I don’t know about the whole company but The person I dealt with was Anna Shepherd and she was great through her great communication very polite and was easy to speak to regarding my financial sit... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Brooke was absolutely incredible! Her communication was amazing and she was so delightful as well as being knowledgeable and informative. She was a true advocate for me, and I am beyond grateful to he... See more
The experience I had with Better Finance was relaxed and trusting, helpful and supportive. I had no worries at all, everything was explained step by step in the process using my cellphone and the comp... See more
My financial advisor was fantastic! She made the whole process so easy and her help and communication was top tier. If you get the chance, ask to work with Courtney Fitton, she's amazing! 100% recomme... See more
Company details
Written by the company
To help Kiwis achieve financial freedom, we must challenge the status quo. We believe that to provide better™️ finance, we must be different. And we are different. From cutting out the usual practice of charging application or early repayment fees, through to helping Kiwis get a sharp interest rate and a loan tailored to their needs, we're committed to delivering a better™️ way to borrow. So, here’s to being better™️.
Contact info
14/987 Ferry Road, Ferrymead, 8023, Christchurch, New Zealand
- 0800 666065
- enquiries@better.co.nz
- better.co.nz
4.9
Excellent
11K reviews
Replied to 21% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Wish I could give a score of 10 stars…
Wish I could give a score of 10 stars out of 5 stars, but I can’t.
So limited to just 5 out 5 stars!
Brooke has been amazing.
Equally though, I’ve worked in banking myself for 20+ years. And it’s very evident that your business and processes have been developed from a customer centric approach.
Congratulations to everyone in your business - you’ve given me renewed faith in the finance industry.
Thank you, to everyone, but especially to Brooke.
From your newest fan.
Cheers
Dion
April 17, 2026
For me to work hard and do my own things to salve
Focus on what I’m doing to help my family and show respect to those who also do the same.
April 17, 2026
Emma was very helpful even on her day…
Emma was very helpful even on her day off she made things happen
April 17, 2026
Great fast service for emma
April 14, 2026
The lady that is working on my…
The lady that is working on my application was quick and efficient.
April 17, 2026
Emma was extremely helpful
Emma was extremely helpful, kept in contact and knew exactly where I was in the process.
Excellent communication all round.
April 14, 2026
So nice,polite team fast response great…
So nice,polite team fast response great team but 4 Brooke Mcnevin amazing lady very kind very helpful made it easy thank u so much Brooke I really appreciate u and Jake so much🫱🏾🫲🏿☝🏾
April 17, 2026
Reeves was so professional to deal…
Reeves was so professional to deal with. Such an incredible person
March 10, 2026
Love the way they served people and…
Love the way they served people and very helpful and honest. Thanks
April 16, 2026
Thank you to Chloe.
The broker was great always new what was hoing on and really quick with everything. Great experience.
April 16, 2026
Very smooth experience with…
Very smooth experience with professional insight and help from the Better Finance team, honestly couldn't ask for any better. Samuel was very clear and i felt valued as he communicated every update and made it a priority to make sure i was in the loop.
April 16, 2026
Hassle free
Hassle free, fast and easy. The customer service was really satisfying. I will definitely recommend Better Finance to those who needs fast loan.
Thanks to Brooke and the team 😊
April 13, 2026
Amazing kind and helpful AAA+ in every…
Amazing kind and helpful AAA+ in every way highly recommended
April 16, 2026
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