Exceptional customer service and extremely prompt delivery. I am beyond impressed by this business' helpful and friendly approach to its customers. BSS's range of products is thoughtfully curated and... See more
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Really disappointed with my order. I bought a comb and a water spray bottle and even paid extra for next day delivery, but it didn’t arrive as promised. I needed it today, and there was no update or e... See more
Company replied
Phone call within 5 mins of placing order explaining a product out of stock but the swapped over once discussing with me, lovely customer service. And super fast delivery? Cannot believe I placed my o... See more
I ordered 2 tubes of colour and I got sent one of the wrong tube of colour. I panicked because I needed it for my client the day after I received the order. So I rang the wholesaler and they said they... See more
Company details
Written by the company
Better Salon Supplies are a family run business, based in Market Deeping close to Peterborough. We were established in 2013 and sell hair, beauty and barber equipment to the trade. We stock some of the industries leading and popular brands which include Wella Professional, L’Oréal Proffesionnel, Italy Aquarely, Wahl Professional, Gamma +, YS Park, Passion, Procare, Joewell, Kasho and many more. Our furniture range consists of REM, Salon Fit, SkinMate and Takara Belmont. We have a Takara Belmont furniture showroom on site which is open by appointment 7days per week. For local customers within 30 miles of our store, we offer Sameday and Nextday delivery*; Tuesday - Friday For customers further afield, we have a website, and offer free standard delivery or Nextday. Delivery is Monday - Friday and excludes Bank Holidays and weekends, subject to terms and conditions. Better Salon Supplies are fast becoming the leader in Salon and Barber furniture and can help with designing your salon and through to installation too. Once you have bought your furniture it doesn’t stop there as we are also authorised to maintain and service your Takara Belmont items too. On staple items such as hair colour, bleaches and sundries, we have started to offer bulk buy pricing to help you save money on the items you use the most.
Contact info
12 Blenheim Way, PE6 8LW, Peterborough, United Kingdom
- 01778346585
- sales@bettersalonsupplies.co.uk
- bettersalonsupplies.co.uk
4.5
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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No problem other than delivery arrived…
No problem other than delivery arrived a day later than first email.
December 1, 2024
Reply from Better Salon Supplies
Hi Nisrin
I’m sorry to hear this, but this is the first we have heard about this.
Please may I ask what your order number is, so I can look into this for you.
Kindest
BSS
Fast reliable delivery
August 15, 2024
Excellent fast delivery great prices
Excellent fast delivery to my door sometimes the same day if I’m not home will always leave in a safe place, great prices
August 5, 2024
Unprompted review
Excellent service
Excellent service , all the time !
Ady is great and my go to guy 🙏🙏
July 4, 2024
Unprompted review
It was my first time ordering from here…
It was my first time ordering from here and I was very impressed by the quick delivery and customer service I received. Would highly recommend using and I’ll be ordering again soon.
May 31, 2024
Great service and prompt delivery
May 14, 2024
Amazing!!
Phone call within 5 mins of placing order explaining a product out of stock but the swapped over once discussing with me, lovely customer service. And super fast delivery? Cannot believe I placed my order (a big one) and it’s here already!! Amazing prices also thank you very much this will now be my go-to and will be telling all my hairdressing girls!!! Thank you so much! X
May 24, 2024
Unprompted review
Well packaged and quick delivery
May 16, 2024
Super fast delivery, good prices
Super fast delivery, great prices, good range of products. will re-order from this shop again. thank you!
May 15, 2024
product fine but " next day delivery "…
product fine but " next day delivery " not true i ordered thurs ( too late for next day) so expected friday , arrived the following tuesday had to cancel umber twice !
April 25, 2024
Reply from Better Salon Supplies
Dear Nicola
Thank you for your review, we look into all reviews and do our best to make every purchase pleasurable so our customers are happy and satisfied with our service.
After looking into your order, we have noted you paid £4.95 + VAT for second class delivery, which was what we provided. If you require an item ‘Next Day’ £7.50 + VAT, then please pay for the next day service! but please check it applies to the product, as Direct from Supplier Items are always on a 2nd Class Delivery service unless otherwise stated.
Kindest
Better Salon Supplies.
Good range of products
Good range of products. Very reliable and prompt delivery service 😊
April 19, 2024
Love my brushes☺️
April 11, 2024
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