bestworkwear.co.uk Reviews 

I was a little sceptical at first, having placed an order but receiving no despatch e-mail after two days. Then I read other negative reviews online. However, I had not seen the lead time on the website for Carhartt items. MY FAULT.
After contacting bestworkwear, by e-mail I was replied to almost immediately with several messages, all polite and helpful.
I was made aware of the lead time and the potential for a further delay, but the items I ordered arrived promptly (before expected) . Many thanks to "LS".
Overall, excellent value, superb communication and I would not hesitate to deal with bestworkwear again.

It took over a week for my order to be dispatched, then only after an email... which took two days to respond!

Really poor service. The "Free" returns label was debited from my refund (£5.00)

Many of the reviews are poor. Don't waste time with these people!

Ordered some work trousers 5 weeks later I’m still waiting even though being told when I chased the order up they would be with me over 2 weeks ago and not heard anything since. Poor service

Placed an order on January 13th. Chased it up twice via email. First email was ignored. Second email was replied to promptly, apologising and telling me that the order would be shipped the following day and tracking details would be emailed to me. Nothing happened since. Need to wait till Feb 12th (30 days from ordering) so that my bank can complete chargeback, so at least I’ll see my money back.

Wouldn’t recommend this company at all. MI Supplies are much better. If you do buy from bestworkwear at least make sure you protect yourself by paying by credit card so you can claim it back when your goods aren’t sent.

Just received my order of club logo embroidered polo shirts for my golf club.
The whole experience from start to delivery has been first class.
Ordered and delivered in a week. Great communication from Olivia.
I will definitely reorder with this company

After searching the internet for a local company who supplies and designs work wear.
I came across BWW and emailed them initially for quotes and advice. I received an email back quickly and Olivia was really helpful with samples and requests.
I can honestly say BWW couldn't do more, even when I wanted things changed at the 11th hour!
We now have our new work wear and they look fantastic! I would highly recommend BWW to others and will use again.

Ordered online. They cancelled 2 weeks later refunded cost of item, not postage which they kept. What did you post?
Will return to an honest retailer in future

I found bestwork wear online and was impressed by their range & prices. After a little bit of difficulty, i placed an order which was predominantly Carhartt T-shirts (5 number ) and Caps (2 Number ) but added some boots to bulk up the order. After 3 weeks -sorry we don't have that colour in stock - I agreed to replace with another - no they issued a refund. 4 weeks later oh! Carhartt won't have the others until late October/ November! I asked for a full refund as I wasn't dealing with Carhartt - nope they sent me the boots and 1 T-Shirt and refunded the balance so I ended up paying delivery charges for 2 items one of which I wasn't bothered about over 3 months later. They are obviously dropshipping and don't have stock- to call themselves a Company does real companies a disservice.

I placed an order despite the negative reviews, I contacted the company the day after I placed my order to double check everything was correct. I was told with the current situation my order will possibly take up to 7 working days. My order was placed on the Wednesday and the delivery arrived Saturday morning. Can not fault them

Order number: 200120481

I ordered a pair of Orn combat trousers on 6th July 2020.

Let's just say that I won't be using them again!!

Had to chase my order and was told a computer error had logged my order as "pending" rather than "paid". But once I'd proved it had been paid, it was despatched the following day and delivered the day after that by DPD, with no hassle at all. Would definitely use again.

UNBELIEVABLE
Ordered t shirts from this company, which they showed as being in stock. After hearing nothing, I tried telephoning only to hear a message about covid 19 and that they are closed to telephone queries. Emailed, received a reply stating, "Unfortunately, this particular supplier is slightly delayed. The stock is taking around 7-9 days to arrive into us."
When I received them, they were too small. Telephoned, got through this time, and was told, to return for a refund and place another order, which would also take 7-9 days, and that the size guide on their website for these shirts was incorrect, that they are in the process of updating the information on their site to reflect the correct sizes and stock/delivery times.
Sent them back. They issued a refund minus shipping costs. When I telephoned and queried why I should lose money because of their faulty information on their website, she told me I should have telephoned and queried the sizes!!!???
When I confirmed that I did try to telephone regarding delivery only to hear their automated message regarding covid 19, she said she was not aware of any message, and that no one was available because she must have stepped outside the office for lunch. When I pointed out that they had still not updated the information on their website, she said they were still in the process of doing that and she refused to refund the postage. I confirmed that their practices are against Consumer/Distance Selling Regulations and that the items are not as described, that I would go through my card issuer to get the refund - which I did - and not order from them again.
This company is dishonest, their service rude and atrocious. They are deliberately misleading and expect customers to not only be inconvenienced but to lose money.

Absolutely awful experience. Took over a month to receive my order and they sent the wrong colour and wouldn't admit it.

All these positive reviews have to be fake because the bad ones are the ones I relate to the most. Very unfortunate!

The customer service is a disgrace also - so rude.

I would advise them to be kinder to the customers as if this was resolved I would have used them again but I'll definitely be going elsewhere when I need new work gear.

Was unsure wether to order from here after reading some reviews on here, but they were the only company who had everything I wanted in 1 place so I took the plunge and ordered Tuesday last week and my gear all arrived yesterday and is great! Will definitely use them again

Ordered a few things on Wednesday. They arrived today. As in Friday by the way! Arrived exactly as described. The trousers and shoes fit very well. Will use again without a doubt.

Bad company!!! I ordered the goods, the money was withdrawn and there were no messages about when I will receive this goods and is everything all right.

I ordered one item, a Carhartt cap, the money shot straight out of my PayPal account, then...nothing. When I looked at the site the next day...it had disappeared! The entire site! 502 BAD GATEWAY it said. As it was only a single small item I decided to write it off...but the site reappeared after a few days. The order confirmation email turned up six days later, followed by the cap, which was all correct. A peculiar experience.

I would never recommend this company to anyone. Shambolic from start to finish. Order was simple but they seemed to make it very difficult. Order should have taken no more than a week to complete yet it took them over two weeks. Website offers next day delivery yet they post on a two day service. They never try to rectify anything themselves or seem to put the customer first. We had to contact them to find out any info, it is our impression from the conversations had that our order was never placed until we contacted them to chase up the order, then they mislead us on delivery times so we had to contact them again, and again because they mislead us again, not once did they contact us to apologise that our order would not be sent on the date they said. Awful service, will never use again.

The market is awash with corporate workwear guys that will embroider your latest corporate gear. BUT, these guys are the real deal. Well priced, nothing is a problem, extremely responsive personal service that doesn't keep you wanting. They want to get it right. I cant recommend them enough. We will absolutely be a repeat customer. Thank you Amy. Matt

Regular supplier of workwear PPE and garments, good phone mannerisms, quick dispatch times, and competitively priced.