Today, for us customers are very important quality/price products and delivery time. Thank you for your support! Frame for picture is beautiful, product was carefully packed and shipping was very fast... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
"I recently ordered a custom picture frame from BGA, and I was very pleased with their service. The delivery was fast and the packaging was very good. My frame, being quite fragile, was packed really... See more
Everything worked quickly but the quality of the frame is not good. The acrylic plastic, called acrylic glass on the website, is of very low quality and dulls the colors. Ours arrived scratched as w... See more
Company replied
The order was as expected, packed well, shipped and delivered fast.
Company replied
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great process from order to delivery
April 6, 2022
Great products and customer service
Always happy with BGA's products and customer service. I ordered a bunch of big frames with reflection-less glass on few separate occasions, products look as described and are great quality. Had something missing from my parcel but the customer service immediately took care of it. I am also very happy with their offering of delivery options.
April 6, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.