Hard work unfortunately, long story fir thus little box . Ok on seeing the reply and having spoken to a chap today ,I have had a little rethink . Issues : automated service to get to speak to s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
You came up with the very best price along with the lowest excess for any company. Also if you required to purchase extras they were well explained and the different levels and costs. The only issue a... See more
Company replied
Once I picked the phone up & spoke to a human it was bliss & got sorted in a flash & hopefully my paper copy is on it way as I write. BUT, had a terrible time trying to log online for my documents, to... See more
Company replied
Finally found a company who has a great reputation and an excellent price for my old VFR750, and I have also taken out the RAC European breakdown cover. So many issues with firms refusing to take old... See more
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Company details
Written by the company
We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.
Contact info
Embankment West Tower, 101 Cathedral Approach, Salford M3 7FB United Kingdom, M3 7FB, United Kingdom
- Customer.care@bewiser.co.uk
- bewiser.co.uk
4.4
Excellent
8K reviews
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Reply from Be Wiser Insurance
Thank you for your kind feedback! We're delighted to hear that you found the process quick, easy, and that you secured a good price.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Perfectly ok.
April 20, 2026
Reply from Be Wiser Insurance
Thank you for taking the time to provide a review and for rating us a 5* company.
If there’s anything else you need or any questions you have, please don’t hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Fairly straightforward
Fairly straightforward process that didn’t take a whole lot of time
April 20, 2026
Reply from Be Wiser Insurance
Thank you for your kind words. We're pleased the process was quick and simple for you. If you have any questions or need further help, feel free to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Easy to deal with
Had no issues but of information I have wrong but they sorted it for me and emailed me real informative
April 27, 2026
Reply from Be Wiser Insurance
Thank you for your kind feedback. We're glad to hear that any issues with your information were sorted out quickly. If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Don’t use them
Don’t use them. £40 cancellation fee, no reason for the charge bar they can. Yes it’s in the small print, yes I should have researched more so that’s on me. But learn from my mistake and give them a wide birth. No one likes being ripped off.
UPDATE.
Okay Chris, your message insinuates there can be something done about this. You have a letter on its way to your complaints department and Ill keep this review updated on its progress. Let's see if you really are offering something or just trying to pacify a bad review.
April 27, 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for sharing your experience. I’m really sorry to hear about the frustration caused by the non refundable service fee. We completely understand how unexpected charges can be upsetting
We would be happy to discuss this further or log a complaint. If you wish to explore either of these options, please contact our team via www.bewiser.co.uk/contact-us
Kind regards,
Chris @ BeWiser Insurance
Easy transition to be wiser from Bennets
April 22, 2026
Reply from Be Wiser Insurance
Thank you for sharing your feedback. We're delighted to hear that your transition was smooth and easy. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your positive feedback! We're delighted to hear that you found the process easy to complete and appreciated the good price.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
I would not recommend this insurance…
I would not recommend this insurance provider at all!
Having made a error on my behalf, called to correct & was treated as criminal, the customer service from your office here in England or abroad, was truly disgusting.
Went with another provider & got more for my money with a clear & well managed customer service Team.
April 18, 2026
Reply from Be Wiser Insurance
Thank you for sharing your feedback with us. I am truly sorry to hear about your recent experience and the way you were treated when you called to correct an error. This is certainly not the level of service we strive to provide at BeWiser, and I apologise for any frustration or inconvenience caused.
I have reviewed your policy and note you didn't wish to make a complaint, but we have logged feedback for you regarding your experience.
If you wish to discuss this further or log a complaint, please reach out to our team via www.bewiser.co.uk/contact-us
Kind regards,
Chris @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind words. I’m glad to hear that the lady you spoke to was friendly and helpful. If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your feedback! We're glad to hear you found our online portal straightforward and that you feel you're getting good value for money.
If you ever need any assistance or have questions about your policy, feel free to reach out.
Kind regards,
Darren @ BeWiser Insurance
Be Wiser are very competitive with…
Be Wiser are very competitive with their pricing.
The website worked well and the staff were efficient.
April 18, 2026
Reply from Be Wiser Insurance
Thank you for sharing your review. We're delighted to hear that you found their pricing competitive and that the website and staff met your expectations with efficiency.
If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Absolutely spot on 👍
April 25, 2026
Unprompted review
Reply from Be Wiser Insurance
Thanks a lot for your positive feedback! We're delighted to have provided you with a great service. If there's anything else you need, don't hesitate to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind feedback! We're delighted to hear that you found the price good and the process straightforward.
If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ BeWiser Insurance
Shop around before commiting
Quite straightforward to navigate the website.
But found it cheaper on another site after I had committed.
April 24, 2026
Reply from Be Wiser Insurance
Thank you for sharing your feedback regarding your recent experience with Be Wiser. We are glad to hear you found our website straightforward to navigate.
If you have any queries or questions, please feel free to contact us.
Kind regards,
Darren @ BeWiser Insurance
Nice and quick
April 25, 2026
Reply from Be Wiser Insurance
Thank you for your review! We're glad to hear the process was nice and quick for you. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for sharing your positive experience. We're thrilled to hear that you found excellent value for money and saved £700 on your policy—that's fantastic!
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your review! We're delighted to hear that our team made the process easy for you.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for your kind words! We're absolutely delighted to hear you had a fantastic experience with BeWiser. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Chris @ BeWiser Insurance
AVOID AT ALL COST
AVOID AT ALL COST! Unprofessional, misleading, tripled 1 missed direct debit and cancelled policy 24 hours after deducting the full balance from my account.
When I called, I was put on hold a number of times, and ended up spending an hour total just to be told to go online to get a new quote, as the policy couldn't be reinstated after cancellation, and money paid wouldn't be refunded either.
Call centre staff were hard to hear on the line due to background noise. Also, despite being told that everything was noted on the file, it in fact wasn't and I had to repeatedly explain my circumstances to different agents.
April 24, 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for taking the time to share your experience with BeWiser via Trustpilot. I am very sorry to hear about the difficulties you’ve encountered, including the issues with the missed direct debit, policy cancellation, and the challenges you faced when contacting us.
Please accept our sincerest apologies for the inconvenience caused. We strive to provide a clear and professional service, and it is disappointing that we did not meet your expectations in this instance. I understand how frustrating it must have been to be put on hold multiple times and to receive unclear information regarding your policy and payment.
If you wish to discuss this further or log a complaint, please reach out to our team via www.bewiser.co.uk/contact-us
Kind regards,
Chris @ BeWiser Insurance
Great price along with easy set up
April 24, 2026
Reply from Be Wiser Insurance
Thank you for your kind words! We're delighted to hear that you found the price great and the set-up process easy. We strive to make everything as smooth and affordable as possible for our customers. If you ever need any further assistance or have questions about your policy, please don't hesitate to reach out.
Thanks again for choosing us!
Kind regards,
Chris @ BeWiser Insurance
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