The team at Better Than Part Ex were a pleasure to deal with, from a transparent initial valuation, to the hassle free sale process. Will definitely be using them again for future car sales. If you wa... See more
Company replied
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Great service during strange Covid times. Shane was responsive throughout all communications, provided all the info I needed and questions i asked. Arranged for the car to be ready to go as soon as... See more
Company replied
Great service from start to finish. I turned up not realising due to covid things were appointment only. When I called late on a bank holiday to try view and test drive a vehicle they got someone... See more
I was nervous- never bought a car online and just on a video before! It is actually better than the pictures- very clean, newly MoTd, everything as described. My finance was arranged within the day,... See more
Company details
Information provided by various external sources
Cars for sale in Essex, Competitive finance deals, Part exchanges welcome, No deposit finance available, Call now! 01702 808260
Contact info
Yard 1, No 8, Purdeys way, Purdeys industrial estate, Rochford, ss41ne, essex, United Kingdom
- 01702 808260
- betterthanpartex@gmail.com
- betterthanpartex.co.uk
4.9
Excellent
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Hassle free dealing with Shane and his…
Hassle free dealing with Shane and his team. Thank you
October 1, 2020
Unprompted review
Reply from Betterthanpartex
Much appreciated, Thank you!
Regards
Betterthanpartex Team
Brought a van from here never had such…
Brought a van from here never had such poor service trade my old van in and took two mounts for the old finance paid of leaving me paying for two vans. There is a blow in the exhaust witch I did say about and went to meet the owner to sort the old finance and the blow but he didnt come was also told there was a spare key witch I never got. After three months had a blow out on the van on the way out of town and there was no locking wheel nut to get the wheel off witch meant to change a wheel cost me nearly £300 to get towed to the garage and get all the wheel nuts drilled off and replaced there. He’s very helpful till the have your money lucky I do love the van but know it’s going to cost me before the mot is due i would never recommend them to anyone and wouldn’t recommend getting a vehicle from them.
September 19, 2020
Unprompted review
Reply from Betterthanpartex
Hi Aaron, Thank you for taking the time to review our business as we are grateful for any feedback that will help to improve our customer service, With regards to your part exchange that you traded in we did clear your finance the same day but due to the reference number being rejected as the registration number it was returned, This was not our fault but sorry that you had to wait for it to be sent back with a different reference number, With regards to your locking wheel nut, It was in the van on our PDI check so not sure whether someone has taken it out or if its gone under the seat but we did offer to refund the cost of your locking wheel nut and tyre (even though tyres are a wear and tear item & you have been driving the van for 3 months at the point of the tyre having issues) But you did not respond to our phone calls & text messages offering a bank transfer for this unfair review removed. I hope your enjoying the van & if you change your mind on the refund let us know and we will be happy to credit this to your bank account.
Regards
Betterthanpartex Team
Sold my car here
Sold my car here. Very straightforward to deal with and fair price.
September 14, 2020
Unprompted review
Sold my car to betterthanpartex
Sold my car to betterthanpartex, easy simple and no messing about!!
September 13, 2020
Unprompted review
I found a mini with Betterthanpartex…
I found a mini with Betterthanpartex and received it within a few days! Great communication throughout and a very smooth experience. I would highly recommend. Shane was incredibly helpful and I really felt taken care of :) thank you so much. I love my car! - Sara
September 12, 2020
Unprompted review
Pleasure to do business with
September 6, 2020
Unprompted review
Nice place for good deals
Friendly stuff! No regrets for dealing with them!
August 28, 2020
Unprompted review
Friendly service
August 28, 2020
Unprompted review
Top class service, fantastic quality car
Top class service by the guys at Betterrhanpartex. Great communication throughout and I’m very happy with the purchase of my new smartcar - which is fantastic quality and I couldn’t find a comparable match for the price elsewhere! Thank you 🙏🏼 😊 (Sian R and Louie 🐶🐾)
August 26, 2020
Unprompted review
Excellent service
Excellent service! Absolutely in love with my new vauxhall Adam and couldn’t fault the process! 100% recommend
August 10, 2020
Unprompted review
Great service
Great service, they bought my car and paid there and then. No complaints and would recommend above we buy any car.
August 7, 2020
Unprompted review
Excellent.
Excellent sale to them. Quick turnaround. Friendly excellent staff.
August 1, 2020
Unprompted review
3 days since I bought my m4 from here &…
3 days since I bought my m4 from here & I couldn’t be happier. What a machine. Everything was so smooth & I was driving the car out the garage in 15 minutes. Thanks again
July 31, 2020
Unprompted review
Great service all round
Great service all round. Quick to answer questions.
Overall, very satisfied
July 31, 2020
Unprompted review
Great company
Great company, very honest and attentive. Shane did everything he could to make it as smooth as possible. Thanks very much.
July 31, 2020
Unprompted review
Friendly service, would recommend
Excellent friendly service, couldn’t be more helpful. I would thoroughly recommend.
July 31, 2020
Unprompted review
5* Trustworthy and always contactable
Trustworthy and always contactable. Went above and beyond to make the deal happen. Will be using again. Car is stunning and in line with market.
July 31, 2020
Unprompted review
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