size of the logo and it was explained to me why it would be the best size.
Then I contacted Helen to ask about delivery and it was unfortunately going to be to late for an event this week. She went out of her way and had them rushed through, I received them before the event and they look great. If they can be this helpful with such a small order it shows they are a company that cares. Thank you Best Work Wear and thank you Helen. Brian, West Norfolk Radio.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service, quality and support from Best Workwear

We keep returning to Best Workwear for any work clothing printing or embroidery. We recently placed a time-sensitive order and were really impressed with their service. Although the processing time was slightly longer than the website quoted, their communication was excellent throughout. Once we explained our deadline, they made a real effort to expedite the dispatch — and the order arrived just in time.

The quality of the embroidery and print exceeded our expectations, especially given that we didn’t provide the best quality image to start with. Their team was incredibly helpful and made sure everything looked perfect despite that.

We genuinely appreciated the personal attention and care put into our order. Great company — highly recommended!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

First rate service received

First rate service received, excellent choice of t shirts, great website really informative. Size charts spot on, fast delivery and was kept informed all the way from start to finish. Good prices, good quality of t shirts.
Highly recommend bestworkwear to purchase goods from. Brilliant company

June 5, 2025
Unprompted review
Rated 2 out of 5 stars

Offered item at a good price and listed…

Offered item at a good price and listed as available within one day. After a week, I got notified that the item cannot be delivered after all, i.e. wasted my time and created inconvenience (multiple emails, charge reversals). Staff is generally polite and moderately helpful, but the overall company seems a bit iffy. Would not recommend.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to do business with

Great company to do business with. Olivia & Lucy were super helpful with our order, quickly answering our queries and getting us a quality product to a deadline.
Will definitely use again.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We needed an item with a short deadline, Olivia was very helpful and gave us all the info we needed as well as incredibly reasonable quote. The item was great quality, as described and bang on time, thank you!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Goods received in less than 24 hours!!

Called as desperate for items on next day delivery, Olivia went above and beyond to help us, although she honestly said that we had missed the cut off time so delivery would be 48 hours, but she would try her best for next day and she smashed it, the items arrived in less than 24 hours after being sent direct from her supplier to us!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Olivia Baldwin - Awesome!!!!!

Olivia Baldwin - worth her weight in Gold - she was patient, helpful, friendly and professional. The advice with no pressure to buy, all the way through to my purchase.
I purchased 32 Rugby hoodies and was so impressed with the whole process I have now ordered 33 school leavers tops and fleeces for a leavers present....awesome company.
Thank you

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company. Very Good customer service. FINALLY, someone that knows what they are doing. Definitely use them. You can even phone up and speak to a human. I am a happy man. Thank you to Lucy for sorting everything. X

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasure to do business

My order was placed , shipped and delivered in just over a day. I didn't ask for anything special, just standard delivery, fully expecting it to arrive at the end of the week.
Products are exactly as we expected, and have no faults. Great company to operate with, great comms, and fast response.
Will be happy to do more business with them.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Ordered some t shirts for a private event and they were by far the best price and so helpful and quick to deal with (especially Olivia). T shirts arrived promptly and well packaged and they are excellent quality.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service & quality

Fantastic customer service!
We ordered a mixture of waterproof and softshell jackets with custom prints and embroideries, and the quality is fantastic.
Great customer service from start to finish and the items were delivered super quickly.

January 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look