Bigshoes Reviews 785

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, especially for large and wide-fitting shoes, making it easy to find suitable footwear. The quality of the products is frequently highlighted, with many noting the durability and comfort of their purchases. Reviewers also commend the fast and efficient delivery service, with orders often arriving promptly and well-packaged. The overall service, including easy ordering and excellent communication, contributes to a positive shopping experience for many. However, some customers experienced slightly slower delivery, particularly during busy periods, though this was often attributed to the postal service rather than the company itself. A few people also reported issues with product flaws, such as a sandal causing discomfort, which led to an unsatisfactory experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the perfect fit and quality of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and prompt... See more

Quality

People report positive experiences with quality, noting that products are exactly as advertised and of... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Ordering is simple and the follow up from the company is excellent. products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern. Dave and Co are... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

785 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

these boots saved my foot

Got these boots 3 months ago fits great was in a accident car ran my foot over Without the composite toe, my foot would have been cut in half. These boots saved my foot. The car rim cut the top of my boot open If it was not for the composite toe the rim would have chopped my foot off I email the company told them my story They sent me a new pair of boots for free Such a great company
And very fast shipping 3 days I'm very happy with hoss boots

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent seller

Unfortunately the shoes didn't fit, so I had to return them. The seller was very efficient and I got my refund without any hassle or issues. Very good company to do business with. I have bought shoes before from them and they were excellent.

May 1, 2024
Rated 5 out of 5 stars

Reliable, prompt and friendly service

Prompt, reliable and pleasant service from Bigshoes.ie. It’s so important when ordering shoes for an elderly parent who can’t try them on in store. They have got it right for me every time.

April 2, 2024
Rated 5 out of 5 stars

Prompt reply

Prompt reply, constant updates , and as fir the shoes , being a 14 it's hard to get casual shoes, but theee are perfect,thank you

Best regards
Stephen Byrne

March 15, 2024

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