Bikes Online had the products I needed at a competitive price and they delivered promptly. Service was great - they contacted me to clarify address (because our new place wasn’t in AusPost database ye... See more
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I bought this helmet after reading the Bicycling.com review, and after two rides I’m really happy with it. It’s light, comfortable, and has great airflow. The fit feels secure without any pressure poi... See more
BikeOnline rocked my world with the speedy delivery, fantastic packaging, and unbeatable value for money. The bike arrived within days of ordering, beautifully packaged inside a cardboard box with str... See more
great experience from start to end. I had a sales call that helped me get the right size, wonderful guy, lots of knowledge. bike arrives incredibly quickly. Assembly took me a bit long... See more
Company details
Written by the company
Direct to Consumer Pricing - Ride More For Less! Why buy from BikesOnline? Our bikes are often 20% to 40% cheaper than comparable bikes in the market, and that is due to our direct to consumer business model. We source high-quality bikes from the manufacturer, cut out the middlemen and pass on the savings to you - where they belong. Add to that our fast delivery and local support, you can rest assured knowing you are getting the best deal on your new bike.
Contact info
13/25 Frenchs Forest Road E, 2086, Frenchs Forest, Australia
- 02 8599 2209
- https://www.bikesonline.com.au/contact-us/
- bicyclesonline.com.au
4.7
Excellent
261 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 month
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Great MTB for Beginner/Advanced Riders
Bike came as advertisied in emaculate condition.
Packaging was over the top,crazy but this ensured the bike came in perfect condition.
Build quality was great with quality components.
Instructions wern't the best and Youtube videos are generic and need some work.
Taken bike out several times now and extremely comfortable and capable MTB and absolutely love it.
June 23, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the great review! We’re glad to hear your bike arrived in perfect condition and that you’re loving how it rides. It’s awesome to know it’s been performing well out on the trails.
We appreciate the feedback on the setup videos too, and we’re continuing to improve them to make assembly even easier.
When you’re ready for your next whip or some fresh gear, book a quick call with Brad and his team. They’ll help you find the perfect match for your riding style.
Enjoy every ride and stay safe out there! 🚴♂️
Marin Alpine Trail XR
I had a great experience buying a new bike. Quick delivery (courier company was disappointing but hey, aren’t they all). Really easy process to purchase. Bike was in great condition and packaged well. Amazing value for money. Highly recommend buying from Bicycles Online.
June 22, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the great review! We’re glad your Marin Alpine Trail XR arrived in top condition and that the whole buying process was easy. It’s great to hear you’re happy with the value too.
If you’re ever after a new whip or want help choosing your next ride, book a quick call with Brad and his team. They’ll make sure you find the perfect fit.
Enjoy the trails and thanks for recommending us! 🚴♂️
Worth the wait
I bit the bullet and got the carbon 2 and boy oh boy, it is a fun bike, even with the burley 38 and assegai dd on the rear this is a playful bike, short chainstays are to thanks for that, with modern geo it’s got it where it counts, slack head angle and steep seat angle, nice and poppy but almost changes into an enduro sled when you step it up a notch. I do love the fork, it does take a little time to set up but the instructions are very clear, from then on you can just tweak it to your liking.
I have two downers, first, the weight, on nice easygoing climbs it’s great fun and on little pinch tech climbs it has all the grip you could imagine but slogging it out on long fire roads is pretty hard going. Also a 180mm rear rotor is just too underpowered for an all-mountain/enduro bike.
The more I ride this bike the more I enjoy it. I would seriously recommend this bike to anyone who loves to ride a wide variety of trails, you could probably get a longer bike if you were racing but where’s the fun in that?
May 22, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the detailed review! We’re glad to hear your bike arrived safely, was easy to set up, and has been riding beautifully. It sounds like you’ve really found a solid all-round performer.
We appreciate the feedback on packaging and setup videos, every insight helps us keep improving.
When you’re ready for your next whip or want help choosing an upgrade, book a quick call with Brad and his team. They’ll help you find the perfect setup for your next adventure.
Enjoy the trails and happy riding! 🚴♂️
Nice 8 speed chains
I did some research and these got great reviews.
I ended up buying 3 to take advantage of the free shipping.
They arrived in a reasonable time.
I have not yet fitted them, so can not report on how they perform.
But they look great and come with a missing link.
May 21, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the review! Sounds like you did your homework before choosing those 8-speed chains. Glad to hear they arrived on time and you’re happy with the quality so far. The missing link always makes life a bit easier.
When you’re ready to fit them or add more gear to your toolkit, check out our Parts & Accessories. We’ve added heaps of new options to make bike maintenance simple and affordable.
Enjoy the rides and thanks for choosing BikesOnline! 🚴♂️
Good customer service
Good customer service, delivered on time, great bike purchased for good price
May 20, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Easy ordering
Very happy with the ease of ordering bicycle lights online. Great prices. Prompt delivery. Well packaged. Highly recommend:)
May 17, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Thanks for the experience with your…
Thanks for the experience with your online service and receiving my goods, I have no problem with using your company again.
May 17, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
My Cell bike faulty battery warranty claim
My Cell bike stopped working while under warranty. After contacting Bicyclesonline they identified a faulty battery. This was exchanged at no cost to myself via Aust/Post.
Good service and very happy my Cell bike is working better than ever.
April 23, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the great feedback! We’re really glad the team could identify the issue and get your Cell bike back up and running quickly. It’s always satisfying to hear a smooth warranty process ended with a happy rider.
If you’re ever looking to upgrade or explore new models, we’ve got a new eBike brand called Aventon. You can believe the hype, they’re awesome. Brad and his team are always happy to help you find the perfect fit.
Enjoy the rides and thanks again for your kind words! ⚡🚴♂️
Excellent
I've had other wall mounts previously that were a nightmare to install. This one was so straight forward, and the bikes look great up on the wall out of the way. Postage was prompt, I'm very happy with my purchase.
April 21, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the great review! We’re glad to hear the wall mount was easy to install and looks great in place. It’s always satisfying when setup goes smoothly and the bikes are neatly stored away.
If you’re ever after more storage solutions or gear upgrades, check out our Parts & Accessories. We’ve got plenty of handy options to keep your setup organised and your rides ready to roll.
Enjoy the extra space and happy riding! 🚴♂️
Great service and Entity Expert Dual Locking Grips - 137mm delivery
Great service and fast delivery. Will be using the company again in the future.
April 21, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
the tube I received are very good
April 20, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Great place to purchase any parts
Great place to purchase any parts ! Really fast delivery
April 19, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Xtrada 5
Bike is great had a problem with the shift cable to start with but was helped by the customer service team and it was sorted very quickly. Highly recommend bicycles online to anyone
March 18, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the great review! We’re glad to hear you’re enjoying your Xtrada 5 and that our customer service team could get the shift cable sorted quickly. It’s great to know everything’s running smoothly now.
When you’re ready to add some new gear or upgrades, check out our Parts & Accessories. And if you’re ever after a new bike, Brad and his team are always happy to help you find the perfect fit.
Enjoy the rides and thanks for recommending us! 🚴♂️
Quick delivery and helpful staff
Quick delivery and helpful staff. Website is laid out well and easy to navigate. Only issue - instructions for marin san quentin 3 were very generic, would prefer individual instructions for the bike I purchased. Would purchase from them again!
March 15, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the review! We’re glad to hear your Marin San Quentin 3 arrived quickly and that our team was helpful throughout the process. We appreciate your feedback on the setup instructions, we’re always looking to make these more specific for each model.
When you’re ready for your next bike, book a quick call with Brad and his team. They’ll help you find the perfect fit for your next ride.
Thanks again for choosing BikesOnline and happy riding
Money Well Spent
So far Loving it.
Little guy loving coming with me for a bike ride, plenty of room for him.
Easy to Attach to my bike and Good value for Money.
Perfect basic Bike Trailer, couldn't ask a better experience dealing with Bicycles Online.
Very quick delivery to Western Australia which was a bonus
March 15, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the feedback! We’re glad your Marin San Quentin 3 arrived quickly and that our team was helpful throughout the process. We appreciate the note on the assembly instructions too; that’s really useful, and we’re working to make our setup guides more specific for each model.
When you’re ready for an upgrade or new gear, check out our Parts & Accessories. Or if you’re after your next bike, Brad and his team are always happy to help you find the right one.
Enjoy the rides and thanks again for choosing BikesOnline! 🚴♂️
Good delivery.
Pretty fast delivery in the middle of the pandemic.
Thanks fellas.
February 19, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
2021 Polygon Siskiu N9 - Excellent
This bike is fully sick & the online photo’s do not do justice to the quality of this bike.
First of all the bike is very quiet and rides nice and smooth - this could be because I came from riding a hardtail but compared to other full suspension I have rode, the N9 is smooth. Another thing about this bike is how well it climbs even though it isn’t the lightest bike out there the rear shock having a half or full locked position helps nicely.
The bike came with a couple of very welcome surprises arriving out of the box with the 2021 fox fork compared to the 2020 as shown in the images, and fitted with 2.6 tyres for the 29” unlike the 2.3 tyres that was in the specifications online.
There are only a few small suggestion that would improve this otherwise spot on bike, I have the large frame and a option of the 150mm dropper from the medium frame instead of 170mm dropper post length would be a better fit for me (180cm), but the dropper is good bit of kit & works fine. Another thing I would have liked was a hardened downtube / BB protector as there was no protection there from the factory, after searching online I have found an aftermarket protector.
Overall the bike is excellent value for money with quality components & build and I highly recommend this bike for someone who is willing to step up their riding skills on the trails. The shipping for the bike was super-fast and pain free with the bike coming only 3 business days after the order was placed. The bike was nicely packaged and easy to assemble
Thanks guys you have an extremely happy customer.
February 18, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the incredible review! We’re thrilled to hear how much you’re enjoying your Polygon Siskiu N9 and that it’s performing so well on the trails. Sounds like it’s been a smooth transition from your hardtail, and great to know the upgraded fork and wider tyres were a pleasant surprise.
We appreciate your feedback on the dropper and frame protection too: those insights help us keep improving.
When you’re ready to add some protection gear or upgrades, check out our Parts & Accessories. And if you’re ever thinking about your next bike, Brad and his team are always happy to help you find the perfect match.
Enjoy the trails and ride safe! 🚴♂️
Polygon D5
Overall this bike is great for beginners and veterans alike. With great construction and packaging, it was easy to follow the instructions to compete my new bike. Excellent mountain bike.
February 18, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Affordable and fantastic
Bike is easy to put together, which was my main concern, but the pre-build the guys do is excellent.
As for the bike, it’s light, comfortable and such a smooth ride.
February 18, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the great review! We’re really glad to hear your bike was easy to set up and that the pre-build met your expectations. It’s awesome to know you’re enjoying how light, comfortable, and smooth it rides.
When you’re ready for some fresh gear or your next upgrade, check out our Parts & Accessories. Or if you’re thinking about another bike, Brad and his team are always happy to help you find the perfect fit.
Enjoy every ride and thanks again for choosing BikesOnline! 🚴♂️
Bicycle's online are a fantastics place…
Bicycle's online are a fantastics place to purchase a bike from the entire process is easy with updates to shipping along the way ,fantastic to deal with and great products to boot
February 15, 2021
Unprompted review
Reply from BikesOnline.com.au
Thanks for the great feedback! We’re glad to hear you had such an easy experience from purchase to delivery and that you’re happy with your new bike. That’s exactly the experience we aim to deliver every time.
When you’re ready for an upgrade or some fresh gear, check out our Parts & Accessories. Or if you’re thinking about a new bike, Brad and his team are always happy to help you find the right match.
Enjoy the rides and thanks for choosing BikesOnline! 🚴♂️
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