Big Pop Store Reviews 103

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought two exclusive Funko Pops from here. Arrived damaged due to poor packaging or were damaged prior. It has now been nearly a year and they haven't replied to any of my emails, even with as much... See more

Rated 5 out of 5 stars

Had a Blizzard exclusive pop vinyl figure at sensible price, so daughter very pleased as she thought she would be paying a lot higher price for it. It also came with a protective case, so a welcome bo... See more

Rated 5 out of 5 stars

Bought an 8/10 condition pop and it was better condition than expected. The box was slightly dented that was all. Fantastic value for money seeing as the same item was going on eBay for a lot more as... See more

Rated 5 out of 5 stars

Great shopping experience, no issues at all. Got an exclusive pop vinyl I'd been looking for, for a good price. Shipping was fast and my pop arrived in perfect condition. I will definitely be shopping... See more

Company details

  1. Game Store

Information provided by various external sources

A world of Funko Pop Vinyl awaits you at the BigPopStore.co.uk - Amazing exclusives and harder to find grails. We specialise in limited edition and Chase exclusives which are only a click away at the BigPopStore.co.uk - why not also check out our selec...


Contact info

4.0

Great

TrustScore 4 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Extremely happy with the service of Big Pop Store. The 20% discount meant I got my figure at a great price and it was shipped promptly and safely. I recommend Big Pop Store to all

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Great Seller

Great Seller, would recommend :) Quick delivery and item was well packaged - Overall great service

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

Happy customer

I am super happy with the Iron Fist pop I ordered. Delivered exactly when they said and the packaging was amazing, which is important to an in box collector like me. Can’t fault the service and I’ll definitely be back if I need anything else.

July 8, 2019
Unprompted review
Rated 2 out of 5 stars

No customer service

4 items purchased, 1 incorrect. Emailed 2 times and have no response. No contact number available to call.generally just bad customer service .

July 6, 2019
Unprompted review
Rated 5 out of 5 stars

Easy site to Use

Easy site to Use, I found some good funko pops at a good price I ordered them and they come fast and boxed really well, I will be ordering again

May 21, 2019
Unprompted review
Rated 3 out of 5 stars

Poor contact

Entered a lucky dip for a Pop figure. On the page it stated that UK shipping was included in the £13.99 price - I have screenshots! However when contacting Big Pop Store no one EVER got back to me about this to considering refunding my shipping cost of £5. Trying to contact them on social media was useless too as they barely responded to me or anyone else claiming for their shipping price back and is NO availability to message them directly. Contacting this company is not easy!!

April 27, 2019
Unprompted review
Rated 1 out of 5 stars

I bought a Funko Pop

I bought a Funko Pop - used - to replace one I had broken from my partner collection.
It is a rare one, so I paid 15 pounds, no box etc.
However the package was not wel done, and there almost any plastic protecting the Pop. I received it at my place BROKEN. So, no good replacement. Pop Store should know how to pack better their sales. Apart from this I send an e-mail complaining about it and never got an answer.
Won't buy in this shop again

April 10, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look