I ordered an ultimate craft lager gift box a few days ago for a gift to my brother and it's arrived today, and none of the products match the description. Unless I'm being stupid, nowhere on... See more
Company replied
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I ordered an ultimate craft lager gift box a few days ago for a gift to my brother and it's arrived today, and none of the products match the description. Unless I'm being stupid, nowhere on... See more
Company replied
To play the "next day delivery" safe, I ordered a craft beer gift for my brother's birthday, 2 days in advance. It's now two days past his birthday and he's still awaiting his gift. Bier Company blame... See more
Company replied
The delivery service messed up my delivery and sent it to another place entirely. I got on to customer services and they were brilliant!!! They even arranged to send another beer advent out. Supe... See more
Company replied
Finding it impossible to cancel my subscription. I've submitted online forms, written emails, spent time on hold before being cut off, requested call backs and left voicemails. Surely this can't be... See more
Company replied
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Ordered a beer gift box as a present. Great product which arrived on time and was very well received! I will definitely use this company again.

Reply from Bier Company
No problems with subscription. I've never had any problems with subscription.

Reply from Bier Company
I ordered an ultimate craft lager gift box a few days ago for a gift to my brother and it's arrived today, and none of the products match the description.
Unless I'm being stupid, nowhere on the listing for the item does it say items subject to availability or subject to change.
Just a smidge misleading and disappointing, mainly that all three snacks are the same. If I was after specific lagers advertised, I wouldn't have received those either.
Wish I'd have read reviews sooner.

Reply from Bier Company
The delivery never arrived and Bier Company have ignored my emails raising the issue. Not particularly impressed.

Reply from Bier Company
I've edited my review because Bier Company read it, reached out to me & rectified the issue. My entire order (plus a bit more) has now been recieved. Thank you for resolving this.

Reply from Bier Company
Ordered an IPA gift set. Was meant to come in presentation box. However when it arrived it was in a brown box and lots of duplicates. Eventually I had a response to email, promising a full refund. However a few days later another delivery showed up and no sign of promised refund. I responded to email however have since not had a response. I wish I had read the reviews before ordering as I would have avoided.

Reply from Bier Company
Have removed myself from mailing list and seem to keep getting emails. Also bought beer and it never arrived. Think this company just changes its name and pops back up each Christmas. Unscrupulous and dishonest in my opinion, have reported to Trading Standards

Reply from Bier Company
Ordered for Father's Day. Reading reviews I suppose I'm lucky that something arrived in time for Father's Day, but only after chasing and it still took 5 days for "next day delivery "!
Once opened I realised the gift box was missing, lots of the beers were duplicates, socks weren't the style ordered, and the 3 beer snacks were identical rather than 3 different types. After emailing customer services they have basically said "tough, it's in the t&cs that we can sub items". It's hardly the same present with so many subs! And apparently the t&cs say it's "unlikely ". And I'm still waiting for the promised refund of the delivery cost...
This is just a case of pure greed - taking too many orders and not being able to honour them.
I would have used them for other gifts, and possibly a subscription, but would never use them again. AVOID!!

Reply from Bier Company
Totally useless.
Ordered a Father’s Day gift. Guaranteed Father’s Day delivery. No communication at all but failed to deliver until 3 days into the following week.
Responses from customer service refusing any recourse and refusing to cancel order in advance of delivery. Avoid.

Reply from Bier Company
Great product, fast delivery.
Definitely will order from you again.
Cheers 🍻

Reply from Bier Company
The product that was delivered a Father’s Day gift was brilliant value for money and I’m told all the beers and snacks were delicious. Will definitely order from here again. Ordered on the Thursday night and delivered Saturday.

Reply from Bier Company
Got this for our son-in-law and he seemed to of liked it very much. It was a great Father's Day gift.

Reply from Bier Company
Great service, easy to order and delivered quickly ! What’s not to like !

Reply from Bier Company
Good selection of beers. Delivered in time for my son's birthday.Happy with purchase.

Reply from Bier Company
Having been buying their products for several years for many occasions. Love love love

Reply from Bier Company
Great, quick delivery. Amazing quality and a very good early offer price.

Reply from Bier Company
Great experience with this company. I had originally made an error in my address and the team rectified it on the spot. Very efficient and refreshing to be able to speak directly to someone at the company who can help!

Reply from Bier Company
Doing great u would believe can be an amazing gift to a person special. Perfect gift. Well presentation well idea.

Reply from Bier Company
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