Bijou Baby Reviews 118

Absolutely fantastic service with good solid advice on high back boosters when transitioning from an extended rear facing car seat. What a lovely store!

Hayley is very knowledgeable and professional. Always available and happy to help and advise the best choice to make.

Had a great experience buying from Hayley! She was quick to respond to my email queries and very helpful when chosen a seat for my newborn. It is clear she is very knowledgable on the subject! Would 100% recommend.

Fast shipping.
Really pleased.
Meant I could get our Axkid MiniKid into our new Model Y.

Really happy, found a car seat that works a lot better for our toddler and she seemed to have a great time trying it out.

Hayley was amazing, very helpful and gave lots of really helpful advice

Hayley was very knowledgeable and I received my car seat very quickly after bank holiday. When I sent photos she replied almost instantly to give me feedback on installation. Would highly recommend.

Great first experience at Bijou Baby. Very knowledgable and helpful. Would visit again and recommend to fellow parents or expecting parents.

Amazing experience and super lovely staff! First time Mum here and i was nervous and unsure what I wanted, I have now ordered my pram and car seat and can’t feel more confident with the one we chose. I had a real one to one experience and all questions and concerns answered. Would most definitely recommend. Thank you ☺️ xx

Hayley was so helpful, she tried several car seats in our car and was so knowledgeable.

Hayley is amazing! I cannot speak highly enough of the service and information provided by bijou baby. Hayley is incredibly knowledgeable on both current and previous car seat models. She listened to the features that are important to me and advised on how to ensure I bought something that was appropriate and cost effective (i.e would see my toddler through til booster seat age).
I was so impressed by the consultation I was given over the phone that I drove over an hour and a half to the gorgeous shop in Romsey to try out the seats. This was another excellent, high quality experience. Hayley worked with my toddler to try out the seats, all the while providing a wealth of information including the pros and cons of various car seat models. We tried the chosen seat in our car and she helped with hints and tips to ensure the best possible fit for my model of car.
It doesn't stop there, the after sales service was also exemplary; on receiving the seat we needed a bit more advice on fitting. We got instant support and were able to share videos and receive them too via WhatsApp.
I cannot speak highly enough of the entire experience and feel confident that we have got the car seat that absolutely suits our needs the best thanks to the advice and support we received from Bijou Baby.

Easy to communicate with and book an appointment in advance. Very helpful and knowledgeable about the products. Took the time to understand our requirements and talk as through all the options candidly, explaining the pros and cons relevant to us.

A warm welcome and brilliant advice from Bijou Baby. We were able to try our little one in the car seats and try them in our car too. Thank you!

Fantastic experience and would highly recommend to any parent! Hayley was so lovely and took all the time needed to explain everything to me, answer my questions and try out the car seats I was looking at. She installed in my car to show how easy it was and talked me through how to do it. From start to finish 10/10 experience! Also was super sweet about my little one crawling all around the shop!

They go above and beyond to help and source safe baby equipment, highest standard of car seat knowledge and ongoing fitting advice.

Great shop super friendly staff that go above and beyond throughout every step, before, during appointment and after you’ve purchased the seat!

Excellent communication with company
Fast delivery
Lovely car seat and easy to fit

Second car seat purchased from Hayley and I wouldn't go anywhere else for them. Her knowledge is fantastic and she offers a wide range of choices. She's also reassuring for parents who have been using ERF seats and are now moving their kids into HBBs. Also, the new shop is very swanky!

Really helpful and knowledgeable appointment to buy a couple of car seats. Would recommend.

Hayley is so knowledgeable and friendly. We received a great service and came away happy, woth our new purchase of a car seat, confident that we have picked the safest option for our newborn. Thank you for all your help and assistance on how to install and also make sure it’s a good fit for the baby.