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Bigshoes Reviews 785

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TrustScore 5 out of 5

4.9

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the wide selection of products, especially for larger and wider sizes, which are often hard to find, and appreciate the quality and modern variety available. Reviewers consistently highlight the fast and efficient delivery service, with many receiving their orders promptly. The overall service, including easy ordering and excellent communication, is frequently praised, making the shopping experience a pleasure for many. However, some customers experienced slightly slower delivery, though they often attributed this to the postal service rather than the seller. A few people also noted an issue with a product that caused discomfort, suggesting an occasional flaw in an item.

What people talk about most

Product

People report positive experiences with the product, often praising the perfect fit and quality of the shoes,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency. Customers... See more

Quality

Customers consistently note positive experiences with quality, often praising products for being exactly as... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

I purchased a pair of shoes from bigshoes last year. I wasn't happy with the fit and needed to return them. The customer service I received while returning the shoes was great. Really quick responses... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Company details

  1. Men's Clothing Store
  2. Boot Store
  3. Plus Size Clothing Store
  4. Shoe Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

785 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality shoes

Ordered slippers for my Dad for Christmas, really good quality and great fast service as always. Never have any issues with anything he gets from here, really good reasonable prices and great quality shoes and a good selection aswell.

December 11, 2024
Rated 5 out of 5 stars

Everything is so easy

Everything is so easy. I ordered the wrong size, no problem returning them and getting them replaced with the right size.
Very efficient service.

November 23, 2024
Rated 5 out of 5 stars

Seasonal Footwear

Ordered large size wellingtons on Thursday a.m. Very speedy dispatch. Delivered by our efficient postal service early on Saturday to our rural Midlands address. Had used this company before with equal satisfactory service. Would recommend.

November 30, 2024
Unprompted review
Rated 4 out of 5 stars

Larger Comfortable Shoes Order

There was an issue with the delivery of my order, which was not their fault.

They always maintained communication with me throughout the process, and my refund was returned today, exactly as was communicated to me.

November 9, 2024

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