Today, for us customers are very important quality/price products and delivery time. Thank you for your support! Frame for picture is beautiful, product was carefully packed and shipping was very fast... See more
Company replied
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Today, for us customers are very important quality/price products and delivery time. Thank you for your support! Frame for picture is beautiful, product was carefully packed and shipping was very fast... See more
Company replied
"I recently ordered a custom picture frame from BGA, and I was very pleased with their service. The delivery was fast and the packaging was very good. My frame, being quite fragile, was packed really... See more
Everything worked quickly but the quality of the frame is not good. The acrylic plastic, called acrylic glass on the website, is of very low quality and dulls the colors. Ours arrived scratched as w... See more
Company replied
The order was as expected, packed well, shipped and delivered fast.
Company replied
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The pictures do not match with the actual products, in many cases the product description is incomplete. The only way to know how a frame looks like is to order it. But the return policy is horrible. You need to order return labels separately at extra cost. Customer service does not respond. Order at your own risk.
"I recently ordered a custom picture frame from BGA, and I was very pleased with their service. The delivery was fast and the packaging was very good. My frame, being quite fragile, was packed really well ensuring it arrived in perfect condition. I recommend BGA for anyone looking for picture frames and reliable service."
The frame looks so good and it raf really well. So you can be sure that the picture frame will bring to you good as should be.
I ordered 10+ items. All in all, everything was nicely packed and delivery was fasr. I really can recommend ordering from bga.
Today, for us customers are very important quality/price products and delivery time. Thank you for your support! Frame for picture is beautiful, product was carefully packed and shipping was very fast and transparent tracking was very easy and helpful! ♥️

Reply from BGA.FI
The item was delivered on 15 May, much later than expected. Posti only keeps the items for one week; I was away that week starting from 15 May, so I had to ask a friend to pick the parcel up for me. Unless BGA changes the delivery system, I won’t order with them again.

Reply from BGA.FI

Reply from BGA.FI
The delivery was very fast and everything went smoothly

Reply from BGA.FI

Reply from BGA.FI

Reply from BGA.FI
Ordered some frames for my company and one of them unfortunately came broken but it was very easy to get an exchange in order. Customer service responded very quickly and was very assuring. Frames were great!
Professionally cut according to given specifications. Kudos
Packed well also.
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