BG Insurance Reviews 1,831

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the process smooth and easy. Many highlight the excellent customer service, appreciating how agents patiently explain everything and provide clear information. People also value the competitive pricing and the overall efficient user experience, often noting that the company finds them great deals and saves them money. However, some customers mentioned dissatisfaction with administrative fees, perceiving them as excessive for minor policy changes. A few also felt that initial quotes were not always the best available, requiring them to seek better offers elsewhere before returning to the company for a more competitive price.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Price

Users describe positive interactions with price, often finding competitive and affordable options. Many... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as brilliant, easy, and... See more

Based on these reviews

Rated 5 out of 5 stars

I highly recommend this broker to any driving instructor. They are always ready to help, provide clear information, and consistently find great prices for me. Thanks to them, I don’t have to worry o... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience with Tom. He was polite, calm, and took the time to explain everything clearly from start to finish. He made a real effort to understand what I was looking for and h... See more

Company replied

Rated 5 out of 5 stars

Have been with other driving school insurance companies over the past 20 years. Emailed BG insurance and was contacted by Liam Coxson. I've got to say he was the most professional friendly agent I h... See more

Company replied

Rated 5 out of 5 stars

I found BG insurance very professional, polite , explained everything, the caller was helpful and polite, caller said they where going to callback at a given time and they did. Best thing they saved... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Insurance Agency

Written by the company

BG Insurance is one of the UK’s leading specialist brokers dedicated to driving instructor and driving school insurance. We focus solely on providing tailored insurance solutions for Approved Driving Instructors (ADI), Potential Driving Instructors (PDI), and driving school owners, ensuring you get the right cover for your teaching business. We compare policies from a panel of major insurers to deliver bespoke competitive pricing and comprehensive cover that meets the unique risks of tuition work, including dual-control car protection, public liability, legal expenses, business interruption and fleet solutions for multiple vehicles. Whether you’re just qualifying, renewing, adding extra cover, or insuring a driving school fleet, our expert team are on hand to guide you through options and find the policy that’s right for your needs. With years of experience and thousands of satisfied instructors, BG Insurance is trusted for specialist driving instructor insurance across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

PDI insurance

Laura arranged out my PDI insurance with ease in a professional and friendly way and answered all my questions. The quote was good too!

April 16, 2026
Unprompted review
BG Insurance logo

Reply from BG Insurance

Hi Alex,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

Had the pleasure of speaking to Laura…

Had the pleasure of speaking to Laura about a new quote. Can't fault the service on any way, really helpful and patient, taking time to go through policy details and a few different scenarios.

April 16, 2026
Unprompted review
BG Insurance logo

Reply from BG Insurance

Hi John,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

Ryan was extremely helpful with…

Ryan was extremely helpful with arranging my car insurance for my ADI. He was knowledgeable, patient, and made the whole process smooth and straightforward. He took the time to explain everything clearly and found the best option for my needs. Highly recommend his service.

April 15, 2026
Unprompted review
BG Insurance logo

Reply from BG Insurance

Hi Neri,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

Been using them for years very…

Been using them for years very competitive always quick to respond and very helpful. Staff are always polite and helpful I would recommend

April 15, 2026
Unprompted review
BG Insurance logo

Reply from BG Insurance

Hi Antony,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

That very helpful, amazing people

Absolutely amazing people doing the job very helpful thank you very much for Mr Oliver and every team I have spoke with them

April 8, 2026
BG Insurance logo

Reply from BG Insurance

Hi Abdulrahman,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

Excellent service by Adam

Excellent service by Adam. It was very quick and fantastic. Within very short time, he given me one reasonable quote. … Alam

April 14, 2026
Unprompted review
BG Insurance logo

Reply from BG Insurance

Hi Kerry,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

Good Service

Insurance was a good price and customer was spot on.

April 10, 2026
BG Insurance logo

Reply from BG Insurance

Hi Zahir,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

It was really great to deal with Ben at…

It was really great to deal with Ben at BG . He was absolutely amazing. Did his best to be absolutely there for me . Many thanks. Once again Ben u r a star

April 10, 2026
BG Insurance logo

Reply from BG Insurance

Hi Tariq,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 5 out of 5 stars

Friendly and nice customer service

Friendly and nice customer service, especially Adam who handled everything for me perfectly.

April 10, 2026
BG Insurance logo

Reply from BG Insurance

Hi Zaffar,
Thank you for the 5 star review!
Many thanks. BG Insurance

Rated 4 out of 5 stars

Good

Overall, you was okay

April 4, 2026
BG Insurance logo

Reply from BG Insurance

Hi Shamim,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 01892 501 501.
Many thanks. BG Insurance

Rated 5 out of 5 stars

Sarah

Sarah was very helpful and informative

April 9, 2026
BG Insurance logo

Reply from BG Insurance

Hi Edwards,
Thank you for the 5 star review!
Many thanks. BG Insurance

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