Bigmoto Reviews 968

Simple finance application with a fast response. Ellis was able to explain everything and found a good finance deal for me. Additional extras explained but no pressure to accept what I didn't need. I'd be happy to go through this process again with Bigmoto. Thanks for your help Ellis.

Once everything sorted my end big moto came following day. I was quite surprised how respectful and efficient they were and didn’t try n barter or knock me down, they paid what they said they would. Payment was in my account pretty much asap and they sorted the v5 transfer immediately. Very happy and would recommend. Would also like to mention the guy who collected the bike was very efficient and professional

No I'm disgusted and I am looking to leave a shock8ng review plus photos customers need to he aware of your dangerous cowboy conditions that you hide blame c7stomer knowing full well you have put my life at risk

Shame I can't leave pictures on here

BUYER BE AWARE CHECK WHEELS TO SAVE YOUR LIFE

You had the back wheel off 3 times due to the brake disc also if you had done your pre check sales release correctly beggars belief how it was not pi ked up just shows how irresponsible you mechanics are
It will be when someone is either Dead or seriously injured as a result in in competency just for a sale
I am and have now forwarded my findings and your responses
To
1.HSE
2DVSA
3 The Ombudsman

It does not go well with blocking my review

All being said I will up load my review on all Motor cycle websites to make sure no buyers are injured or fatally injured due to your safety incompetence and ignorance of Vital Saftey checks and requirements required un the road trafficking act 1988 and Trade Descriptions act of 1976
Mr Brookes

A very straightforward process from the quote online, which was 20% above the next best bid. Collection and payment all very easy, with no last minute chipping on price.
Would highly recommend.

Very professional,all went smooth.The agent who visited today well mannered and polite, highly recommended.
Would definitely use again.
Thanks very much....Kevin

Just bought a motorbike from big moto, had the lovely Amy from the Great Yarmouth branch help me with everything I needed. Couldn’t fault her! She was helpful friendly and wasn’t at all pushy or trying to force a sale. I couldn’t recommend these guys enough. I will be returning for services and mot’s without a doubt.

I had my heart set on a certain bike and found a problem with my p/x which was not of my doing, any way thanks to a certain young lady ( Katie bayliss) who helped me get around the problem I had and know looking forward to my next purchase she went above and beyond for someone she had never meet and the service was overwhelming fantastic I would easy recommend bigmoto for anyone looking to buy or sell

Found bigmoto at Great Yarmouth good to deal with. Amy very helpful. Had a couple of minor points with my new bike but was resolved very quickly. Very competitive price & good customer service. Would certainly recommend them.

Terrible company that is not professional at all, they dont have a clue how to run a business. They advertise bikes that aren't even ready for sale. I waited 6 weeks to be told the bike still has issues which their in-house macanics have no clue how to repair.

Be carful what you purchase from this company, their stock is full of faults. Worst company and customer service i have ever came across.

Everything was very seamless and straight forward. Managed to buy my bike with ease thanks to Clare who was really professional and friendly throughout the whole process.

Good web interface and a fair offer considering it’s a trade sale.
Great communication to arrange pick up.
Straight forward pick up inspection and because everything matched the description the offer was honoured with no annoying haggling.
I would highly recommend for a quick and easy sale.

Call was quick easy and very understandable, Clare got me sorted with no problems at all

Smooth and straight forward, fill in description and photos, offered a realistic price, guy who collected it was a great guy, let me know his arrival time as was bang on time, hassle free, would definitely use them again, paid what they quoted, top service, money went into my bank before they left, 5 star hassle free

Great customer service. Ellis is very helpful and knowledgeable in regard to the bikes and the finance side of things. Highly recommend Bigmoto I would deffinitely buy from them again! Thank you!!

friendly and professional throughout the whole phone call,was able to sort out any issues or questions over the phone- highly recommended (LEXMOTO LXR 125) 2021
(15/07/26)

10/10 support was very helpful in trying to get me a bed

very helpful
thanks for the patience and advice

Great experience especially considering poor ones in the past with other ‘buy any bike’ services. The price was very fair and the process was easy enough, the process took about 20 mins and was paid straight away. Was worried about being knocked down by large amounts as I have in the past with other companies for ridiculous things despite providing an accurate description online. Big Moto didn’t, they paid me what I was quoted, so be truthful when describing your bike and you’ll get the price offered with them. Would use Big Moto again. Recommend if you want an easy sale, better price than dealers and without the messing of selling private.

Fast and professional service. The staff I spoke to were friendly and helpful. So much easier selling a bike to them rather than fielding time wasters if I’d been selling privately. I’d highly recommend Big Moto and will be using them again.

Sold my Honda Africa Twin. Overall experience was good, fair price but when they arrived to pick it up dropped the offer because of scuffs on the black plastic hand guard and 3mm of tread on the back tyre. “We will have to replace them before we sell it” lo and behold, they sold it without replacing them. Very disingenuous.