BIBLOO Reviews 

I've received an email on the 27th of July that the goods that i have sent back are received. Five weeks later and 3 e-mails, I have noy yet received my refund. The customer service does not respond on my e-amils.

When will i receive my refund?

I have paid for Guess purse 122€, so I expected it to be REAL. It smells and looks so fake! Scammers! Never ordering from you again!

So far so good i have orderd my shoes heard lots of good and bad but i hope ill get my new jordan ADG and change this rating to a 5 star.(you should update the website because people think its a scam witha a outdated website.

Robbers or scammers, out of date website

Ordered a bag and got DHL express and it arrived within the 2 days as promised. I was hesitant from all the bad reviews, it's seems to be the logistics of delivery that are the issue. I've had absolutely no issues, just go with DHL. This company is a legit website too. Only issue was trying to find my country when filling out the details.. lots of grammar errors i.e Eire should be Ireland.

I sent a return to the Czech Republic at a cost of £13 only for it to be returned as undeliverable. I have emailed customer service twice with no reply. I am almost £200 out of pocket

A week later and multiple emails this matter is not resolved. Every day I receive an email asking for the same information. I’m really angry I am over £200 out of pocket!

My product is lost. They can't find it, the delivery company can't find it.

Now bibloo are ignoring my messages and not giving me a refund.

Fraudulant site. AVOID AVOID AVOID

I am awaiting a parcel from Bibloo.

I was told five days ago that I should have received it, was given a tracking number which does not exist according to UPS.

I have e-mailed again to no response.

DO MOT USE THIS WEBSITE

You have to pay ro return the products and the women that talked to me on the phone wasn’t nice and didn’ give a **** to help me to put a return order.

With the summry of the purchase the customer is to informed in clear manner that the customer has to cover the costs to return the item. By law there has to be a checkbox with which the customer is informed of the fact, given the expecetd cost of return and then the customer ha to check the box. All this is missing on the page.

I hardly ever write reviews but this time I think I should. Firstly, because I often like reading them myself if I’m requiring a new product or dealing with a new website or company. Second, because BIBLOO has gotten such a bad wrap here on trust pilot which in my experience does not seem fair.
My personal experience:
BIBLOO was a completely new experience to me. I had never even heard the name. But as I was desperately looking for some Diesel jeans I unfortunately can’t find anywhere anymore, they popped up on Bibloo’s website.
I’m always a bit skeptical when it comes to new websites etc, and after reading the reviews I could find, I can’t exactly say they helped sooth my worries.
But since we are talking about my very favorite jeans, and they were on sale, I took the chance.
After finishing the purchase I immediately got a confirmation mail from them. But somehow on the receipt the country of my shipping destination was missing, so I replied to the email asking about this. Within a couple of hours I got a reply, that all was in order and they had indeed recorded it telling me the shipping company was informed about the destination county - no worries.
Within 2 1/2 days of the purchase I received the parcel (within EU) and everything was perfect, the jeans just exactly as they were described and shown on the photos. And so again I am the very happy owner of my ‘expired’ favorite Diesel jeans!
Thank you so much BIBLOO! 🤗

Hi, I bought Tommy heels on 22.1119. I canceled my order the same day and have not received the money back to this day. I sent a receipt but they say they have not received anything. 95 € 😡
Order 1993442154 [Bibloo#182440]
I want my money back!!!

I want a refund! I ordered a diesel hoodie and I have been calling them and emailing them to cancel the order and I just want my money back! 1991868771

I can confirm a earlier reaction: Think twice before you order from BIBLOO! I ordered shoes in my usual size, but they turned out to be too big. Returning it will cost me 21,50 euro, because the conditions are to send back with registered mail! If you can't offer your customers the service of free returning, you shouldn't ship to other countries!

Just order Some Tommy hilfinger shoes , i payd it
But i dont get any mail or something , you got tho do 4 steps , name adres And toen pay , ipayed and at step 4 the site crashed so i hope the order is going well ????
I registerd with my e-mail but iT doesnt work,
I payd fit fast delever but no mail back nothing
I want that shoes Tomorrow zo hopefully

Payed extra for fast shipping and my package still hasn’t arrived. Never order again.

My daugther was ordering an Micheal kors shoe at bibloo website in february 2,2019 now the problem is that the paint scuffed of the shoe and my daughter used it for just 2months and not everyday and the paint is off so i was sending an email to the customer service but sad to say the answer from customer service is
“I have checked with our warranty department and as the surface seems scraped, they most likely would not acknowledge the reclamation.” My friend was ordering Michael kors shoe by ZALANDO and has same promblem but they make an solution to solve it so beter order by Zalando much beter service

Well worth the wait. Their delivery provider GLS is crap since it took 9 working days to receive my order and the tracking information/ETA was all wrong.
Very happy with the customer service I received, the shipping issue was handled fantastically despite GLS not willing to collaborate with me or Bibloo.

I buy some shoes by bibloo.com
They say they send a mail they don’t do it.2 days later i hear nothing where my delivery is or something bad bad man ...

Napapijri jacket ordered on January 26 today February 5 still not received. 2 days for nothing to wait for package. Compensation requested. They say that at transport company to apply for. I did not buy from the transport company. Also bad customer service.
In short, do not buy here.