Big Fish Clothing Reviews 

3,168
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

2 Tshirts same brand same size - measured 3 inches different Pack of 3 Underwear items all different sizes - Customer service horrendous. Sent images - This was rejected - told to send back if not ac... See more

Rated 5 out of 5 stars

I love Big Fish…my husband loves the cloths. Quality is excellent, sizing is good. Shops these days rarely do large sizes. I’ve bought many many items never been disappointed. Any problems are quickly... See more

Rated 5 out of 5 stars

Good quality easy and clear ordering system and the items arrived at the correct sizes ordered which not all companies seem to think is important .You were lucky on the second shipment as although bey... See more

Rated 5 out of 5 stars

I am delighted with the joggers I bought from Big Fish, it is truly refreshing to actually find something that fits me perfectly. Every other pair of joggers I've bought over the last year or so have... See more

Company details

  1. Men's Clothing Store

Written by the company

Big Fish Clothing was formed in 2004 by finding a niche market of clothing for the larger man. The idea was not just to sell larger sizes but a range of fashion orientated products for the more fashion conscious male and above all have the ability to provide top quality brands.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(3,168)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

yuyy

Good quality easy and clear ordering system and the items arrived at the correct sizes ordered which not all companies seem to think is important .You were lucky on the second shipment as although beyond your control your courier went walkabout for two days before deeing it nessesary to deliver .need to ensure your couriers are.tottaly professional at all tes as the buck stops with you.

April 6, 2023
Rated 5 out of 5 stars

Needed PJ's swiftly

Found what we were looking for in the right size and ordered online. Delivery was swifter than expected and the product was perfect.

April 10, 2023
Rated 3 out of 5 stars

Service was good - jeans awful

Service was good. However an awful of jeans. Definitely long enough in the leg but no extra length in the seat. Will be sending them back. Sadly disappointed.

March 20, 2023
Rated 1 out of 5 stars

Difficult to review - as item not received

Asking for feedback before item has been received.

Order placed 15th March, still not received 23rd March.

Also "forcing" me to install an app on my phone to track the order - and then the app just says it can't find the tracking number.

If I don't received items by the end of this week I will be asking for a refund.

March 23, 2023
Big Fish Clothing logo

Reply from Big Fish Clothing

Thank you for taking the time to leave your review.

Sincere apologies for the delay with your order.

We have currently been relocating, so there was unfortunately a delay with dispatch, you may have missed this information which was posted on our homepage.
In regards to tracking the order was sent via Royal Mail where you should have received text and email notification..this may have gone to your spam.
Once again please accept our sincere apologies for any inconvenience that this may have caused.

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