Bigshoes Reviews 786

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, especially for large and wide-fitting shoes, making it easy to find suitable footwear. The quality of the products is frequently highlighted, with many noting the durability and comfort of their purchases. Reviewers also commend the fast and efficient delivery service, with orders often arriving promptly and well-packaged. The overall service, including easy ordering and excellent communication, contributes to a positive shopping experience for many. However, some customers experienced slightly slower delivery, particularly during busy periods, though this was often attributed to the postal service rather than the company itself. A few people also reported issues with product flaws, such as a sandal causing discomfort, which led to an unsatisfactory experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the perfect fit and quality of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and prompt... See more

Quality

People report positive experiences with quality, noting that products are exactly as advertised and of... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Ordering is simple and the follow up from the company is excellent. products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern. Dave and Co are... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

786 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

If you need a size 13 shoe or bigger this is the spot!

Best way I could find to get bigger sizes of shoe in Ireland. If a type is not on the website, ring them and they will know straight away when they will have them in. Very satisfied customer and I usually get a good few pairs at the same time to keep me going for a few months. From work shoes to formal, they do it all!

March 5, 2024
Rated 5 out of 5 stars

100% Customer Service

Dave and the gang do a great job , very informative and helpful with years of giving prompt friendly reliable service and have built
Up a loyal customer base .. Great to be supporting a family run business ..

February 18, 2024
Rated 5 out of 5 stars

Excellent service.

There was a quick response to confirm my order and I received the delivery within 5 working days.
I am delighted with the service. Couldn't be better.

February 8, 2024
Rated 5 out of 5 stars

I love that the whole sale process is…SUPER FEEDBACK 😘😘

I love that the whole sale process is seamless. Select your choice, confirm and process. Not a criticism, but it may be helpful, that the system would initially highlight,both regular, or previous purchases ??? and if I may add, just as a suggestion, NOT a criticism, perhaps a suggestion purchase, within the fitting and size selected ?? "We also have these others" within your parameters ??

November 23, 2023
Rated 5 out of 5 stars

Great range, delivery, prices

Great range of footwear in my size at a good price and high quality. Very quick delivery, plus the team were super clear about shipping etc.
Won't hesitate to use for my next footwear purchases..

January 2, 2024
Unprompted review

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