BetterPerformanceLtd Reviews 

169
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Exceptional service from start to finish. Ashley & Pete were great. Made the purchase of the new car so easy. Very professional and highly recommended.

Rated 5 out of 5 stars

Bought a stunning BMW M240i today and I must say the whole experience was genuinely a delight from start to finish. I called up to enquire about the car earlier in the week and they were polit... See more

Rated 5 out of 5 stars

Pete & Paul were extremely kind, friendly and helpful throughout the whole process, we had some bumps along the way through no fault of the BP team but they made sure I was updated every step. W... See more

Rated 5 out of 5 stars

Picked up my new car today from these guys today after losing my previous one to flood damage last weekend. It was honestly a breath of fresh air after having been to many dealerships the day befor... See more

Company details

  1. Car Dealer

Written by the company

Used cars for sale in Cardiff & Glamorgan: Better Value Cars: Competitive finance deals, part exchanges welcome, call now!


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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4.9

All reviews

(169)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great selling experience

I've just sold my M2 to these guys and the experience has been excellent with a fair price paid, very good collection experience and payment cleared within a couple of minutes.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

These guys are the best! Customer service was brilliant, fast transaction process, couldn’t recommend this garage enough! The cars they had in were amazing! Love my new S3! Thanks guys xx

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I recently bought an RS6 from Paul and team, and enjoyed a first class experience. I sold my previous car so needed a replacement the same day - luckily Better Performance had the right spec and colour car and was already prepped and ready to go, and I was able to sort all the paperwork in less than an hour and drove it home.

The after sales (basically the car needed a parcel shelf which the previous owner lost) was sorted in 24 hours from my call, no quibble or fuss.

A highly recommended dealership if you're thinking of buying a high performance motor!

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

I was treated like a queen

I was treated like a queen. Ash and Pete have been so helpful, supportive, and patient with my endless questions throughout this journey. What a fantastic and unforgettable treatment I have received on the day I purchased my new car. They have been making sure that I am happy and have no issues with it. I found “Better Performance” by chance and I can’t recommend them highly enough.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Audi E-tron

Outstanding and high quality service, by far one of the best car garages I have bought from.

I was a little worried about ordering a car 250 miles away without the ease of being able to see it until it arrived. Pete was really reassuring, sent me a video and kept me fully updated. I organised a convenient delivery time for me which was hassle free and my new car was delivered, a car which I am extremely impressed with, the standard and presentation is second to none.

I would definitely come back next time and would highly recommend.

Thanks Pete for providing a faultless service, you’re a credit to the team!

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Phenomenal cars, great team, and super aftersales support

I travelled from Scotland to Wales to buy a modified Ford Ranger from the team and had a phenomenal experience. The guys met me at the airport and were patient while I checked everything over and they fixed a few minor niggles for me before I set off. Unfortunately, I then had a check engine light come on during my trip home. The guys were really supportive and were happy for me to get it repaired locally and covered the repairs, even though it was just a bit of bad luck. Great team to work with, a breathtaking selection of cars, and I’m incredibly happy with my purchase!

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say the guys at Better performance were absolutely brilliant. The process from start to finish was really relaxed and not pressured at all. They are a very professional outfit, Pete and Paul were a pleasure to deal with and would recommend them to anyone looking for that something special. The vehicles are of a very high standard and I couldn’t be happier. Cheers again, one very happy customer and will definitely return 👌

May 27, 2023
Unprompted review
Rated 5 out of 5 stars

Selling my car

Dealt with the guys to sell my car. Process was flawless. Dropped my car off and within 15 minutes my finance was settled and the remainder directly into my bank account. Price offered was very competitive. Paul and Ash were a pleasure to deal with and both are extremely knowledgeable. Would definitely deal with again whether buying or selling. Thanks again!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Not “Better”… THE BEST !!!!

What’s better than buying a car from this team… buying two! These absolute Gents are just beyond words, unparalleled customer service, nothing is ever too much trouble. I just can’t praise and recommend them enough, truly exceptional people.

They aren’t “car salesman” they are great people who create a great experience and love what they do, from the showroom to the mechanics in the workshop they are an utter joy.

The new showroom looks amazing too, great job BP, GREAT JOB!

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Top cars , top service at Better performance. If Top you are looking for a quality car

If you are looking for a quality car , that has been prepared to the highest level , Better performance are definitely top draw . The cars are immaculately presented , the guys are very friendly , honest and professional. Picked up my bmw m2 today , absolutely delighted with it . All paperwork was sorted quickly and efficiently, everything was made easy . Was given a fantastic service , warranty was extended , and even given a full tank of fuel . Will definitely be buying my cars from Better performance in the future . Would recommend these guys 100% .

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

Mitsubishi evolution 6

Purchased my Mitsubishi evolution 6 on Monday, car was in unbelievable condition for nearly a 25 year old car. They went over the whole car to ensure everything was just right before I pick it up 👌🏻 . The whole process from start to finish was first class, would highly recommend Paul and he’s team.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Impressive if I could only use one word…

Impressive if I could use one word to describe to whole process.

I picked up my new M2 Competition yesterday. After spotting an ad on Auto Trader for a price I couldn’t refuse I gave the guys a call. I primarily dealt with Paul and organised a date for me to come down to Cardiff and see the car. It was such a painless process they even set up the paperwork to give me the option to drive away the same day (which I did obviously)! Anyone looking for a performance car then make sure you give these guys a call. It’s no fuss, no pressure and such easy going experiences like this that give me faith in the car sales industry. These guys don’t mess around and sell supremely clean cars. Was great to meet some of the guys behind the scenes of it all, couldn’t ask for a nicer bunch!

If you’re looking, pick up the phone and get yourself down there!

Anyway I’m off to enjoy my M2!

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Golf GTI Clubsport

Recently purchased my Golf GTI Clubsport from the lads at better performance.
Ash, paul and the rest of the team, take a bow gentlemen, Couldn’t ask for better customer service!
Smooth transition from start to finish with absolutely no pressure, made the whole experience an absolute pleasure.

I won’t be going anywhere else again!

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

Buying my Ferrari 488…

I p/ex my Ferrari 458 to update to the 488 which was advertised on ebay by
Better Performance.
They arranged to recover my 458 from Deal in Kent to Cardiff in Wales.
The following week I traveled down to Cardiff to test drive and then buy the 488.
These guys, especially Paul + Lewis and other staff members were the most genuine car dealers I have ever had dealings with.
Paul was very trusting with the final stage payment and was also very forthcoming with communication and was more than willing to answer any questions I had.
Excellent Service all round 5 star definitely 👌

June 3, 2022
Unprompted review
Rated 5 out of 5 stars

Better Performance.. Couldn't be better if they tried!

It's rare to find a company these days that still value customer service over profit, especially in the world of used cars.
The entire process was one of the most laid back, pleasurable large spending experiences Sharon and I have ever had, at no point were we hounded or felt pressured and everything was open and honest from the get go.

The guys couldn't have done more for us, shuttling us around, tea, chocolates and even a smashing restaurant recommendation as we were staying in Cardiff for a couple of nights whilst we completed the purchase (if you're reading this Ash, we got into Pasture.. incredible!).

Even though we've bought the car, driven away and days have gone by, the service doesn't stop with Better Performance, answering all our questions as if we're still yet to buy a car.

April 10, 2022
Unprompted review

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