Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Onward Walk Portmarnock , , Dublin , Ireland
- 0872580089
- hello@bigshoes.ie
- bigshoes.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. No problem with exchanging shoes for a different type. Very efficient and helpful.
No hassle fast delivery great product
prompt service value for money
Shoe order
Excellent selection of shoes in large sizes. Very quick delivery of shoes. Easy to return any shoes not required. I highly recommend this website. I’ve used it in the past also and have always found it great.
Great selection of shoe sizes and super…
Great selection of shoe sizes and super quick delivery.
Great customer service, easy returns
I purchased a pair of shoes from bigshoes last year. I wasn't happy with the fit and needed to return them. The customer service I received while returning the shoes was great. Really quick responses and no problems at all.
This is exactly what a good online shop needs to do for customers and was refreshing, especially for a local Irish company.
Happy customer
Have been dealing with BigShoes.ie for years. Great to do business with.
Well done guys.
Flawless experience!
Parcel was dispatched quickly and the shoes themselves were excellent.
The staff in Big Shoes were extremely…
The staff in Big Shoes were extremely helpful in providing me with advice in advance of my online purchase.
I'm very happy with my purchases based on the advice provided.
Shoes were great fit, delivered timely.
Wide selection of large size shoes. Received quite quickly. Am a longstanding customer of them and have always provided a quality service.
Excellent Service.
You listen to us ordering and show that you know your stuff.
My son who varies between a size 14/15 you are always spot on. Well done Dave. Take a bow.
A repeat customer and a very satisfied one.
Great service shoes sent out very next…
Great service shoes sent out very next day and arrived faster than I thought they would keep up the great work thanks to you and the team
Dave and his team provide a wonderful …
Dave and his team provide a wonderful service with great customer support. I had to exchange my shoes and Dave was extremely helpful. It only took a couple of days from when I posted the returned shoes for me to receive my new pair.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







