BFW Transfers Reviews 179

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and friendliness of the staff. Many people found the booking process to be simple and efficient, contributing to a smooth overall experience. Consumers frequently mention the reliability of the service, with drivers being punctual and vehicles being clean and comfortable. People appreciate the clear communication and the stress-free nature of their journeys, often noting that the drivers go above and beyond to ensure a pleasant trip.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, friendliness, and... See more

Staff

People consistently report positive experiences with the staff. Customers frequently praise the drivers for... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers highlight the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was perfect, great price, booking process, spacious and super clean minibus that fit us all in (family of 5) with lots of luggage, there was lots of room. Friendly, efficient drivers ther... See more

Rated 5 out of 5 stars

Clean comfortable taxi, arrived promptly with clear instructions where to meet at airport Great communication with friendly helpful drivers. Car seat provided for toddler which was great. Second tim... See more

Rated 5 out of 5 stars

BFW TRANSFERS were amazing !!!! the booking process is very simple, the communication all the way through was great, Both drivers were very friendly and professional, even when we had our ho... See more

Rated 5 out of 5 stars

I have used this company many times , great company respectful staff very reliable and keep you informed Drivers are brilliant cars are impeccable nothing too much trouble, very reliable never been... See more


Company details

  1. Taxi Service

Written by the company

Looking for a reliable airport transfer service in Blackpool, Fylde and Wyre? Look no further! Our local and friendly team provides top-notch airport transfers to Manchester, Liverpool, and Leeds Bradford airports. Trust us to get you to your destination safely and on time. Book your transfer today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Everything went according to plan

Everything went according to plan. Good communication. Picked up for transfers to/from Manchester Airport on time. There were 5 passengers so a 7 seater mini van was used. Comfortable ride. Good value. Have already re-booked for later in year.

February 9, 2025
Unprompted review
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Reply from BFW Transfers

Hi Susan, thank you for the review, so pleased you found the communication good and found our VW minibus to be comfortable, we look forward to taking you later in the year on your next trip.

Rated 5 out of 5 stars

Great service

Arrived at my property bang on time, great communication throughout my experience, on the ball in picking up at the airport

February 2, 2025
Unprompted review
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Reply from BFW Transfers

Hi Geoffrey, thank you for the review, so glad you found the communication to be good and our time keeping.

Rated 5 out of 5 stars

Professional & Reliable Service - Highly Recommended

I recently booked a return trip to Manchester airport, the communication from start to finish was excellent. The drivers, Chris & Moss were very professional and I have no hesitation in booking again. Well done and thank you BFW.

February 25, 2025
Unprompted review
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Reply from BFW Transfers

Hi Joni, thank you for the review, so glad the communication was good and you found the drivers so professional, we pride ourselves on both. See you again soon.

Rated 5 out of 5 stars

Great service

Great service: in time, nice car, friendly driver. Thank you!

February 16, 2025
Unprompted review
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Reply from BFW Transfers

Hi Soren, thank you for the review, glad you found our service to be so good, the drivers appreciate the feedback, we will pass it on.

Rated 4 out of 5 stars

Great service from Moss

Great service from Moss. Had to be at Manchester airport for 4am (11 January) and, Moss was spot on time for picking us up PR3 area. Spotless car and a smooth journey. Give Dave a call to book your next journey to the airport

January 11, 2025
Unprompted review
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Reply from BFW Transfers

Hi Jeffrey, thank you for taking the time to leave a review, we appreciate it. We really like to receive this feedback to learn what we can do better to improve our service.

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish !communication was great emails confirming booking , messages at every stage arrived on time on both journeys and both good drivers / helpful and pleasant .The best price for airport journeys as well .I will definitely use them again. This was my second booking with them unfortunately I had to cancel my first booking last minute as our holiday was cancelled due to illness I phoned to explain and they kindly refunded me .

December 6, 2024
Unprompted review
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Reply from BFW Transfers

Hi Marie, thank you for the review, communication is one of our great strengths, our feedback shows this, we are also very very competitive on price as you found. We also offer refunds, as you found out, for journeys not started.

Rated 5 out of 5 stars

Absloute brilliant taxi firm

Absloute brilliant taxi firm, never let us down, good customer service,
The drivers are professionals at there job, and beat everyone else in price,
Used a few times last year and will recommend to others.
Thankyou David

December 19, 2024
Unprompted review
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Reply from BFW Transfers

Hi Alpha Building, thank you for the review, you cant beat "absolutely brilliant taxi firm", but we strive to be better non the less. Great to see we beat everyone on price to, cant wait to see you again.

Rated 5 out of 5 stars

Efficient, great value, friendly. Highly recommend.

We have used BFW Transfers a couple of times now and I wouldn't use anyone else. A set and very reasonable price, great communication from the outset right up to departure and return with friendly, helpful drivers. Highly recommend.

December 10, 2024
Unprompted review
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Reply from BFW Transfers

Hi Dave, thank you for the review, nice to see you've used us a couple of times now and wouldn't use anyone else, cant ask for a better recommendation than that.

Rated 5 out of 5 stars

BFW transfers

On time , great communication throughout. Our flight was delayed 24 hours . Dave kept in contact with me and rearranged pick up .
I will definitely use BFW transfers again and would recommend this company for any one looking for a reliable and affordable transfer to the airport.

Thanks very much

January 4, 2025
Unprompted review
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Reply from BFW Transfers

Hi Stephen, thank you for the review, it was such a shame for you that your plane was delayed. You communicated with us your issues as soon as you could, this gave us time to rearrange a few things to make sure we got you home the next day, so glad we could help.

Rated 5 out of 5 stars

Very good people

Very good people, on time, get me to my destination comfortably

December 14, 2024
Unprompted review
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Reply from BFW Transfers

Hi Drrizwan, thank you for the review, so glad you found our team toi be so good and our service met your expectations, hopefully we will see you again soon.

Rated 5 out of 5 stars

Excellent service

This was an excellent service; competitively priced, arrived on time, careful driving and good chat!
We would definitely use the service again.

November 1, 2024
Unprompted review
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Reply from BFW Transfers

HI Maria, thank you for the review, so pleased you found the service excellent, time keeping to be good, pricing competitive, and best of all you would use us again, fantastic.

Rated 5 out of 5 stars

Outstanding service from this company

Outstanding service from this company. Communication via txt informing us of the time and update of the journey, what cars and who the drivers names were. This is very reassuring.
Both drivers Moss for the outward journey and Paul the return were brilliant lads , chatty , pleasant and extremely professional and helpful

November 15, 2024
Unprompted review
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Reply from BFW Transfers

Hi Angela, thank you for the review, glad you found the drivers to be "brilliant", they loved that feedback. We pride ourselves on our communication and it looks like you appreciated that.

Rated 5 out of 5 stars

Excellent service

Excellent service from booking, follow up email confirmation and reminders 25 days & the day prior to departure and prior to our return journey. Special thanks to our driver, Paul, very helpful and considerate. We will be booking with BFW Transfers in the future.

October 12, 2024
Unprompted review
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Reply from BFW Transfers

Hi Adele, thank you for the review, we passed on your review to Paul, he appreciated it. Glad you found the communication to be good and look forward to seeing you again in the future.

Rated 5 out of 5 stars

A no stress experience to airport and…

A no stress experience to airport and back.
Great communication.
Quick and great value for money.
Many thanks

October 15, 2024
Unprompted review
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Reply from BFW Transfers

Hi Steve, thank you for the review, glad we took the stress out of your travel and our communication and value for money were so good.

Rated 5 out of 5 stars

Excellent service

Used BFW for transfers between Blackpool and Manchester airport. Excellent communication throughout from both office and driver. The driver was a lovely young man who happily chatted to us but also knew when to leave us to chat between ourselves. All in all an excellent service at a reasonable price

October 8, 2024
Unprompted review
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Reply from BFW Transfers

Hi Hilary, thank you for the review, our drivers love to chat if you want to but will stay quiet if you don't, so glad you found this to be the case. Also pleased you found the communication to be good, we've spent a lot of time trying to get this right.

Rated 5 out of 5 stars

Great service and very professional

Great service and very professional. Reliable and genuine. Prompt and efficient. Everything you need when relying on taxi to get to and from airport. Used twice now and won’t go anywhere else now. Had an awful experience with another Blackpool firm last year but these guys are absolutely amazing ☺️

October 14, 2024
Unprompted review
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Reply from BFW Transfers

Hi Logan, thank you for the review, so glad you found us to be "amazing", cant beat that.

Rated 5 out of 5 stars

We would highly recommend using BFW

We would highly recommend using BFW - our driver Nitisat was friendly and very courteous. He arrived on time for both trips, the car was clean, comfortable and the journey with him was enjoyable.The customer service provided throughout was excellent.

October 19, 2024
Unprompted review
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Reply from BFW Transfers

Hi Olwen, thank you for the review, so glad you had a good experience and the customer service was excellent.

Rated 5 out of 5 stars

Great driver and on time

Great driver and on time. Polite and will definitely use again

October 27, 2024
Unprompted review
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Reply from BFW Transfers

Hi Customer 7, thanks you for the positive review, we are pleased you had a good experience and look forward to seeing you again.

Rated 5 out of 5 stars

Best taxi firm for airport runs

Best taxi firm for airport runs. Clear emails and text reminders day prior and also a locator on maps as to where the taxi is. Full and clear pick up info.
So reassured and completely took the stress out of travel.

October 15, 2024
Unprompted review
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Reply from BFW Transfers

HI Angie, thank you for the really positive review. Our job is to try and take the stress away, thats we invest so much in our communications, but we are learning all the time and feedback like this and during the journey is vital to us improving even further.

Rated 5 out of 5 stars

Reliable Airport Transfer

We used BFW Transfers to take us to Manchester Airport and bring us home after our holiday. This is an honest review.
David of BFW Transfers arrived 10 minutes before our pick up time (5.30am). We were ready and so happy he had arrived early. He was a careful and experienced driver, made us feel safe.
Upon our return, David was waiting for us to take us back home, once again, a very careful driver.
Leading up to our holiday we received notifications of our collection time and date, reassuring us that we would be taken to the airport and would not be let down. Before we even left our hotel at our resort, we received another reassuring message letting us know our drivers name and registration and that he would be waiting for us. The communication has been very reassuring and so glad we chose this company.
I would have no hesitation in recommending this company, reliable and courteous. We will use them again.

October 2, 2024
Unprompted review
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Reply from BFW Transfers

Hi Joyce, thanks you for taking the time to post this great review, we appreciate it. We try to communicate with all our passengers as we would wish to be communicated to ourselves. As long as we have your number, it's enabled for international calls and it's switched on, you will get at text for both legs of your journey and the link to vehicle tracking, in your case this all worked as we planned and so glad you found it helpful. We look forward to seeing you again.

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