Big K Products Reviews 

Excellent service and delivery. I wasn’t in a rush for the product but it still arrived the next day. The charcoal I bought is packaged together on the site so make sure that you order the correct weight. Refreshing to see that the price hasn’t gone up since the last order 28 months ago 👍🏿

Only place I get my BBQ coal from, rapid next day delivery!

Fantastic communication, fast delivery, excellent product!!

Easily managed the heat for a 9.5 hour cook on a 4.5kg shoulder of pork using Big K- Au Natural Lumpwood Charcoal Briquette and
Big K- Chilla-Grilla Restaurant Grade Lumpwood Charcoal

Regularly order this product

Big K have consistently great charcoal products. It's no wonder all the restaurants use them and delivery was spot-on too. Price is always competitive. Can't fault them. Been using them ten years or so.

Great selection of quality charcoal available for a wide range of cooks. I do think it would be good to have a more specific time or variable options in regards to delivery.

Very good prices very quick delivery and if you spend over £40 it’s free

Easy ordering process.
Prompt free delivery.
Excellent product, the restaurant grade dura charcoal is perfect for our barbecue. The charcoal is good hardwood charcoal and the large lumps burn well, gets hot and cooks well.

Quick service good product

Good quality, large chunks, charcoal.

The Dura is perfect for low and slow cooking over 8 hours or more.

Last purchase let down by the couriers who were several days late not that it mattered.

Excellent premium product - good quality charcoal. Website efficient for ordering. I am a retail ( not wholesale) & the pricing is half that of the supermarkets for the same product so excellent value especially when multi buy offers are on. Customer service excellent - spoke to a human ( hurray!) who resolved a courier delivery problem ( not Big K) swiftly with excellent communication & did what was promised. I am a repeat purchaser & would use no one else. Highly recommend for both product and service.

Ordered directly with Big K. Charcoal arrived next day as ordered. Quality of product is excellent. What’s not to like. Also cheaper than Amazon and eBay. Will definitely use them again.

I have never been disappointed with the log fire supplies I have purchased from Big K.
Thank you Big K

Brilliant place to get charcoal. Been shopping here for a while and really pleased with everything. Great selection and really good to cook on. Quick delivery too. Highly recommended.

Great product! Great delivery experience! Easy to do business with.

Needed to buy a bulk load of charcoal ready for summer. There is a great variety of charcoal for both home and professional so I opted to mix a bit of both. The Kachi stock charcoal is an excellent product even for home use and provided a long and constant temperature on an offset smokers bbq. Altogether that and the cocoshell and lumpwood charcoal was great value for money. Delivery was quick and efficient too.

My order was delivered on time.
The driver is one of the best ever to deliver at home he neatly store all the items in the shed even before I reach the door.
I was having a bad cancer day so was grateful for his help and something very important he wore a pleasant face

Fast delivery, quality products

Have been using Big K fuel for some years and discovered the transformation of a clean burn fuel. It improves the taste of your food immensely. I can actually now tell when other neighbours are burning supermarket charcoal as you get the hint of paraffin or other burning compositions to make their coal light up better. It will not endure the Big K burn of 3 hours though and I can load my BBQ for smoking and not add anymore coal for a 8 hr smoke.
After every BBQ I always have plenty of unburnt coals that go straight back into my chimney starter for the next burn that makes it highly efficient.
Prices have crept up recently and this years first delivery were not in the damp proof bags like last year; which I thought was a big plus.
Ordering and delivery is as sharp as ever and time will tell if this years product is as good as previous years.

Really good charcoal and bundle was great value