Betfoxx Reviews 

110
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I could not use there games, like lots of them, and I didn't play a spin so when I asked for refund there was all misleading answers from customer support. So basically I had to call my bank to get my... See more

Rated 1 out of 5 stars

Avoid at all costs. £500 withdrawal still sat as pending for over 2 weeks. Multiple emails sent to them with no response. Absolute joke of a side so don’t waste your time.

Rated 1 out of 5 stars

Asking for documents clearly for identity theft. Ridiculous requirement as my account is already verified. I've sent all communications to police and antifraud. The website needs shutting... See more

Rated 5 out of 5 stars

I actually think this casino site is a great site with some good game. I think the odds off winning are really good and I actually win sometimes but the only downer is not the min £500 withdrawal... See more

1.7

Bad

TrustScore 1.5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(110)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thought this Casino was just like any…

Thought this Casino was just like any other. I deposited and played and won 300 pound and requested a withdrawal as I didn't want to lose all this. They said it takes between 72 hours and 15 business days. Now they are saying 300 does not meet their terms and conditions and have refused to pay me . My 300 pound was showing as withdrawal pending and now it's back as funds to play with. I'm upset and annoyed

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Do not play here they will steal your…

Do not play here they will steal your money gave me my first 500 withdrawal but when it was time for my second they said my identication didn't match and then accussed me of money laundering in order not to pay the other 500 which by the way is the minimum and maximum go figure so I'm on a mission to let someone know every day about these clowns

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

We have carefully reviewed your case and unfortunately we find ourselves in a situation where we cannot proceed otherwise. Our Terms and Conditions clearly state that we reserve the right to process withdrawals or close accounts in specific circumstances, including when the documents submitted do not meet the verification requirements.

We regret to inform you that the request for additional verification could not be approved by our AML (Anti Money Laundering) service provider and due to regulations unfortunately we are unable to proceed otherwise.

In compliance with anti-money laundering and other gaming regulations to which we are subject and after carefully reviewing your case, since the verification of your documentation has failed. This situation has led us to take the decision to close the account and confiscate the winnings according to T&C 3.1. numeral a.

We are very sorry for this situation, but we must strictly comply with the regulations to ensure a safe and transparent gaming environment.

We appreciate your understanding in this matter.

January 26, 2025
Unprompted review
Rated 1 out of 5 stars

I wish i had read these reviews before…

I wish i had read these reviews before i started using this horrendous site but, as an addict i didn't think that far ahead. I was suckered in by promotions that hardly paid out and then find that when i tried to self exclude, chat wad no help and emails have been left unanswered for almost 2 months. This site also bypasses gamstop which i have installed which (in hindsight) should tell you all you need to know about them. As for withdrawls you can forget it as you can only withdraw a minimum of £500 which you are hardly ever going to get too playing £1 spins and verification process looks like it is designed to never let you pass their outrageous process. Please avoid like the plague

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam casino

I am surprised by the number of bots that this fraudulent casino sponsors to scam more people
I have been playing for several months in this casino whose minimum withdrawal is 500 usd, generally withdrawals take between 7 and 15 days, but on December 18 I made a withdrawal of 500 usd and a few days later another withdrawal of 500 but I continued playing with 240 usd in the same account
Days passed and I had to write to support to help me, they responded that I had to do a verification which I had already done before and had already verified correctly (selfie-type photo with your ID, etc.) but this time they asked me. for more documents such as my birth certificate, a selfie photo with my identification document, a document that proves that I have a job and therefore a salary, a receipt for which service is in my name.
which I provide correctly, which are:
-original birth certificate
-selfie photo with my ID
-data from the same bank where my employment status is shown
-my phone bill
all real data etc. I don't have multi-accounts and I never bet against them and they still blocked my account for alleged fraud. The worst thing is that there are people who advertise this fraudulent casino.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

I actually think this casino site is a 9/10

I actually think this casino site is a great site with some good game.
I think the odds off winning are really good and I actually win sometimes but the only downer is not the min £500 withdrawal it’s how long it takes to get the withdrawal if it’s faster then you would play more.
Customer support is awesome and they respond and help straight away.
BetFoxx just pay your withdrawals faster and you would probably get more players playing more often.
I would give them a 9/10

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Play on this site

Don’t Play on this site ! They have robbed me of my winnings because it was not £500 or more even though they let you deposit £20 a time . You can’t withdraw and if you start to win the server goes down.. Absolutely the worst online casino

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

This casino is by far the worst casino…

This casino is by far the worst casino EVER. I have never come across such a ridiculous rigged site in my life. Games are a complete joke! Slots carry nothing but abysmal amount of dead spins, and trying to trigger a bonus on these slots is ludicrous. Don't register with this site, you have been warned!! Scammers!!!

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Do not touch this website

Do not touch this website, proper cowboy site. Lures you in with special offers and free spins etc but its awful trying to win, you just spin and spin and spin, with the odd little wins. But the worse part is the customer service and responsible gambling sections. You just try leave. I have requested numerous times for account closure and just get ignored. If you are lucky enough to get through to the online chat they say you have to email support, you email support and nobody ever responds to your email. You can self exclude, close account, nothing. Joke of a cowboy site, give this the widest berth and use your money on more responsible and fair sites

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

BY FAR THE WORST...NEEDS …

BY FAR THE WORST...NEEDS SHUTTING DOWN.....YOU CANNOT WITHDRAW AN AMOUNT OF BELOW 500 POUNDS..ABSOLUTELY JOKE OF A COMPANY...GLAD I WAS NOT A VICTIM OF THIS SCAM .....

December 10, 2024
Unprompted review
Rated 3 out of 5 stars

So i eventually got my winnings

So i eventually got my winnings, after waiting 3 weeks, so thanks very much for that, the only thing thats stoping me from depositing is the 500 min 500 max senario,could imagine thats what will put everybody else of, betfoxx you need to change the withdraw method as its all wrong, its stoppin me from playing on your site,

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

Ts and Cs mean you cannot withdraw

Read Ts and Cs VERY carefully. All of them. Can only withdraw £500, no more, no less. Cannot withdraw more than 2.5x your total deposit. If you have only deposited once you can only withdraw 15x that deposit, But remember your withdrawal has to be £500 exactly. All deposits have to be wagered at least once according to chat but 3x according to terms. JUST DO NOT USE. Same with slotsamigo.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS

I won £500 off the business a month and a half ago. After 15 days (their max time to pay) they informed me I would have to complete extra verification checks, some of which were ludicrous. Either way I went through all the steps and completed them just for them to claim I ‘failed their anti-money laundering checks’ and would therefore be keeping my winnings

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

Stay Clear

Bit odd that minimum and maximum withdrawals are £500 so not great for low level players unless you win big. My biggest gripe is I’ve been trying to close my account and self exclude myself for weeks and their live chat tells you to email in but all emails are left unanswered. If you want to gamble online please read this review and go somewhere else. I’m not a bad loser, I won some and lost some on this site but not being able to close an account when you have a gambling problem is a big red flag!!! You have been warned

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

What is the point in playing when you…

What is the point in playing when you don't verify the I.D noone is going to keep playing & winner but not able to withdraw..absolute madness if you think I'm going to keep wasting my money..

November 1, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look