Poor customer service, and water and soft drinks on board are sold at extremely expensive prices in US Dollars, around 14 times the consumer prices. I gave it 2 stars just for the tour. The bad cust... See more
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1) Boat trip was only 1/3 of the route shown on the map. 2) Audio guide kept dropping out requiring constant attention. 3) Audio was not synced correcty with the actual sights. Expensive and not wo... See more
The Bus Tour gives you a good first view of the City, without that Trouble searching for parking lots. It is a hop on-hop off trip, and has two routes on offer. Unfortuanately the Stop-Signs weren't c... See more
The buses only run every hour and the for only 5-6 hours a day. Its only good to just sit on the tour and go around the whole tour once but if you plan on getting off and taking the next bus you lose... See more
Company details
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Enjoy the Perfect Introduction to Istanbul Discover Istanbul's intercontinental charm with Big Bus Tours. Our open-top sightseeing tour buses explore the city over two routes, introducing you to its most iconic sights and landmarks. You're free to hop on and hop off the bus as much as you like, with 15+ stops conveniently located close to must-see sights like Hagia Sophia, the Blue Mosque, Topkapi Palace and the Basilica Cistern.
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Big Bus Brilliance
I have used this service in other cities and will do so again in future. The standards of service are good in Istanbul and everywhere else.
Good to travel Sightseeing-Points of Istanbul without searchig parking lots
The Bus Tour gives you a good first view of the City, without that Trouble searching for parking lots. It is a hop on-hop off trip, and has two routes on offer. Unfortuanately the Stop-Signs weren't clear on the map you get or big enough to find on streets, so we had to walk always a bit and ask to find the right Bus-Stop. You get the informations on board about the City in different languages, which is quite nice. Unfortuanateley sometimes the informations stop in the middle of a sentence and start again from begin. It would be also nice, if the Bus-Driver are able to understand english or somebody of the Big-Bus-Team is also onboard to translate in english.
Worst experience with Big Bus Tours
I have taken the blue route of the tour, the bus stopped at the dolphinatrium which is a nice but expensive place, after we finished we waited again at the same stop location, and the next bus came but didn't stop at this stop, although he saw that we are waiting for him,
and because the place is very far, the taxis refused to take us back to the hotel, we ended up using uber service, but very frustrated with bigbustours, we wish if we could take our money back !!!

Reply from Big Bus Tours Istanbul
Good choice!
We booked online from South Africa and it was a good choice! On arrival, however, we noticed that the price on the day was cheaper.
I experienced very friendly staff all over the city, clearly visible and always ready to assist.
I will definitely recommend Big Bus Tours Istanbul!
Great way to get acquainted with the city
Actually, we did not do much of hopping on and off, but it was great to circulate through the route and have a good introduction to Istanbul.
Very good way to visit Istanbul
Most evident improvement: same route also in the other direction. This may be difficult to realize, and cause an uneven distribution of passengers.
The tours were acceptable. But the traffic not at all.
Since Istanbul traffic is very complicated, especially along the central parts of Red and Blue Lines of Big Bus tours - at moments the traffic was halted, at other times merely inching along - I would propose at those moments to include some more information about Turkey's history, culture and social activities (education, health care service, etc.), and maybe about religion holy days (why not?). As a result of such high-density traffic it would be better to exclude the Asia part of Blue Line. Perhaps there are more interesting places to see but it is really impossible.
Nevertheless, I recommend this company and both Lines' tours to anyone. This will be enormous adventure and have to be seen! Even the traffic... or despite it.
Very detailed tour
Would recommend this service in Istanbul, the staff were very polite and helpful and covered most of the area. The time between each bus was reasonable so didn't have to wait too long for the next bus to arrive.
Nice tour, bad traffic
The bus is good. Maybe having more facts and not as much music in between places would be nice. Traffic in Istanbul is really bad, making yhe bus tour sometimes too long
Just book a tour instead
We prefer staying inside as it was very hot that day. Their aircon is really really bad. It feels like a heater inside the bus. We could not catch a bus on the opposite direction as there are no signs to where we can catch a bus even on the map provided. No water provided unlike the ones in Dubai.

Reply from Big Bus Tours Istanbul
Unfortunate experience!!
Took the tour from the port on 2nd September. We had to change buses in the square. It was a very hot day and the tour took 3 hours instead of 2 hours due to volume of traffic.We noticed that some of the buses had canopy's on the top deck to shade the passengers, but there was not one on ours. Although we started the tour at 9am, by11am it had become very hot & by midday scorching.
The commentary was useless. My friend's was very loud and would not turn down, mine did not work at all so we had no idea which buildings were which
Obviously traffic volumes cannot be helped, but we do feel that the other issues should could have been avoided with proper maintenance and attention. Altogether a very disappointing experience.

Reply from Big Bus Tours Istanbul
Great tour!
This tour was amazing, but the headphone connections on the bus need to be maintained. Many times the audio would cut out or you would have to jiggle the plug to hear anything at all.
Enjoyed really well
Having a big bus tour is always fun. In Istanbul it covers most of the tourist attractions. We enjoyed it also because the weather on that day turned out to be lovely. In a hot summer day of August, it was pleasant to have clouds and cold breeze with mild rain shower as well.
A great way to get around!
Friendly staff, brilliant service and the bus ride over the bridge linking Europe and Asia was a real highlight.
i booked online and it was really easy.
In future, I'll always check put if there's a Big Bus in any city I visit!
Fantastic!
We took the bus at Taksim, and the tour is so nice that you only should like to complete it, without going out anywhere. Was fine and nice!
A way to see everything!
I loved the opportunity to see many things in a short period of time. I was only in Istanbul for 24 hrs so this allowed me to catch many sites. The bus was clean and accessible. My only wish is that it ran later into the evening. I would recommend the "Big Bus Tour"
Great Excursion
This excursion is great for everyone who wants to see a lot in a short time. There two tours (red and blue) which totally take 3,5 hours. We bought the tickets over the internet and it was no problem to exchange the voucher directly at the bus.
Great experience!
Would reccomend to anyone visiting Istanbul! In fact, it is the best way to get to know the city!!
Great
Great experience to have the big bus tour as a tourist where you can be taken to and dropped off an on at the most visited locations in Istanbul..p
Amazing Istanbul
It was a great journey! Everything was great! Fall in love with this city! Special thanks to Mr.Cafar,he helped us a lot and to all bigbus tours team! With best regards from Azerbaijan!
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