Big Pop Store Reviews 103

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I bought two exclusive Funko Pops from here. Arrived damaged due to poor packaging or were damaged prior. It has now been nearly a year and they haven't replied to any of my emails, even with as much... See more

Rated 5 out of 5 stars

Had a Blizzard exclusive pop vinyl figure at sensible price, so daughter very pleased as she thought she would be paying a lot higher price for it. It also came with a protective case, so a welcome bo... See more

Rated 5 out of 5 stars

Bought an 8/10 condition pop and it was better condition than expected. The box was slightly dented that was all. Fantastic value for money seeing as the same item was going on eBay for a lot more as... See more

Rated 5 out of 5 stars

Great shopping experience, no issues at all. Got an exclusive pop vinyl I'd been looking for, for a good price. Shipping was fast and my pop arrived in perfect condition. I will definitely be shopping... See more

Company details

  1. Game Store

Information provided by various external sources

A world of Funko Pop Vinyl awaits you at the BigPopStore.co.uk - Amazing exclusives and harder to find grails. We specialise in limited edition and Chase exclusives which are only a click away at the BigPopStore.co.uk - why not also check out our selec...


Contact info

4.0

Great

TrustScore 4 out of 5

103 reviews

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Rated 1 out of 5 stars

Completely disastisfied

This items I ordered were described as out of the box but did not mention any damage. All 3 of the Funkos I bought had marks, dirt and scratches on them. I raised this as a problem through the contact form and was told I could return it. No apology for the condition of the item or refund offered due to false advertising. One of the items I ordered arrived with what looks like soy sauce on it! Really poor quality control. If I could give this 0 stars I would.

October 3, 2018
Unprompted review
Big Pop Store logo

Reply from Big Pop Store

Hi Louise,

I’m sorry your not happy with the condition of your out of box pop order. As you may be aware, paint conditions vary from each batch produced by Funko.

As you say, we did offer a full refund once the items were returned. It’s our policy not to offer partial refunds as either the product is good enough to keep or it’s not.

Rated 5 out of 5 stars

Pop Vinyl order

Ordered on 26th Sept, despatched 27th Sept, arrived 1st Oct. Great selection of products easy and straight forward to purchase, great prices, quick delivery what more could I ask for. Thanks

October 1, 2018
Unprompted review
Rated 4 out of 5 stars

Best pop shop around!

Ever wanted that chase or hard to find pop. Even when you have it’s an extortionist Price. Well I found the Big Pop Store And there I found my chases and more. Plus I paid a fair price! Even cooler postage was quick. These guys and girls are on it when it come to things all pop, give them a try You won’t be sorry.

September 30, 2018
Unprompted review
Rated 5 out of 5 stars

excellent service .

excellent service .ordered a few times always arrive safe and well packed.
there site is great very well set out and easy to use .

September 30, 2018
Unprompted review
Rated 5 out of 5 stars

Great packaging and communication

Big Pop Store did a great job sending my pop, double boxed, bubble wrapped and in a pop protector. I couldn't have asked for it to turn up in better condition. The company also responded quickly whenever i had any question. Highly recommend!

September 29, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Items were shipped out promptly, arrived in perfect condition and communication was excellent. Considering I live in Canada, that's saying a lot. 10/10 Would definitely shop here again.

September 27, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Bought an 8/10 condition pop and it was better condition than expected. The box was slightly dented that was all. Fantastic value for money seeing as the same item was going on eBay for a lot more as you can’t get it over here in the uk! Came really quick and was packaged extremely well to avoid anymore dents. Bought it for my brother for Christmas and can’t wait to see his face!

September 27, 2018
Unprompted review
Rated 1 out of 5 stars

AVOID

In my experience the service was terrible. I received the wrong items and Big Pop Store stopped replying to my emails subsequently.

I advise to AVOID at all costs and Collekt your Funko items elsewhere.

August 20, 2018
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