Better Bidders Inc. Reviews 630

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and attractive designs. Many people commend the staff for their outstanding service, noting their helpfulness, responsiveness, and ability to meet tight deadlines. The ordering process is frequently described as smooth and stress-free, with consumers appreciating the personalized attention to their specific needs. However, some customers also noted issues with product quality, describing ill-made cuts, inconsistent finishes, and incorrect placement of numbers on their items, leading to disappointment. A few other people also felt that the material was not as expected, being cardboard instead of hard plastic, raising concerns about long-term durability. Additionally, some reviewers experienced issues with order confirmation and had to follow up repeatedly for status updates.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the excellent quality,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism. Many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Consumers generally express satisfaction with their orders. Many praise the smooth and stress-free ordering... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences and outstanding products.... See more

Based on these reviews

Rated 5 out of 5 stars

Better Bidders the place to go for auction paddles! The quality is fantastic - we only replace paddles because people like the paw print shape and take them home. John has always been a pleasure... See more

Rated 5 out of 5 stars

We ordered custom bid paddles from Better Bidders for our “Ruts for Dinner” fundraiser, and they were absolutely perfect! The team created a unique bear paw shape that fit our wildlife sanctuary the... See more

Rated 5 out of 5 stars

I had a great experience working with John at Better Bidders. The product turned out great, thanks to the time and care that John put into the order coordination. I highly recommend Better Bidders for... See more

Rated 5 out of 5 stars

Better Bidders was very easy to work with, responded quickly and even quick shipped our items to make sure they arrived in time for our event. I highly reccomend Better Bidders and their auction padd... See more


Company details

  1. Event Management Company
  2. Business to Business Service

About Better Bidders Inc.

Written by the company

We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!

Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.

At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others.

Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do.

Reach out to us and find out for yourself!

John Murphy, Owner

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

630 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic Experience. Will be back!

Excellent Service. Fast Turnaround and Even Faster Shipping! John was excellent to work with and I was worried our timeline for the event would be too tight given we we were working around the holidays for an early January event. It was a pleasure connecting with John on the phone about any questions and details; the end product was beautiful. The event raised over $1 million and the title sponsor was happy to see their logo going up on the back of every bid paddle as money was raised! A win for everyone.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Better Bidders is quality!

John at Better Bidders was wonderful. He was extremely knowledgeable and processed our order in record time. It made our gala fundraiser a success. I would highly recommend this company for its quality and integrity.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Professional Workmanship

What a great company! We needed auction paddles for our upcoming 35th Anniversary for the Brisben Homeless Center. We received in record time quality paddles with numbers 1 -200. There are perfect for our event.
I highly recommend Better Bidders! Professional group with quality products and services. Outstanding service!!!!

January 26, 2024
Rated 5 out of 5 stars

Will use again!

John was a great help in a very short turnaround! Products arrived quickly and were exactly what we needed for our event!

January 5, 2024
Rated 5 out of 5 stars

High Quality Product

I could not recommend this business more, they are simply fabulous! I ordered the Olympic rings for a gift and they arrived broken from delivery. I called and John immediately took action before I could even ask. The new sign arrived in mint conditions along with his note of well wishes. The rings are absolutely perfect and my daughter is in love with them! The quality is better than I had hoped.
Thank You so much

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

We were in a major time crunch as…

We were in a major time crunch as bidder paddles were a very last minute decision. John was able to help us get the paddles turned around (even with a sponsor logo on them) and shipped for arrival a day before the event! Plus he worked with us as best he could on the shipping costs. Great guy, excellent communication, quality product...highly recommend this small family business!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

John was fantastic to work with

John was fantastic to work with, and the bid paddles came out great! John was very helpful when it came to discussing our production timeline and actually had our paddles delivered earlier than anticipated! Will order from Better Bidders again for future events.

January 8, 2024
Rated 5 out of 5 stars

I've used better bidders for years…

I've used better bidders for years across several organizations. When people ask for a recommendation I always recommend John. I like that when I call I reach a person, not just a corporation. I think they can work on their communication, but if you email and call to follow up, John always delivers. He stands behind his products. He also knows events are stressful so he does everything in his power to ensure you have your product on time.

For one event I realized 2 weeks out we didn't have enough paddles and he rushed our order, which was such a relief!

One of my favorite things about his company is when you're missing paddle numbers from events (people take them home, they get thrown away, or broken), you can request specific numbers that are missing.

Overall, I will continue to use Better Bidders and will continue to recommend them to anyone who asks.

February 25, 2023
Unprompted review
Rated 5 out of 5 stars

Quality product

We enjoyed working with John. He makes you feel like you are buying from a person and not a corporation. The paddles we received are quality!

January 3, 2024
Rated 5 out of 5 stars

Thank you John for your wonderful help!

John was very helpful when I was placing my order, and attentive to my requests in its customization. He clarified my order before printing to make sure that I understood what I was asking for (I did not, so that was very much appreciated). His work was excellent, and the paddles look great!

December 16, 2023
Rated 5 out of 5 stars

Great paddles!

Great paddles! We used these paddles for our charity auction at our annual gala. They were excellent quality and delivered on schedule.

November 29, 2023
Rated 5 out of 5 stars

Helpful, Dependable, Great Product

John was especially helpful in the initial phases of scoping the company, testing samples, and then placing our order. The order arrived as he said it would, and we are very happy with the quality of the product.

October 27, 2023
Rated 5 out of 5 stars

Amazing customer service

We had Better Bidders create new auction paddles for the last two years, and the experience has been wonderful! Communication was easy - if I had a question, I'd get a response within a few hours, and they were so accommodating with changes and rush requests. I can't recommend Better Bidders enough!

October 27, 2023

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